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Business Profile

Restaurants

Inspire Brands

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Restaurants.

Reviews

This profile includes reviews for Inspire Brands's headquarters and its corporate-owned locations. To view all corporate locations, see

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Inspire Brands has 299 locations, listed below.

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    Customer Review Ratings

    1.18/5 stars

    Average of 60 Customer Reviews

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    Review Details

    • Review fromJohn C

      Date: 07/20/2023

      1 star
      Probably the worst company ever to work for the restaurants are filthy. The managers are trained staff turns over like crazy so service and standards are very poor managers dont visit tables. The corporate office is a absolute joke. I would run away as fast as I could if youre considering either dining at one of these restaurants or God forbid working in the office it looks pretty from the street but its a h*** hole inside.
    • Review fromJay D

      Date: 07/19/2023

      1 star
      Staff is very rude and treats people like animals. They like to gang up on guest and be rude and not be held accountable when they are at fault. Employees like to dog and be rude just cause you go pick up an order. They also lie a lot!!!
    • Review fromSierra M

      Date: 07/09/2023

      1 star
      I asked for three drinks which should have been $60. The bartender charged us for shots we never asked for and for shots that she took that we never agreed too.
    • Review fromMelissa L.

      Date: 06/22/2023

      1 star
      The ************* ******, **** location seems to think its a DoorDashers/3rd party delivery driver's job to fill customers drinks. IT IS NOT A DOORDASHERS/3rd PARTY DELIVERY DRIVER'S JOB!!! We do not work for them, and we are not an employee in any capacity; therefore, it is not our job! Not only do I not have food safety training, no place in my DD contract does it state its my responsibility to fill up drinks. My job is to pick up already prepared food in sealed bags and deliver!!!
    • Review fromLilly H

      Date: 03/16/2023

      1 star
      Location: BWW GO ************************************************************. Very rude staff. **************** is always the worst. Why is is location even open after so many complaints? They keep you on hold forget them hang up or dont pick up the phone at all.
    • Review fromJoe V

      Date: 03/09/2023

      1 star
      Location: ****** ******** Issue: Take out order retaliation Description: Today 3/9/23 I saw an AD on ******** with the **** Boneless Wings. I decided it had been a long time since I went, and remembered instantly why I haven't been there in over 3 years. I ordered 6 wings which got me 12 with the ****. My hands were full so I did not check my food. I got home and my sauce for one have equated to a teaspoon of sauce in the box and not on any of the bites of chicken. The lemon pepper I got were clumps of seasoning in the box, nothing on any of the chicken. I got a total of about 8+ sides of ranch, and various sauces I did not ask for. I believe this was retaliation for only tipping 15%. I paid almost $16 after tip for $5 worth of sonic chicken poppers. This is unacceptable. I was looking forward to this, and now they have stolen from me. I did not get what I ordered. I will never return and will never spread good word of mouth.
    • Review fromvonetta h

      Date: 02/19/2023

      1 star
      Poor customer service, mind you this company just came back up almost going out of business and closing many, many of your restaurants in the past. I visited the ********** location today at 02/18/2023 11:10am and the person who sits the customers ******* had a very bad attitude. I complained i didnt order this and please correct it, she then began to raise her voice at me and when i asked to speak with a general manager some young woman by the name of ***** came over like she was unbothered. I will never go to that location again.
    • Review fromFrancisco S.

      Date: 02/13/2023

      1 star
      Honestly this restaurant is a complete mess everytime o have come here its been an issues and this one was the last straw. They are always bringing out dry cold food, their floors are constantly dirty, they prioritize online orders from doordash and Uber more then their in house and mobile online customers. And they take an unreasonable amount of time to fill orders. This last time they had me waiting for a total of 4 hours for food and stated that it would be more than 2 buisness weeks until my refund would be processed. After waiting for a mobile order that stated it was ready for pick up and not gaining an immediate refund. I was still not offered anything in compensation for waisted time and horrible customer service
    • Review fromKimber J

      Date: 01/20/2023

      5 stars
      Omg the **************** **************** location on point.. the best location for food and service. Ive NEVER HAD good food from BWW until here. Its always been sub par. I have always gone to have drinks with food on the side no joke their food is actually on point and I was surprised and impressed. Well done!
    • Review fromAnn S

      Date: 12/30/2022

      1 star
      The BWW's located in the chapel ***** center in *************** ******* provides extremely slow service especially regarding their take out orders. PLEASE allow two hours for your food to be ready. We have tried them three times and always extremely slow. Place your order well before you are hungry!

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