Reviews
This profile includes reviews for 50 Floor's headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
Average of 490 Customer Reviews
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Review fromTerrence M.
Date: 01/22/2024
2 starsTerrence M.
Date: 01/22/2024
It was a decent installation but overpriced and poor customer relations
50 Floor
Date: 01/23/2024
Hi Valued Client,
We apologize for any dissatisfaction you experienced with our pricing and customer service. With our price match guarantee we strive to provide competitive pricing to all our customers.
We understand your concerns and appreciate your feedback; therefore, your review has been forward to our management team for their attention. If you have any further questions or concerns, please feel free to reach out to us at ************.
Respectfully,
50 FloorReview fromSandy
Date: 01/21/2024
5 starsSandy
Date: 01/21/2024
Great experience all around with 50 Floor replacing carpet in the master bedroom with luxury vinyl plank. Sales person was terrific and thoughtful about understanding my needs. From sales (the week before Christmas) to day the work was done was about 3 weeks, which seemed good given the 2 big holidays. Two men came to put in the floor. They were very polite, on time, efficient and accommodating. I have huge pieces of furniture. They moved the bed and some smaller pieces into the master bath and hallway and then just shifted the other large pieces as needed. They worked quietly and continued until the job was done. I think it took 4 or 5 hours. They placed my furniture in a new layout, and cleaned up so well you couldnt tell any work had been done. They took all the trash away with them. I have 0 suggestions for how they could improve their service or product. I went with their payment plan, which gives me 3 years at 0% interest to pay off the $4000 (with promotion of free installation and $100 discount.) I highly recommend them.50 Floor
Date: 01/22/2024
Thank you very much for taking the time to write such an amazing review! We are very blessed to have a great team working together at 50 Floor to ensure a smooth and stress-free experience! We will be sure everyone is aware of your kind words, and we hope to be able to work with you in the near future. Thank you for your recommendation and if you need anything, please don't hesitate to contact us.
Thank you again for choosing 50 Floor!
50 Floor
Review fromJonnee F
Date: 01/21/2024
5 starsJonnee F
Date: 01/21/2024
I have nothing, but praise for this company! My sales rep ***** was professional and knowledgeable. I had my free estimate on December 18 and didn't call back until January 8th to get my carpet done. I was in a rush to get them done immediately and they were able to get me scheduled in a matter of days. They made me feel like my home was a top priority. Also the men that came to do my carpet played no games. They got right to business and were done with my 3 rooms in AN HOUR!!! They cleaned up and left not a single trace they were there besides the amazing carpet they installed. Thank you for everything!50 Floor
Date: 01/22/2024
Thank you! Your review has truly made our day! We are happy to hear our clients are being taken care of every step of the way. If you need anything, please feel free to give us a call and thank you for choosing 50 Floor!Review fromTravis N.
Date: 01/20/2024
5 starsTravis N.
Date: 01/20/2024
Great. Showed up when they were supposed to and very professional.50 Floor
Date: 01/22/2024
Thank you for the kind words and 5-star review! We are so happy your 50 Floor experience went so smoothly. If you need anything, please do not hesitate to contact us at ************. Enjoy your new floors!
Kind Regards, 50 Floor
Review fromDarlene M.
Date: 01/19/2024
5 starsDarlene M.
Date: 01/19/2024
I highly recommend 50 Floor! The whole process went so well. I picked a laminate floor from my own home. A consultant came with floor samples. Then the guys who installed my floor did a fabulous job!! My floor is beautiful!!!50 Floor
Date: 01/22/2024
Thank you so much for taking the time to leave us such a wonderful review! At 50 Floor, we pride ourselves on delivering exceptional customer service and we are ecstatic you love your beautiful new floors. Your recommendation means the world to us, and if you need anything, please do not hesitate to contact us at ************.
Take Care!
50 Floor
Review fromMary H.
Date: 01/19/2024
5 starsMary H.
Date: 01/19/2024
sales person very knowledgeable and installation team did a great job and efficiently50 Floor
Date: 01/22/2024
Thank you for the great review! ?? It was truly our pleasure to assist you with your flooring project and we will be sure our entire team is made aware of your kind comments.
Take Care!
50 FloorReview fromBrenda S
Date: 01/19/2024
5 starsBrenda S
Date: 01/19/2024
I was very pleased with the professionalism and friendliness of the salesman and the installation crew. Within one week from the sale, they were there to install the floor. In one days time they took the old floors out, addressed some unevenness in the subfloor and installed the flooring throughout the entire house. Their product is far superior to many other floors we looked at and at a reasonable price. I would highly recommend them.50 Floor
Date: 01/22/2024
Thank you so much for taking the time to leave us a review! We truly appreciate your kind words and are delighted to hear that you had a professional experience with our sales representative and installation crew.
We always strive to provide the best service possible to our valued customers, and your positive feedback reassures us that we're on the right track. If there's anything else we can assist you with in the future, please don't hesitate to reach out to us at ************.
Thank you for your recommendation, and we hope to have the privilege of serving you again in the future!Best regards,
50 FloorReview fromBertina L
Date: 01/19/2024
5 starsBertina L
Date: 01/19/2024
50Floor will be the one company I would call for my next project. They were very professional and their work amazing.50 Floor
Date: 01/19/2024
Thank you for the 5-star rating and kind feedback! We hope you enjoy your new floors, and we look forward to working with you again in the future.
Thank you for choosing 50 Floor!
Take Care!Review fromEugenia G.
Date: 01/18/2024
5 starsEugenia G.
Date: 01/18/2024
My experience was EXCELLENT! From the consultation with ***** who was beyond knowledgeable, detailed and VERY patient with me to the Installer ******* and his team, who were prompt, communicated with me on the process and professional. Pricing was a definite plus. I LOVE my new hardwood and carpeting. Thanks 50 Floor!50 Floor
Date: 01/19/2024
Thank you!! We truly appreciate your 5-star review regarding your positive experience with 50 Floor and we will be sure to pass along your kind words to our entire team. If you need anything, please do not hesitate to contact us at ************.
Take Care!
50 Floor
Review fromRhonda Mckitrick
Date: 01/18/2024
5 starsRhonda Mckitrick
Date: 01/18/2024
The workers were on time and done a wonderful joy50 Floor
Date: 01/19/2024
Thank you so much for taking the time to leave us such a wonderful review. We are thrilled to hear that your experience with 50 Floor was worthy of a 5-star rating!
If there's anything else we can assist you with or if you have any further feedback, please don't hesitate to reach out to us at ************.
Thank you once again for your support and for choosing 50 Floor.
Best regards,
50 Floor
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