Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Hobby Supplies

Trainz.com

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Hobby Supplies.

Reviews

Customer Review Ratings

4.68/5 stars

Average of 300 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Review fromDiann C

    Date: 08/12/2024

    5 stars
    The train car was exactly what I was looking for to go with my new train set. Works great and price was reasonable packing was really good very happy with purchase
  • Review fromAllen P

    Date: 08/09/2024

    5 stars
    Great service,fair pricing,fast shipping and great communication!!!!! I would highly recommend for anyone looking for great trains,
  • Review fromDmitry K.

    Date: 08/01/2024

    5 stars
    Responsible seller! Great communication. Received slightly damaged item and seller resolved the issue.
  • Review fromThomas M

    Date: 07/31/2024

    1 star
    Not a customer friendly company If you pay for it and it gets lost misguided, you are out the money with no help from Trainz. You buy and better hope the economy method of shipping gets to you because if it does not you are out your purchase price and the cost of shipping plus anything else they can tack on and do not plan on getting any help or assistance from Trainz, you are on your own. Sorry company snd they say it is better to buy from them then any where else, think twice on that one.
  • Review fromRichard C

    Date: 07/30/2024

    5 stars
    Great train place highly recommend them pricing is decent packages come on time and for me thats a big deal their customer service are nice and pleasant to deal with
  • Review fromHenry D

    Date: 07/29/2024

    5 stars
    I think trainz is doing a very good job.I will definitely do business with them in the future,
  • Review fromRaymond T

    Date: 07/25/2024

    5 stars
    Very good products and well packaged. Shipping to my home was fast and safe. Thank you for your great prices and service.
  • Review fromEd F

    Date: 07/23/2024

    5 stars
    Very good sevice All items i have orderd came within a few days I will be buying from trainsz again
  • Review fromWayne L

    Date: 07/19/2024

    5 stars
    Product purchases are reliable and well packaged when shipped. Quick shipping and at competitive prices. A good company to do business with.
  • Review fromJason C

    Date: 07/11/2024

    5 stars
    Fair pricing and trustworthy item descriptions. Anything that I have ever received has been in working condition and looking as best as the item will allow. A relative sold a large lot of items to Trainz for a fair appraisal price. Trainz came, boxed everything and carted it away. Reps were great to work with.

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.