Extended Warranty Contract Service Companies
ServeCo North AmericaHeadquarters
Reviews
This profile includes reviews for ServeCo North America's headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
Average of 502 Customer Reviews
Want to share your experience?
Leave a ReviewReview Details
Review fromLee p.
Date: 03/20/2025
5 starsLee p.
Date: 03/20/2025
***** was so very helpful patient and polite. I appreciate his patience and know. Important to acknowledge great service and that is what ***** provided. Thanks
ServeCo North America
Date: 03/24/2025
***, its wonderful to hear how helpful, patient, and ****** ***** was during your interaction! Great customer service really makes a difference. Im sure ***** will be grateful for your kind words! Thanks for sharing your positive experience!Review fromTammi C.
Date: 03/20/2025
5 starsTammi C.
Date: 03/20/2025
I spoke with ***** Head. He was one of the best customer service **** i have dealt with in years. So nice and so helpful with my issues. I deal with many people all day and can say he was very professional and kind. I will definitely call him before anyone else if needed. Thank you for all of your help *****!!ServeCo North America
Date: 03/24/2025
*****, it sounds like you had an excellent experience with *****! It's always great to hear about positive customer service interactions. Im sure Allens professionalism and kindness made a significant impact. Its awesome that youll be reaching out to him again if needed. Im sure h*** appreciate the recognition as well!Review fromPamela W.
Date: 03/19/2025
5 starsPamela W.
Date: 03/19/2025
I contacted Serveco concerning the ultra shield, leather protection plan I purchased for my sofa. I spoke with ***** who was extremely helpful and took care of my claim promptlyServeCo North America
Date: 03/20/2025
******, thank you for sharing your experience! We're glad to hear that ***** was able to assist you effectively. We appreciate your feedback and are happy we could help resolve your concern promptly!Review fromLmp
Date: 03/19/2025
5 starsLmp
Date: 03/19/2025
******* was a pleasant and helpful getting my service request moving.ServeCo North America
Date: 03/20/2025
Thank you for sharing your experience! We're happy to hear that ******* was friendly and helpful in processing your service request. We appreciate your feedback and are always here to assist you!Review fromRay
Date: 03/19/2025
4 starsRay
Date: 03/19/2025
I'm making this review based on a service member by the name of *******. She was very helpful and more detailed in explaining what was needed to be done. Her knowledge to inform me of procedure was extremely important for me. Give the girl a raise.ServeCo North America
Date: 04/03/2025
***, thank you for sharing your experience! Its fantastic to hear that ******* went above and beyond to assist you. Her detailed explanation and helpfulness clearly made a positive impact. Im sure she would appreciate the recognition!Review fromBeryl
Date: 03/18/2025
5 starsBeryl
Date: 03/18/2025
Had some lazy boy product issues today And numerous phone calls With different companies to get a broken chair part replace. And got scammed in the process over the phone. Finally spoke to ***** at serve *** He was very helpful And very. Pleasant to talk to and ********* forget about the bad experiences I've had most of the day With phone conversations. My issues have been resolved. I wish I would spoke to ***** sooner today. He's a great company asset to have.ServeCo North America
Date: 03/19/2025
*****, thank you so much for sharing your experience! Were so glad to hear that ***** was able to turn your day around and help resolve the issues you were facing. We understand how frustrating it can be dealing with problems like that, and its wonderful to know that Allans helpfulness and pleasant demeanor made such a positive difference. Well be sure to pass along your feedback to himhe truly is an asset to our team. Thanks again for your patience, and were here if you need anything else!Review fromJeanette Death
Date: 03/18/2025
5 starsJeanette Death
Date: 03/18/2025
During my phone conversation I spoke with ***** and I have to say he was the most polite wonderful individual I have spoken with in customer service in so long! So helpful and patient and nice! Just made my day!! Great guy!!ServeCo North America
Date: 03/19/2025
Thank you so much for your wonderful feedback! Were thrilled to hear that ***** made such a positive impression. It's great to know that his politeness, helpfulness, and patience made your experience memorable. Well be sure to pass along your feedback to him! Thanks again, and were here if you need anything else!Review fromJulia
Date: 03/18/2025
5 starsJulia
Date: 03/18/2025
I had an amazing conversation regarding my concern with my bed that i ordered last year. ******* was super sweet and super easy to work with. She was even willing to get this get the warranty process moved a long. Every person I have talked to at serveco has been super sweet and helpful.ServeCo North America
Date: 03/19/2025
Thank you for sharing your experience! We're so happy to hear that ******* was able to assist you so well and make the warranty process smoother. It's great to know that everyone you've interacted with at ServeCo has been helpful and kind. We truly appreciate your feedback and are here if you need anything else!Review fromSandra H.
Date: 03/18/2025
5 starsSandra H.
Date: 03/18/2025
Great representatives, kind and helpful. She set up an appointment for us immediately with no hesitation.ServeCo North America
Date: 03/19/2025
Thank you for your wonderful feedback! Were so glad to hear that our representative was kind and helpful, and that she was able to quickly set up an appointment for you. Were always here to assistplease dont hesitate to reach out if you need anything else!Review fromGEORGE V.
Date: 03/18/2025
5 starsGEORGE V.
Date: 03/18/2025
Service was very good and the servers of via advisor was very versedServeCo North America
Date: 03/19/2025
Thank you for your feedback! We're glad to hear that you had a great experience and that our Via Advisor servers were knowledgeable and helpful. We truly appreciate your kind words! Let us know if you need further assistance.
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.