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Business Profile

Floor Installation

50 Floor

Reviews

This profile includes reviews for 50 Floor's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

50 Floor has 21 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    • 50 Floor

      205 Hembree Park Dr Ste 170 Bldg A Roswell, GA 30076-5734

      BBB accredited business seal
    • 50 Floor, Inc.

      9580 Delegates Dr Orlando, FL 32837-8374

      BBB accredited business seal
    • 50 Floor

      3614 Green Park Cir Charlotte, NC 28217-2866

      BBB accredited business seal
    • 50 Floor

      5525 Cloverleaf Pkwy Valley View, OH 44125-4814

      BBB accredited business seal
    • 50 FLOOR

      561 Brick Church Park Drive Nashville, TN 37207

      BBB accredited business seal

    Customer Review Ratings

    4.15/5 stars

    Average of 488 Customer Reviews

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    Review Details

    • Review fromValerie D.

      Date: 08/25/2024

      5 stars

      Valerie D.

      Date: 08/25/2024

      Excellent work, very happy with job and done on time.

      50 Floor

      Date: 08/26/2024

      Thank you for the excellent 5-star review! We're thrilled to hear that you're very happy with the job and that it was completed on time. Your satisfaction is our top priority, and we appreciate your positive feedback. If you have any future projects or need assistance, dont hesitate to reach out. Thanks again for choosing 50Floor!! ??
    • Review fromGary

      Date: 08/24/2024

      5 stars

      Gary

      Date: 08/24/2024

      50 Floors did all that they said they would do and were very professional at their work!

      50 Floor

      Date: 08/26/2024

      Thank you for the fantastic 5-star review! We're thrilled to hear that we met all your expectations and that you found our team professional. Your satisfaction is our priority, and we appreciate your positive feedback. If you have any future flooring needs or projects, were here to help. Thanks again for choosing 50Floor!

      Take Care!

      50Floor

      ************

    • Review fromAllison R

      Date: 08/22/2024

      1 star

      Allison R

      Date: 08/22/2024

      BUYERS BEWARE!! Do Not do business with this company. 1st they called us a week before to let us know that the color we wanted in our upstairs was discontinued and they said we can use the same color as the downstairs (no additional fee) so we agreed. Then they called us again 2 days before the job to tell us they cancelled our appointment and took us off the schedule to come and install flooring as they said they didn't have the materials to do the stairs. THEN they said they didn't know when they would get in the materials, but they can come and do 1/2 the job and come back at a later time. We asked them if there would be a discount, and they said NO. We knew if they did half the job they would NEVER come back to finish. Then the customer service manager called saying we were cancelling because the job couldn't get done when we wanted it. WHICH WAS FALSE!!! This was scheduled 2 weeks prior, and they knew that was the window we had to get it done. We had already prepped the house for this job by moving things and stacking things and now our house is a mess because they screwed us! At this point we cancelled since they couldn't complete the job. WE WILL NEVER DO BUSINESS WITH THIS COMPANY!!!!!! And then to top it all off they put the pending charge on the cc for the work that they NEVER OR WILL EVER BE DOING!! Most companies don't charge for the work until its actually done. DO NOT USE COMPANY!! I dont want them doing this to someone else.

      50 Floor

      Date: 08/26/2024


      Thank you for sharing your concerns with us. We're sorry to hear about your experience and understand how frustrating this situation must have been. Your feedback is important, and we appreciate you taking the time to bring these issues to our attention. We strive to provide a smooth and satisfactory experience for all our customers, and we're disappointed to hear that we fell short in your case. If theres anything else youd like to share, were here to listen.

      50Floor

      ************

    • Review fromMallori B.

      Date: 08/14/2024

      5 stars

      Mallori B.

      Date: 08/14/2024

      Highly satisfied, they are very friendly and professional! Definitely would recommend!!

      50 Floor

      Date: 08/15/2024

      We truly appreciate your kind words and 5-star review!! If you need anything, please do not hesitate to reach out at ************.

      Enjoy your beautiful new floors and thank you for choosing 50Floor!! ??

    • Review fromRoy

      Date: 08/11/2024

      5 stars

      Roy

      Date: 08/11/2024

      50 Floor did a professional installation for me. On time. The finished product was beautiful.

      50 Floor

      Date: 08/12/2024

      Thank you for your 5-star review! We're delighted to hear that you had a professional installation experience and are pleased with the beautiful, finished product. If you need any additional flooring services or are considering other options like luxury vinyl, hardwood, or laminate, we're here to assist. Thanks again for choosing 50 Floor!
    • Review fromAfrica H.

      Date: 08/10/2024

      5 stars

      Africa H.

      Date: 08/10/2024

      50 floor did a wonderful job with my upstairs carpet.

      50 Floor

      Date: 08/12/2024

      Thank you for your 5-star review! We're thrilled to hear that you're happy with the job we did on your upstairs carpet. If you need anything else or are considering other flooring options in the future, such as luxury vinyl, hardwood, or laminate, we're here to help. Thanks again for choosing 50 Floor!
    • Review fromJoseph V.

      Date: 08/10/2024

      5 stars

      Joseph V.

      Date: 08/10/2024

      Once it was rescheduled they came when they said, were very professional with the total installation, took a minimal amount of time for installation. I would definately recommend them.them.

      50 Floor

      Date: 08/12/2024

      Thank you for your 5-star review! We're glad to hear that once rescheduled, our team arrived as promised and provided a professional and efficient installation. Your recommendation means a lot to us, and we're thrilled that you're satisfied with the service. If you need anything in the future, we're here to help. Thanks again for choosing 50 Floor!!
    • Review fromKATHLEEN

      Date: 08/07/2024

      5 stars

      KATHLEEN

      Date: 08/07/2024

      50 floor did an excellent job lying the beautiful floors in living room, hallway, bathroom, and kitchen. The had to level the floor in the hallway and they made it level with no problems. Virginia had a great crew for the floor and **** and his partner did a great job with the baseboard. I highly recommend 50 Floor and ******** and her crew.

      50 Floor

      Date: 08/08/2024

      Thank you so much for your glowing review! Were thrilled to hear that you love your new floors and that our team was able to deliver the quality and care you deserve. It's wonderful to know that ******** and her crew, along with **** and his partner, made sure everything was done perfectly, from leveling the hallway to installing the baseboards. We truly appreciate your high recommendation and are grateful for the opportunity to bring beautiful floors to your living room, hallway, bathroom, and kitchen.

      If you ever have any future flooring needs or questions, dont hesitate to reach out at ************. Thanks again for choosing 50 Floor! ??

    • Review fromFaith H.

      Date: 08/05/2024

      4 stars

      Faith H.

      Date: 08/05/2024

      My flooring looks great. The installers were professional and they finished installing on the same day, other than one of the strips in the door way not glued tightly enough I am pleased with the work that was done. I would recommend 50 Floor to others.

      50 Floor

      Date: 08/06/2024

      Thank you for taking the time to share your experience and for the four-star review! Were delighted to hear that you are pleased with your new flooring and that our professional installers were able to complete the job in a day.

      We apologize for the issue with the strip in the doorway. We strive for perfection in every installation and appreciate your understanding. Please don't hesitate to reach out at ************ if you'd like us to address this for you.

      Thank you for recommending 50 Floor to others. We value your feedback and look forward to serving you again in the future!

    • Review fromGeorge H.

      Date: 07/26/2024

      5 stars

      George H.

      Date: 07/26/2024

      The installation went smoothly and they did a great job.

      50 Floor

      Date: 07/31/2024

      Thanks for being in the 50Floor family! We appreciate the kind words and look forward to excellent experiences!

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