Reviews
This profile includes reviews for Hibu Inc's headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
Average of 314 Customer Reviews
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Review fromshawn o
Date: 05/23/2024
1 starshawn o
Date: 05/23/2024
the company is a scam company thief 6 month no calls what scum thier are dont care abut you
Hibu Inc
Date: 05/29/2024
Thank you for the opportunity to speak with our client regarding their concerns. Our clients concern was that they received no calls, however, there was no tracking number in our client's ads to track calls, and calls were not promised. When we partnered with the client, they were provided with a Statement of Work that stated they would receive 100-210 website clicks per month. Over the last 30 days, our client received 174 website clicks, and over the last 90 days, our client received 381 website clicks, which exceeds expectations. We have attempted to contact our client in hopes of discussing their account further, however, he was unwilling to discuss his concerns with us.Review fromLuke H
Date: 05/21/2024
1 starLuke H
Date: 05/21/2024
Stay far away. I started with HIbu just running our adds and saw a decrease in business and was spending more than I was running them on my own. I told myself it was just a slow time and things would come back around in the spring. When I did enter the time I am usually swamped with business I was still dead. I canceled (which is not convenient and you have to argue with them for 20 minutes before they will cancel your account) with ******************** turned on my old adds spending less and 3x the amount of business I was doing. Then they have the audacity to try to get me to pay for an extra month after my cancellation. These people are the biggest scam I have ran into in business, if this review keeps even one person from using them then it is well worth the time typing this.Hibu Inc
Date: 05/31/2024
Thank you for the opportunity to speak with our client regarding their concerns. Our client’s concern was the return of their investment. When we partnered with the client, they were provided with a Statement of Work that stated they would receive 15,000 to 25,000 impressions and 90 to 125 clicks for the Display. So far, we have exceeded this with over 85,000 impressions and 615 clicks. The SOW also stated that the Search was to maintain a consistent click through rate of 1% and we exceeded that with 2.14%. We have emailed our client with a direct number and email, should they have further questions or concerns.Review fromShannon T
Date: 05/20/2024
5 starsShannon T
Date: 05/20/2024
Great to have a trusted vendor to whom we can outsource some of the marketing needs for our practice. **** is always so helpful at explaining the results we're seeing and how we can get more engagement for our budget.Hibu Inc
Date: 05/28/2024
Thank you so much for the awesome review! It really does mean a lot. Don't hesitate to let us know if you need anything from us in the future.Review from
Date: 05/13/2024
1 starDate: 05/13/2024
******** stay away from them .They took 3 months of payments out of my account when I cancelled . To many good company for advertising .Outrageous cost .Hibu Inc
Date: 05/20/2024
We appreciate the chance to respond to our client's issue. Our client has been loyal for over 9 years, which we value. They claim they requested to cancel, however we show no record of it. The client called to release their domain on 3/13/24 and believed this canceled the advertising. Per our terms and conditions, clients must call our Client Success Team to cancel 15 days before the bill date. A cancellation has now been processed for all products and services and no further payments are required on the account. Our client was satisfied with this resolution.Review fromJacqueline B
Date: 05/07/2024
1 starJacqueline B
Date: 05/07/2024
Hibu called and said my old site was not doing my business justice and that there was some improvement that could be made so I switched to them, unfortunately I felt they did not do as well as the other company so I switched to someone else and that's when my problem's started with them. I called to cancel but there was no way to leave a voice message so I logged into my Dashboard and left a message that I wanted my services canceled, there was no reply, I emailed a few days later and they sent an email stating I had to call and cancel which I did but they continued to charge my account which I disputed with my bank and received the funds back. they are now sending me to court. I would like to remind everyone to ask for a cancelation letter when canceling any services, Hibu did not send me one even after the phone call on which I had talked to someone to cancel.I want to add that although I did not get the results I was hoping for, customer was great and the people were friendly and the checked to make sure I was happy with the website and did do several check ins, that I was grateful for.Hibu Inc
Date: 05/16/2024
We appreciate the chance to respond to our client's issue. Our client has been loyal for over 2 years, which we value. They claim they requested cancelation prior to their bill date; however, we show they did not follow the correct process per our terms and conditions. A call must be made 15 days prior to the bill date, but the client left a message on their dashboard and sent an email. We responded to their email and advised the client to call in to cancel their account. When they did call in, it was too close to their invoice date. A cancellation has now been processed for all products and services. Our client has been notified that the cancelation was processed and was thankful for the information.Review fromSam C
Date: 05/07/2024
5 starsSam C
Date: 05/07/2024
So far my rep ***** has done a good job. My questions & concerns are answered right away. Im getting some work at last. The quality of my customers has also improved. Im pleased so far with Hibu.Hibu Inc
Date: 05/08/2024
Thank you so much! So glad to hear that you're happy with our service! We look forward to continuing to meet your business needs. Please have a great day!Review fromMike M
Date: 04/30/2024
5 starsMike M
Date: 04/30/2024
Hibu created a great website and service experience for us. Everything was easy for us because of them!! They are professional, friendly, and knowledgeable. They respond to questions and support issues quickly and completely!! A great business partner and tool for our company!Hibu Inc
Date: 05/01/2024
Thank you so much! So glad to hear that you're happy with our service! We look forward to continuing to meet your business needs. Please have a great day!Review fromTara S
Date: 04/29/2024
5 starsTara S
Date: 04/29/2024
We are lucky to have found ******* to take care of our online marketing and advertising needs as well as assist us in building our website. He helps us with all kinds of posts and graphics whenever he can. We thoroughly appreciate his dedication and passion in what he does.Hibu Inc
Date: 04/30/2024
Thank you so much for your feedback regarding *******! Well send this on to them, were sure theyll be glad to know. Have a great day!Review fromChris F
Date: 04/28/2024
5 starsChris F
Date: 04/28/2024
I've been working with **** and **** over at Hibu for the past 8 months now and can honestly say that is has been a pleasure! It has been well worth the money so far. My site is now optimized for ****** and other search engines. I ask every new customer how they found me and nearly all of them say they found me on ******* Hibu has greatly increased my web presence.Hibu Inc
Date: 04/29/2024
Thank you so much! So glad to hear that you're happy with our service! We look forward to continuing to meet your business needs. Please have a great day!Review fromDarrell F
Date: 04/25/2024
5 starsDarrell F
Date: 04/25/2024
I've worked with Hibu for many years as part of the advertising for my business, and ****** has been my rep for many of those years. She does a great job of following up on our advertising performance and always has recommendations of ways to improve.Hibu Inc
Date: 04/26/2024
Thank you so much for your feedback regarding ******! Well send this on to them, were sure theyll be glad to know. Have a great day!
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