Reviews

This profile includes reviews for Anthem Pest Control, LLC's headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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  Anthem Pest Control, LLC

  2825 Breckinridge Blvd Ste 170 Duluth, GA 30096-7601

  
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  Anthem Pest Control, LLC

  1710 Cumberland Point Dr Ste Marietta, GA 30067

  

Review Details

• Review fromDavid F

  Date: 07/03/2025

  1 star
  Almost called the police on a technician that was sent to my house. The technician parked his truck in front of my garage door and then fell asleep in his seat. Because the windows were slightly tinted and he was leaning all the way back in his seat I initially didn't notice that he was even in his vehicle, I thought he may have been performing his service and just didn't knock on my door to let me know he was here. After walking around my property and being unable to find him and contacted Anthem to let them know that their running vehicle was idling in from of my garage (which by the way was blocking my wife from leaving our house), and I can't find their tech. While I was on hold with Anthem I finally noticed he was asleep in the truck and told Anthem that, then they called him to wake him up I guess. Afterwards he started going apesh*t because I suppose Anthem told him off for sleeping in someone's driveway, and he started screaming on his phone right in my driveway. I thought he was about to get violent with me because he knew I called his employer, I even had to go retrieve a gun and keep it in my waist because I thought this guy was mentally unstable and I might need to defend myself. Afterwards he calmed down, quickly and poorly completed the service and left.Afterwards I tried to cancel my service with Anthem and they told me because I still had a year left on my two year contract not only did I need to pay a $ 250 cancellation fee but I also need to pay them the remaining years worth of service for the contract which would be over $1000. I don't even mind paying the cancellation fee but making me pay for a years worth of service that I don't even want is criminal, especially after one of their convicted felon, mentally unstable techs almost lost his mind on my property while my wife and kids were home. Luckily my security cameras recorded the incident with the tech and I am about to send it to the media and post it on NextDoor. ***** this company.

• Review fromRosemary H

  Date: 06/30/2025

  1 star
  I recently left *********************** to hire Anthem Pest Control for **************** I was told that they checked the traps once a year for a total fee of $100.00 per year. Their representative came to my house and had me sign his Ipad based solely on his promises. There was no contract to read. I called today to find out why they were charging me $25 every few month and was told their fee to inspect was $400.00 per year and that if I cancelled, I would have to pay over $500 for them to retrieve the traps. They are perpetrating a fraud and should be investigated.

• Review fromAbcdef G

  Date: 06/25/2025

  1 star
  When you cold call / knock on peoples door multiple times throughout a 6 month period and the homeowner tells you several times theyre not interested, most would take that as, theyre not interested and not to come back. Instead you keep knocking and they tell you nicely theyre not interested, you refuse to get off their property after multiple attempts and then you finally do and yell F. You at the potential customer. Yup, thats a way to get business.

• Review fromCarlos C

  Date: 06/20/2025

  1 star

  Carlos C

  Date: 06/20/2025

  A sales *** pitched the services as an initial treatment for that same day with a follow up treatment a month later to complete one full treatment. I was assured that I would not be charged $119 until the second visit, but I was charged immediately after the first treatment.Then, after watching the informational video, and reading the second contract, I found the terms did not match with what the sales *** offered. He did not mention this was for a 24-month contract with a $230 cancellation fee. I did not sign this contract. The sales *** stated the service was $119 per visit every 3 months that could be cancelled anytime and recommended a full year service. The *** omitted any and all details pertaining to any early cancellation fees or a 24-month term commitment. The resolution *** stated she would look into the matter and follow up with me, but I did not receive any follow up communication from her. I was then charged $230. When I reached out the company, I was informed this occurred due to an automated system as I had not scheduled the second visit. I was then transferred over to the resolution *** and she confirmed the sales *** made the offer when he was not authorized to do so. After some back and forth, I was just getting the runaround and unable to reach a desired resolution.I could not trust this company any further, so I cancelled my services, and the resolution *** stated the $230 charge would cover in lieu of the cancellation fee. The resolution *** stated that even though I did not sign the contract after the instructional video, the company was still entitled to the $230 because I signed off on the initial treatment.The initial service was signed off false pretenses and I fell victim to dishonest,disingenuous, and unethical business practice. The $230 fee should be null and void and refunded.
  

  Anthem Pest Control, LLC

  Date: 06/24/2025

  Thank you for taking the time to share your experience. Were genuinely sorry to hear about your frustration and want to clarify a few important points regarding how we onboard new customers and the safeguards we have in place to ensure transparency.
  We understand that there may have been a misunderstanding during your interaction with our sales representative, and we sincerely apologize if the expectations set did not align with our standard agreement terms. We take these concerns seriously and have reviewed this situation thoroughly.
  As part of our customer onboarding process, every new agreement includes both a signed service agreement and a digital contract verification form. This two-step process was created to ensure that each customer is fully informed of the service frequency, pricing and billing structure, length of the agreement, and our cancellation policy. These materials are designed to protect customers from miscommunication and to provide full transparency before any services are rendered.
  In your case, records indicate that the initial treatment was signed for and performed, and that the contract verification processwhich includes a summary of termswas completed. While we understand you may not have felt comfortable proceeding after further reviewing the contract terms, this is why the verification process is in placeto allow for a final review before moving forward with the full agreement.
  Regarding the cancellation fee, we do regret any confusion surrounding its application. It is standard for our system to process the early termination fee when a contract is cancelled prior to the agreed-upon term. However, in instances where a sales representative misrepresents the agreement, we do work to find a fair and reasonable resolution for the customer. Based on your notes, it appears that an internal exception was made to apply the $230 payment toward cancellation rather than pursuing further charges.
  We acknowledge your concern and dissatisfaction, and your experience has been reviewed with the appropriate managers, including the sales and customer resolution teams. We are continuously refining our training and quality control processes to prevent any miscommunication in the future.
  If you believe there are still unresolved matters or if you'd like to speak further with a senior representative, we would be happy to continue the conversation offline. Please feel free to reach out to us.
  We do appreciate the opportunity to learn from your feedback, and we wish you the best moving forward.

• Review fromJerin C

  Date: 06/06/2025

  1 star

  Jerin C

  Date: 06/06/2025

  I feel completely scammed by Anthem Pest Control. When their sales agent came to our door, I explicitly asked multiple times if there was a contract involved. He assured me each time that there was no contract, which made us feel comfortable signing up for mosquito treatment. However, when I later called to check on the next service date, I was shocked to learn we were actually locked into a 12-month contract. Canceling early would cost $290, and each visit is $119 with a required minimum of five visits.If I had known the truth, I would have gone with Nature Scene, a company that truly doesnt require a contract and offers more affordable pricing. This is the second time weve fallen into a pest control scamfirst with Moxie, and now Anthem. On top of that, they push customers to leave ****** reviews on the very first day of servicebefore any real results can be seen.Has the pest problem improved? Not at all. And now they tell us theres no guarantee the treatment will actually work. So whats the takeaway? Do not open your door to pest control salespeople doing door-to-door pitches. I've learned my ****** the hard way and will never make that mistake again.
  

  Anthem Pest Control, LLC

  Date: 06/09/2025

  Thank you for taking the time to share your experience. Im truly sorry to hear that you feel misled and disappointed following your recent interactions with our team.
  We take concerns like this very seriously and never want any customer to feel that they were misinformed or pressured. Our intention is always to provide clear and transparent information about the services and agreements we offer. That said, we understand your frustration regarding the terms of the service, particularly if you were under the impression that no contract was involved.
  As part of our process, all customers are presented with an electronic agreement at the time of signup, which outlines the service frequency, contract length, and cancellation policy. While we understand that the agreement may not have aligned with the verbal explanation you received, the signed document remains the official record of the terms. We always encourage customers to review these terms thoroughly at the time of signing and to bring up any questions or concerns right away so they can be addressed before service begins.
  We also appreciate your feedback regarding our request for reviews. While we do invite feedback after initial service to gauge satisfaction with the technician and first impressions, we certainly understand that long-term results take time, especially with seasonal services like mosquito treatment. If your pest issue has not improved, wed welcome the opportunity to reassess your property and ensure the service plan is being carried out effectively.
  We truly regret that your experience hasnt met expectations, and wed be glad to take a closer look at your account to explore any options that may help resolve this matter.
  Thank you again for bringing your concerns to our attention.

• Review fromRick W

  Date: 05/18/2025

  1 star

  Rick W

  Date: 05/18/2025

  Beware! This company has come to my house 3xs begging for our patronage. The last time was at 9pm on a weeknight, despite having private property, no trespassing and no solicitation signage visible. He begged. Things almost got serious because he refused leave after repeatedly being told no thanks, this is private property. Do not fall for their pushy sales tactics. You can DIY super easy your own pest control anyways!
  

  Anthem Pest Control, LLC

  Date: 05/27/2025

  Thank you for taking the time to share your experience. We sincerely apologize for any frustration or discomfort caused by our representatives visit. Your concerns are absolutely validespecially when it comes to respecting your property, signage, and personal boundaries.Our intention is never to make anyone feel pressured or uncomfortable. We take feedback like yours seriously and will address this directly with our team to ensure that all future outreach is respectful, timely, and in full compliance with posted signage and local ordinances.We understand that pest control isnt a one-size-fits-all solution and that many homeowners choose to handle it themselves. Whether or not you decide to work with us, we appreciate your voice and wish you all the best in maintaining a pest-free home.If you have any further concerns or would like to speak with us directly, please dont hesitate to reach out.
  

  Anthem Pest Control, LLC

  Date: 05/27/2025

  Thank you for taking the time to share your experience. We sincerely apologize for any frustration or discomfort caused by our representatives visit. Your concerns are absolutely validespecially when it comes to respecting your property, signage, and personal boundaries.Our intention is never to make anyone feel pressured or uncomfortable. We take feedback like yours seriously and will address this directly with our team to ensure that all future outreach is respectful, timely, and in full compliance with posted signage and local ordinances.We understand that pest control isnt a one-size-fits-all solution and that many homeowners choose to handle it themselves. Whether or not you decide to work with us, we appreciate your voice and wish you all the best in maintaining a pest-free home.If you have any further concerns or would like to speak with us directly, please dont hesitate to reach out.

• Review fromJenell D

  Date: 05/17/2025

  1 star

  Jenell D

  Date: 05/17/2025

  Anthem came to my house one time. The guy haphazardly threw some sort of pellets all over my front porch, the walkways, and my back porch. I let them know multiple times that we had 3 indoor cats and there are neighborhood cats outside. Within a few days of tracking these pellets into the house, one of my cats died. A 5 year old otherwise healthy cat. After they promised repeatedly their formula was not at all harmful to pets, Ive found this to be completely untrue, especially after researching the ingredients. This company has persistently contacted me. Ive asked them to cancel my service and then I get no reply for weeks. Then, I get a call and repeat that I do not want the service and the ingredients were in breech of our contract. They still call me and think they are going to put these toxic materials in my yard. Ive been transferred to the cancelation department 2x now to cancel and no one answers. I get a voice message. They are harassing me after months. My cat died and yet Anthem persists on me getting this service. ****** it!! Just please cancel it. I have 2 other cats to think about as well as children. You lied to me about ingredients to begin with. Im so displeased with this service.
  

  Anthem Pest Control, LLC

  Date: 05/27/2025

  First and foremost, we want to express our deepest condolences for the loss of your beloved cat. We understand how much pets mean to their families, and we are truly sorry to hear about what youve experienced.Please know that the safety of people and pets is a top priority for us. While the products we use are registered for residential use and applied according to strict guidelines, we take your concerns very seriously. We appreciate you sharing your feedback, and we understand the distress this situation has caused.We also sincerely apologize for the frustration youve experienced in trying to cancel your service. That is not the standard of service we aim to provide, and we understand how upsetting it must be to feel unheard. We are escalating your request immediately to ensure your account is fully canceled and that no further communication or treatments are scheduled.If you are open to it, we would like the opportunity to speak with you directly to better understand the situation and ensure weve addressed all concerns.Again, we extend our heartfelt sympathies and appreciate you bringing this to our attention.

• Review fromSherry S

  Date: 04/28/2025

  1 star

  Sherry S

  Date: 04/28/2025

  This company is THE ABSOLUTE WORST!! They showed up at my door, would.NOT TAKE no for an answer, badgered me into letting them take care of my.mice problem after pressuring me into a contract. THEY CAN'T EVEN GO UP IN MY ATTIC!! I want OUT OF MY CONTRACT FOR FREE.. AVOID this company!! There are WAY better companies out there!! Their services are literally half Hazzard to NIL!! This company should be out of business!!
  

  Anthem Pest Control, LLC

  Date: 04/29/2025

  ****** *.Thank you for bringing this to our attention. Im truly sorry to hear about your experience, and I understand how upsetting this situation must be for you.We never want any customer to feel pressured or uncomfortable, and I apologize if our representative's approach made you feel that way. Your feedback is important, and we take concerns like these seriously. While the services and terms were outlined in the agreement signed at the time of enrollment, it sounds like there may have been some confusion or misalignment in expectations particularly regarding attic access and the scope of the work.Our goal is always to deliver effective, professional service, and were disappointed to hear that we fell short in your case. I would like to personally review your account and see what we can do to resolve this issue fairly and promptly.Please reach out to our customer support team or respond here with your preferred contact information so we can discuss the next steps.We appreciate the opportunity to make this right and restore your trust.

• Review fromKelley M

  Date: 04/04/2025

  1 star

  Kelley M

  Date: 04/04/2025

  Avoid Anthem Pest Control Atlanta Has Far Better Options I strongly urge anyone in the *******, ** area to avoid signing up with Anthem Pest Control. Their service has been nothing short of frustrating and disappointing from the start. Despite being on a quarterly service schedule, theyve shown up twice within a 30-day period without confirming appointmentscompletely disregarding my time and schedule. A simple confirmation call or text would go a long way, yet they consistently fail to provide even that basic level of communication.Their actual pest control service? Subpar at best. I noticed no real improvement in pest activity after their visits, and their technicians seem rushed and disinteresteddoing the bare minimum, if ******* make matters worse, their billing practices are sketchy. Their invoice clearly states a 1.5% finance charge on unpaid balances after 30 days. For a $109.00 bill, that should be $16.35not the $25.00 late fee, I was told by *** was added on day 31. Thats not just a math errorthats borderline deceptive billing.This company appears to be run by individuals with little professionalism or business savvy. **************** is unresponsive, and any attempts to address these issues are met with *************** not fall for their aggressive door-to-door sales pitch this Spring. There are plenty of reputable pest control providers in AtlantaAnthem is not one of them.Take your business elsewhere. You'll save yourself time, money, and a huge headache.
  

  Anthem Pest Control, LLC

  Date: 04/07/2025

  Dear ***** *.Thank you for taking the time to share your concerns. We truly regret that your experience with Anthem Pest Control has not met your expectations, and we sincerely apologize for any frustration caused.Regarding your concern about notifications, we want to assure you that we do make every effort to keep our customers informed about upcoming appointments. We typically send reminders via text or email prior to each service, and we will be looking into whether there was a breakdown in communication for your specific case. Upon reviewing your account I do show that we have had additional visits between your regular quarterly visits but those are free services we have offered and not paid visits. We take your feedback seriously and will address this matter internally to ensure that all customers receive timely notifications moving forward.Regarding the billing issue, we apologize for any confusion related to the late fee. Our standard policy includes a 1.5% finance charge on unpaid balances, but we will certainly review your invoice to ensure that the correct amount was applied. Please know that we take billing matters seriously and will investigate this discrepancy thoroughly. We will contact you directly once we have looked into this further.We value all of our customers and are committed to providing excellent service. We hope you will allow us the opportunity to resolve these concerns and improve your experience with Anthem Pest Control.If you have any further questions or would like to discuss this matter in more detail, please don't hesitate to reach out to our customer service team.Warm regards,Customer Service Team **********************
  

  Anthem Pest Control, LLC

  Date: 04/07/2025

  Dear ***** *.Thank you for taking the time to share your concerns. We truly regret that your experience with Anthem Pest Control has not met your expectations, and we sincerely apologize for any frustration caused.Regarding your concern about notifications, we want to assure you that we do make every effort to keep our customers informed about upcoming appointments. We typically send reminders via text or email prior to each service, and we will be looking into whether there was a breakdown in communication for your specific case. Upon reviewing your account I do show that we have had additional visits between your regular quarterly visits but those are free services we have offered and not paid visits. We take your feedback seriously and will address this matter internally to ensure that all customers receive timely notifications moving forward.Regarding the billing issue, we apologize for any confusion related to the late fee. Our standard policy includes a 1.5% finance charge on unpaid balances, but we will certainly review your invoice to ensure that the correct amount was applied. Please know that we take billing matters seriously and will investigate this discrepancy thoroughly. We will contact you directly once we have looked into this further.We value all of our customers and are committed to providing excellent service. We hope you will allow us the opportunity to resolve these concerns and improve your experience with Anthem Pest Control.If you have any further questions or would like to discuss this matter in more detail, please don't hesitate to reach out to our customer service team.Warm regards,Customer Service Team **********************

• Review fromREBECCA B

  Date: 02/04/2025

  1 star

  REBECCA B

  Date: 02/04/2025

  BEWARE!! ANTHEM takes advantage of elderly clients and signs them up to long term contracts without their knowledge. My mother called for a one time service for drain flies and was not happy with the service she received! ANTHEM has continued to bill her and has never entered her home again! After explaining the situation, they have refused to cancel her contract unless she pays them a cancellation fee that is more than continuing their nonexistent, ineffective service.
  

  Anthem Pest Control, LLC

  Date: 02/14/2025

  Hi, Thank you for reaching out regarding this issue. To start, I do want to clarify that pest control is a process and can take several visits to rid a property of the pest issue. That being said, I see that you are unhappy with the experience you and your mother have received with us. Since it sounds like you still have a pest issue, our preferred scenario is that you would allow us another opportunity to perform an interior treatment to effectively treat the drain fly issue. That being said, I do see some discrepancies on your account and would like to discuss it with you further in moving forward with the cancellation if that is the avenue you would like to pursue. I look forward to resolving this issue for you soon. Thank you again.