Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Property Management

PadSplit

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Property Management.

Reviews

This profile includes reviews for PadSplit's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

PadSplit has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • PadSplit

      Decatur, GA 30030-4559

    • PadSplit

      1151 Walker Rd Ste 236 Dover, DE 19904-6600

    Customer Review Ratings

    3.48/5 stars

    Average of 232 Customer Reviews

    Want to share your experience?

    Leave a Review

    Review Details

    • Review fromNathan C

      Date: 07/10/2025

      1 star
      Seems like a total scam to me. I tried moving in and couldn't do that. The host couldn't even let me in the house. Silly me had already paid Padsplit and they are giving me the run-around by issuing multiple tickets for the same refund request. My advice - run from this company.
    • Review fromYusuf S

      Date: 07/09/2025

      1 star
      The most horrific experience I have ever had there was no AC in the residence pad split was a willing to compensate for that when it was advertised as an amenity them, we were without water for a month pad split did not compensate this is by far the most horrible experience an business Ive ever contributed please dont do business with Pad Split
    • Review fromAlejandro A

      Date: 06/15/2025

      4 stars
      I really liked were I was living. But then I got a roommate that was crazy. But that's not pad split fault.
    • Review fromTassie D

      Date: 06/05/2025

      5 stars

      Tassie D

      Date: 06/05/2025

      I don't know what I would've have done if I hadn't have come across Padsplit. Thank you ! 5 stars. Padsplit for Life!

      PadSplit

      Date: 06/10/2025

      Tassie, thank you so much for the glowing review! We're thrilled to hear that PadSplit made such a positive impact during your time of need. It's incredibly rewarding to know that our platform could provide the support and housing solution you were looking for. Your enthusiasm means a lotthank you for being a part of the PadSplit community!

      PadSplit

      Date: 06/10/2025

      Tassie, thank you so much for the glowing review! We're thrilled to hear that PadSplit made such a positive impact during your time of need. It's incredibly rewarding to know that our platform could provide the support and housing solution you were looking for. Your enthusiasm means a lotthank you for being a part of the PadSplit community!
    • Review fromEDWARD B

      Date: 06/03/2025

      1 star

      EDWARD B

      Date: 06/03/2025

      This place is horrible. I notice when you down in life people say they helping you but they helping their self. I stayed at two places and it was horrible. I had to leave the first one it was nasty had spiders and bugs all over the house. The second house didnt like straight men with all these stupid a** rules that cater to the gays and feminist. The owner of the second place she so fake white lady cant trust them at all her house someone try to break in a tree fell on it. She had people smoking weed in the house someone had a cat when I came and complain they flip it. It was a waste of money I would like to sue them I dont appreciate the PadSplit platform the people who have homes

      PadSplit

      Date: 06/10/2025

      ******, thank you for taking the time to share your experience. We understand that shared housing is not the right fit for everyone, and your feedback helps us continue refining the platform and services offered. PadSplit is designed to provide flexible and affordable housing options, and we encourage all members to review property details, house rules, and host expectations prior to booking. If there are any unresolved concerns, our support team is available at ********************************** or **************. We value all feedback as part of our commitment to ongoing improvement.
    • Review fromWanda Jane B

      Date: 05/30/2025

      5 stars

      Wanda Jane B

      Date: 05/30/2025

      I found the perfect place for me, thanks to PadSplit. The house is charming, and the other residents are congenial. Our host is responsive and handles our concerns expeditiously. I couldn't be more pleased.

      PadSplit

      Date: 06/10/2025

      *****, thank you for the wonderful feedback! We're so happy to hear that you've found a home that feels like the perfect fit. Creating a welcoming and well-managed space is what we strive for, and your experience reflects that beautifully. We're grateful to have you as part of the PadSplit community!
    • Review fromDeshane C

      Date: 05/18/2025

      5 stars

      Deshane C

      Date: 05/18/2025

      PadSplit is the way to go! It affordable and there's no long-term obligation.

      PadSplit

      Date: 06/10/2025

      *******, thank you for the great feedback! We're so glad to hear that youre enjoying the affordability and flexibility PadSplit offers. No long-term commitment and accessible pricing are key parts of what makes our platform work for so many people. We appreciate you being a part of the PadSplit community and sharing your experience!

      PadSplit

      Date: 06/10/2025

      *******, thank you for the great feedback! We're so glad to hear that youre enjoying the affordability and flexibility PadSplit offers. No long-term commitment and accessible pricing are key parts of what makes our platform work for so many people. We appreciate you being a part of the PadSplit community and sharing your experience!
    • Review fromChristiana R

      Date: 05/09/2025

      5 stars

      Christiana R

      Date: 05/09/2025

      Great last minute move in when you get kick out last minute from your home.

      PadSplit

      Date: 06/10/2025

      Thank you for sharing your experience! We're glad PadSplit was able to offer a quick and flexible housing option when you needed it most. Providing accessible solutions during unexpected transitions is a big part of our mission. We're happy to have been there for you and appreciate you being part of the PadSplit community.
    • Review fromTytianna M

      Date: 05/08/2025

      1 star

      Tytianna M

      Date: 05/08/2025

      I booked my room for May 5th, 2025. I went to view the home May 6th, 2025. During that viewing I didn't bring any of my personal items due to me not being sure of the property. Padsplit doesn't inform you of the home rating until after you've paid (the home I had in ***********, ** had a 2.8 rating) when I arrived at the home the door was open along with my personal room. The carpet was dirty and it looked uncleaned overall. I requested a room transfer and was denied due to not wanting to talk on the phone as a last minute requirement. My account went negative $100+ . Padsplit is a scam , they catfish using out of date photos and never refund your money. Stay away from padsplit

      PadSplit

      Date: 06/10/2025

      Tytianna, thank you for sharing your feedback. We understand your concerns and appreciate you taking the time to outline your experience. PadSplits goal is to provide affordable and flexible housing, and part of that includes transparency through listing details and our support team. We encourage members to fully review listing information and policies prior to booking to help ensure a better fit. Your input contributes to our ongoing efforts to improve clarity and service for all members. For any further questions or assistance, our team can be reached at ********************************** or **************.

      PadSplit

      Date: 06/10/2025

      Tytianna, thank you for sharing your feedback. We understand your concerns and appreciate you taking the time to outline your experience. PadSplits goal is to provide affordable and flexible housing, and part of that includes transparency through listing details and our support team. We encourage members to fully review listing information and policies prior to booking to help ensure a better fit. Your input contributes to our ongoing efforts to improve clarity and service for all members. For any further questions or assistance, our team can be reached at ********************************** or **************.
    • Review fromChimek P

      Date: 04/22/2025

      5 stars

      Chimek P

      Date: 04/22/2025

      I like where I live ..My family from ******* is happy that I'm safe,. comfortable and happy. Coming from another state can be hard finding good padsplit mates .. I'm good where I am.

      PadSplit

      Date: 04/24/2025

      ******, thank you for sharing your experience! We're so glad to hear that youre feeling secure, comfortable, and happy in your PadSplit home, especially after making a big move from another state. Were also glad to hear your living arrangement is working out well, and we appreciate your positive outlook. Your feedback truly means a lot to us and reinforces our mission to provide accessible and stable housing options.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.