Extended Warranty Contract Service Companies
ServeCo North AmericaHeadquarters
Reviews
This profile includes reviews for ServeCo North America's headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
Average of 502 Customer Reviews
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Review fromSharon J.
Date: 03/26/2025
5 starsSharon J.
Date: 03/26/2025
I just had the best experience filing a service claim with *****. Everything with my interaction with him was fantastic. Not only was he very professional, but I found him also to be extremely kind, thoughtful to my needs and so very helpful. He was a great example of what you Hope for when contacting any customer service organization. I am now looking forward to having our issues resolved by the service team and can only hope for a similar level of service.
ServeCo North America
Date: 03/27/2025
******, it sounds like you had a wonderful experience with *****! Its always such a relief when you get top-notch customer service, especially when its combined with kindness and genuine care for your needs. I hope the resolution process continues to go smoothly, and that you receive the same level of service as you move forward!Review fromJack R.
Date: 03/25/2025
5 starsJack R.
Date: 03/25/2025
Agent had a great attitude and was very helpful. His assistance resolved my issue in minutes. Great sense of humor as well!ServeCo North America
Date: 03/26/2025
****, thank you for your wonderful feedback! We're so happy to hear that the agent was not only helpful but also made your experience enjoyable with a great sense of humor. We're thrilled your issue was resolved quickly!Review fromJeff M.
Date: 03/25/2025
5 starsJeff M.
Date: 03/25/2025
Great service very friendly and helpful! Solved my issue over the phone.ServeCo North America
Date: 03/26/2025
Thank you for your feedback! We're so glad to hear that you had a great experience and that your issue was resolved over the phone. We truly appreciate your kind words!Review fromDaniel
Date: 03/25/2025
5 starsDaniel
Date: 03/25/2025
Called with a problem with our remote I was asked two questions and the problem was taken care of immediately service was wonderfulServeCo North America
Date: 03/26/2025
Thank you for sharing your experience! We're so glad to hear that your remote issue was resolved quickly and efficiently. We're thrilled that you had a wonderful service experience!Review fromCassandra S.
Date: 03/25/2025
5 starsCassandra S.
Date: 03/25/2025
******* was very knowledgeable and considerate and she deserves 5stars for customer serviceServeCo North America
Date: 03/26/2025
*********, thank you so much for your kind words! We're thrilled to hear that ******* provided you with excellent service. Well be sure to pass along your feedback to hershe truly deserves those 5 stars!Review fromEsta B.
Date: 03/24/2025
5 starsEsta B.
Date: 03/24/2025
First let me say ******* was helpful and sweet but all company policies are hard on older people that arent familiar with computersServeCo North America
Date: 03/26/2025
Esta, thank you for your feedback! We're glad to hear that ******* was helpful and kind. We understand that company policies can sometimes be challenging, especially for those who aren't as familiar with computers.Review fromMelissa C.
Date: 03/24/2025
5 starsMelissa C.
Date: 03/24/2025
******* was very helpful in finding an option to correct an issue with our sectional!ServeCo North America
Date: 03/26/2025
*******, thank you for sharing your experience! We're thrilled to hear that ******* was able to help you find a solution for your sectional. We appreciate your feedback!Review fromJames V.
Date: 03/21/2025
5 starsJames V.
Date: 03/21/2025
******* was very helpful and knowledgeable made the process very easyServeCo North America
Date: 03/24/2025
*****, its awesome to hear that ******* made the process so easy for you! Its always great when a representative is both helpful and knowledgeable. Im sure her assistance made a big difference in getting everything sorted out smoothly. Thank you for sharing your positive experience!Review fromSusan Smith Wyatt
Date: 03/21/2025
5 starsSusan Smith Wyatt
Date: 03/21/2025
*****- Was very professional, and respectful, and had a lot of knowledge about my nectar bed. His communication skills were very useful in finding the serial number to my bed.ServeCo North America
Date: 03/24/2025
*****, Its great to hear that ***** provided such professional and respectful service! His knowledge and communication skills clearly made a big difference in helping you find the serial number for your Nectar bed. Its always a relief to work with someone who is both knowledgeable and clear in guiding you through the process. Thank you for sharing your positive experience!Review fromCarole J.
Date: 03/20/2025
5 starsCarole J.
Date: 03/20/2025
I called regarding a policy I took out in my Lazy Boy chair over 4 years s as go-it was a 5 year policy-I received a very professional s as gent who walked me through what I needs to do to get the claim processed-I couldnt ask for moreServeCo North America
Date: 03/24/2025
******, I'm so glad to hear that you had such a positive experience! It sounds like the representative was not only professional but also thorough in helping you navigate the process. Its always reassuring when you can get clear guidance on how to move forward.
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