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Business Profile

Food Wholesalers

Prime House Direct, Inc.

This business's accreditation status is suspended and currently under review.

Reviews

This profile includes reviews for Prime House Direct, Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see

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Prime House Direct, Inc. has 2 locations, listed below.

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    Customer Review Ratings

    4.39

    Average of 281 Customer Reviews

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    Review Details

    • Steven S.

      Date: 12/17/2022

      Steven S.

      Date: 12/17/2022

      I purchased their prime beef package. I first cooked the porterhouse (very disappointing) which was tough, full of gristle, and very little taste. Product stated that steaks were mechanically tenderized and it showed. Ribeyes were worse! I wouldnt recommend this product

      Prime House Direct, Inc.

      Date: 01/11/2023

      *****, thank you for shopping with us. Customer satisfaction is our number one goal. We appreciate you reaching out to us- as we guarantee all of our products. Please give our GM, *** a call - his number is ************- please have your receipt available. We look forward to speaking you.

    • Alex K

      Date: 12/15/2022

      Alex K

      Date: 12/15/2022

      Family owned business that values their customers and employees alike. I recommend the prime steak its superb. They offer great selections and convenience of online shopping for all your meat and poultry varieties.

      Prime House Direct, Inc.

      Date: 12/16/2022

      Thank you so much for taking the time to leave Prime House Direct a review. Please continue to check our website for monthly specials and locations for our Truckload Events. www.theprimehousedirect.com

    • D. B..

      Date: 12/09/2022

      D. B..

      Date: 12/09/2022

      Their product is very poor quality, not quite sure about the cuts, I regret making the purchase, said receipt would be emailed which never happened. Will not purchase from them again, if you enjoy good meat, let me suggest your local butcher or supermarket.

      Prime House Direct, Inc.

      Date: 12/16/2022

      Thank you for reaching out to us- we apologize that you did not receive a receipt. Please give our GM, *** a call as we guarantee all of our products ************.

      D. B..

      Date: 12/22/2022

      Thank you for the response, but it does not make the meat any better, the more I think about it it's something like I would expect from a steakhouse buffet , I now have tried one of each cut not good, actually almost disgusting.

    • Linda F

      Date: 11/19/2022

      We bought the Prime Beef and got a $100 discount on the sea food. The steaks are marbled which makes them taste the best. I would recommend purchasing their product.

    • Rhonda g

      Date: 11/15/2022

      Rhonda g

      Date: 11/15/2022

      Wish I could get my money back. Worst meat ever. Reminds me of Soylent green movie, fake meat

      Prime House Direct, Inc.

      Date: 11/15/2022

      Thank you for reaching out to Prime House Direct. We guarantee all of our products- please give us a call - ***, our General Manager will be happy to resolve your concerns. ************ 

      Please have your receipt handy.  

    • JOEL R

      Date: 11/02/2022

      JOEL R

      Date: 11/02/2022

      We spent $450 on your meat deal and we are so unsatisfied. When we got home and took all the meat out and put in freezer we were first disappointed with sizes as the chicken was so small but we dealt with that. The worst part is all the steak has so much fat and when I cook it the steak is already small by the time you use the chain saw to cut through all the fat you have 2 to 4 bites left. For the money we paid it is definitely a hive disappointment. We'd go back that day and return it all, but one we live too far and two it was closed and not coming back the next day we went the last day at the last minute.

      Prime House Direct, Inc.

      Date: 11/15/2022

      Thank you for reaching out to Prime House Direct. We guarantee all of our products- please give us a call - ***, our General Manager will be happy to resolve your concerns. ************ 
      Please have your receipt handy.  

    • Nancy S

      Date: 10/26/2022

      Nancy S

      Date: 10/26/2022

      **** and ***** were awesome. They explained everything. The meat looks awesome.

      Prime House Direct, Inc.

      Date: 11/15/2022

      Thank you for leaving a positive review. Please check out our website for home delivery options on all of our amazing products and monthly specials.

      www.theprimehousedirect.com

    • Scotty C

      Date: 10/20/2022

      Scotty C

      Date: 10/20/2022

      Ive been an employee of this family for 33 years and theyre incredible people! Thank you

      Prime House Direct, Inc.

      Date: 11/15/2022

      Thank you for your comments. 

    • Taylor O

      Date: 10/19/2022

      Taylor O

      Date: 10/19/2022

      Great guys selling the meat! Buy more save more for sure!!

      Prime House Direct, Inc.

      Date: 11/15/2022

      Thank you for your positive review - we appreciate you taking the time to leave a review. Please visit our website for continued savings and home delivery.

      www.theprimehousedirect.com

    • Bonita G

      Date: 10/19/2022

      Bonita G

      Date: 10/19/2022

      Do not support this business...they promote false advertising by posting ads for 20 ribeye steaks for $39.99 and when customers get there, they tell you they dont have anymore and show a tiny one to prove that they are small and inadequate just to pull out a $250 box of meat....I watched the salesman tell the line of 3 people, myself included the same salespitch....do not buy anything from these people!!!!!!

      Prime House Direct, Inc.

      Date: 11/15/2022

      Thank you for reaching out to Prime House Direct. We open fully stocked, depending on demand, we do run out of products. Each sales team shows each customer all of our products, as we have no way of knowing which products each of our customers are interested in seeing.  ***, our General Manager will be happy to resolve your concerns. ************ 


      Rob

    This business's accreditation status is currently suspended and under review.

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