Reviews

This profile includes reviews for Aaron's's headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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Aaron's has 1717 locations, listed below.

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  Aaron's

  400 Galleria Pkwy SE STE 300 Atlanta, GA 30339-3182

  
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  Aaron Sales & Lease

  1720 Al Highway 21 S Oxford, AL 36203-2460

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  Aaron's

  1725 Ashville Rd Leeds, AL 35094-7556

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  Aaron's

  807 East Battle Street Talladega, AL 35160

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  Aaron's Rents

  721 9th Ave N Bessemer, AL 35020-5305

Review Details

• Review fromB A

  Date: 06/26/2024

  1 star
  I rented furniture for so long with this company, payments are so high & i had to of paid for this furniture 2x already. I lost my son almost a year ago & with ******************** i can't work at this moment I can'tleave my house & filed disability, finally got it but im behind on so many things & tring to catch up on everything. I called & said i needed help & tring to catch up payments..well today they came & took my furniture back & it was so embarrassing & added to my depression & stress. Im tring. Woth the loss of my son its hard & the amount ive paid already i could of bought new somehwere else but tried to stay with them, all i want is my furniture or money back i paid, im about over everything

• Review fromChauncey H

  Date: 06/22/2024

  1 star
  Ill be so glad when I pay this washer and dryer off. Everytime ****** calls my phone he has a nasty a** attitude. He needs to fix the way he talks to customers regardless if they are late or not. He does not have good customer service skills at all & doesnt care about the reason of non payment. If you ever have to rent something run the other way.

• Review fromamandainva

  Date: 06/21/2024

  5 stars
  Excellent store and staff, ***** and *** are awesome. I have been a customer since 2018 of the Woodbridge store and have bought a whole houseful of furniture, and electronics and I just paid off another account. I'm very happy with these guys.

• Review fromJacqueline O

  Date: 06/12/2024

  1 star
  I purchase a ** from them and also purchased a year guarantee but one day the ** stop working so I called them they say I have to call the manufacturer because I have the ** for 2 years so the guarantee I put for already expired. This is where gets interesting when I call they told me that that specific model has a 1 year manufacturer guarantee so my concern is why I pay extra for something that was already covered by the manufacturer and now I have to buy another ** or paid for repairs out of pocket..SMH..never again!!

• Review fromNIKKIA O

  Date: 05/30/2024

  1 star
  I recently rented from Aaron's a furniture set back in July or August of 2023. Was making payments on time did pay late but I did pay. Shorlty after I rented my daughter a sectional at a totally deifferent address. Still was making payments again was late or missed on both until late March is when I ran into financial hardship where I was too behind they then called and called and called so now they are sueing me and also what the furniture back. But they told me when I spoke with one the people there they told me my first mistake was moving the furniture from one address to the next. I told them I never moved anything!!! **** delivered to two different address you should see that in your records. I had two seperate leases starting at two different addresses!!! So she placed me on hold and came back speaker with their manager and said our mistake they was not aware the furniture was delivered to different address they only show it going to my daughter's address someone was of deleted y address out their system. I'm like what??? They are very unprofessional and this will be the FIRST AND LAST TIME I DEAL WITH AARON'S!!!!

• Review fromTh N

  Date: 04/29/2024

  1 star
  They have the worse customer service! Account manager does not know how to speak to people. I am so upset with this company and I am so disgusted by the way they speak to their customers.

• Review fromShannon J

  Date: 04/24/2024

  1 star
  DO NOT DO BUSINESS WITH THIS COMPANY!!I financed furniture at the pennsauken, ********** location. When I needed my furniture delivered, they changed the dates multiple times due to short staff. I had to buy my own U-Haul, buy my own moving staff to help unload the truck all on my dime. I was never reimbursed for their shortcomings nor was the furniture even slightest discounted. Nothing. The experience with these people are horrid and I Encourage those looking for furniture, dont even shop here. Horrible establishment

• Review fromMelissa G

  Date: 04/24/2024

  1 star
  Terrible company! Was making payments on a washer and dryer then got behind during covid. I caught up then tried to pay it off when I had the extra money only to be told they have nothing on file in my name. Im scared theyre going to try and press charges or something against me even though I have all the emails where I contacted to try and pay, but my account was just gone and they said they didnt have anything. Aside from that, they will harass you if youre a day late. The harassment is awful and never ending. Then one of their delivery guys got my number (I assume from my paperwork) and texted me trying to hit on me. After repeatedly telling him no and that ** married, he went on to make several threats and call me terrible names. It honestly scared me that he knew my address. I will never do business with them again and refer everyone elsewhere.

• Review fromJasmine G

  Date: 04/19/2024

  1 star
  I have been renting from Aarons since 2020 with two separate leases. I recently (back in august) started a new lease at the same location and rented a sectional similar to the one I had purchased back in 2020. I was never late on the payments and only returned the sectional because I was moving farther away. Am I not eligible for lifetime reinstatement? Your website states. "If you return a product before you finish your ownership plan, you don't give up what you already paid. You can return your products at any time, and when you're ready, just pick back up where you left off with the same or similar condition merchandise and no penalties" . I called the location and was told that it has to be the exact same item, according to the lifetime reinstatement that is false. I was also told that they could not find my lease to give me accurate information. I was also told that I had to be an "Aarons member", however, I researched the benefits and none of them are lifetime reinstatement . After all of these years I never missed a payment and have kept all of the merchandise in great condition. I was told that the lifetime reinstatement was only for members who missed their payments and needed a break, that can't be true. I am receiving a lot of information from my location that gives me reason to believe that I'm getting the run-around. whilst I've paid Aarons more than what is owed for the same piece of furniture but never owning it. I've emailed corporate but haven't received a response.

• Review fromJeff W

  Date: 04/16/2024

  1 star
  I paid off a item out right right at the store and got it home and they did not fit and they didn't try to work with me about getting nothing done I was supposed to let my 75 inch TV sit on the floor I think it's poor how you pay something off and they don't give a **** no more but that's their job to sucker you in and may sucker me in