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Business Profile

Extended Warranty Contract Service Companies

ServeCo North America

Headquarters

Reviews

This profile includes reviews for ServeCo North America's headquarters and its corporate-owned locations. To view all corporate locations, see

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ServeCo North America has 3 locations, listed below.

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    Customer Review Ratings

    3.9/5 stars

    Average of 502 Customer Reviews

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    Review Details

    • Review fromLee p.

      Date: 03/20/2025

      5 stars

      Lee p.

      Date: 03/20/2025

      ***** was so very helpful patient and polite. I appreciate his patience and know. Important to acknowledge great service and that is what ***** provided. Thanks

      ServeCo North America

      Date: 03/24/2025

      ***, its wonderful to hear how helpful, patient, and ****** ***** was during your interaction! Great customer service really makes a difference. Im sure ***** will be grateful for your kind words! Thanks for sharing your positive experience!
    • Review fromTammi C.

      Date: 03/20/2025

      5 stars

      Tammi C.

      Date: 03/20/2025

      I spoke with ***** Head. He was one of the best customer service **** i have dealt with in years. So nice and so helpful with my issues. I deal with many people all day and can say he was very professional and kind. I will definitely call him before anyone else if needed. Thank you for all of your help *****!!

      ServeCo North America

      Date: 03/24/2025

      *****, it sounds like you had an excellent experience with *****! It's always great to hear about positive customer service interactions. Im sure Allens professionalism and kindness made a significant impact. Its awesome that youll be reaching out to him again if needed. Im sure h*** appreciate the recognition as well!
    • Review fromPamela W.

      Date: 03/19/2025

      5 stars

      Pamela W.

      Date: 03/19/2025

      I contacted Serveco concerning the ultra shield, leather protection plan I purchased for my sofa. I spoke with ***** who was extremely helpful and took care of my claim promptly

      ServeCo North America

      Date: 03/20/2025

      ******, thank you for sharing your experience! We're glad to hear that ***** was able to assist you effectively. We appreciate your feedback and are happy we could help resolve your concern promptly!
    • Review fromLmp

      Date: 03/19/2025

      5 stars

      Lmp

      Date: 03/19/2025

      ******* was a pleasant and helpful getting my service request moving.

      ServeCo North America

      Date: 03/20/2025

      Thank you for sharing your experience! We're happy to hear that ******* was friendly and helpful in processing your service request. We appreciate your feedback and are always here to assist you!
    • Review fromRay

      Date: 03/19/2025

      4 stars

      Ray

      Date: 03/19/2025

      I'm making this review based on a service member by the name of *******. She was very helpful and more detailed in explaining what was needed to be done. Her knowledge to inform me of procedure was extremely important for me. Give the girl a raise.

      ServeCo North America

      Date: 04/03/2025

      ***, thank you for sharing your experience! Its fantastic to hear that ******* went above and beyond to assist you. Her detailed explanation and helpfulness clearly made a positive impact. Im sure she would appreciate the recognition!
    • Review fromBeryl

      Date: 03/18/2025

      5 stars

      Beryl

      Date: 03/18/2025

      Had some lazy boy product issues today And numerous phone calls With different companies to get a broken chair part replace. And got scammed in the process over the phone. Finally spoke to ***** at serve *** He was very helpful And very. Pleasant to talk to and ********* forget about the bad experiences I've had most of the day With phone conversations. My issues have been resolved. I wish I would spoke to ***** sooner today. He's a great company asset to have.

      ServeCo North America

      Date: 03/19/2025

      *****, thank you so much for sharing your experience! Were so glad to hear that ***** was able to turn your day around and help resolve the issues you were facing. We understand how frustrating it can be dealing with problems like that, and its wonderful to know that Allans helpfulness and pleasant demeanor made such a positive difference. Well be sure to pass along your feedback to himhe truly is an asset to our team. Thanks again for your patience, and were here if you need anything else!
    • Review fromJeanette Death

      Date: 03/18/2025

      5 stars

      Jeanette Death

      Date: 03/18/2025

      During my phone conversation I spoke with ***** and I have to say he was the most polite wonderful individual I have spoken with in customer service in so long! So helpful and patient and nice! Just made my day!! Great guy!!

      ServeCo North America

      Date: 03/19/2025

      Thank you so much for your wonderful feedback! Were thrilled to hear that ***** made such a positive impression. It's great to know that his politeness, helpfulness, and patience made your experience memorable. Well be sure to pass along your feedback to him! Thanks again, and were here if you need anything else!
    • Review fromJulia

      Date: 03/18/2025

      5 stars

      Julia

      Date: 03/18/2025

      I had an amazing conversation regarding my concern with my bed that i ordered last year. ******* was super sweet and super easy to work with. She was even willing to get this get the warranty process moved a long. Every person I have talked to at serveco has been super sweet and helpful.

      ServeCo North America

      Date: 03/19/2025

      Thank you for sharing your experience! We're so happy to hear that ******* was able to assist you so well and make the warranty process smoother. It's great to know that everyone you've interacted with at ServeCo has been helpful and kind. We truly appreciate your feedback and are here if you need anything else!
    • Review fromSandra H.

      Date: 03/18/2025

      5 stars

      Sandra H.

      Date: 03/18/2025

      Great representatives, kind and helpful. She set up an appointment for us immediately with no hesitation.

      ServeCo North America

      Date: 03/19/2025

      Thank you for your wonderful feedback! Were so glad to hear that our representative was kind and helpful, and that she was able to quickly set up an appointment for you. Were always here to assistplease dont hesitate to reach out if you need anything else!
    • Review fromGEORGE V.

      Date: 03/18/2025

      5 stars

      GEORGE V.

      Date: 03/18/2025

      Service was very good and the servers of via advisor was very versed

      ServeCo North America

      Date: 03/19/2025

      Thank you for your feedback! We're glad to hear that you had a great experience and that our Via Advisor servers were knowledgeable and helpful. We truly appreciate your kind words! Let us know if you need further assistance.

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