Reviews
This profile includes reviews for Hibu Inc's headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
Average of 314 Customer Reviews
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Review fromtou l
Date: 04/03/2024
1 startou l
Date: 04/03/2024
I utilized Hibu for several months and observed minimal results. They demonstrated the effectiveness of their keyword entries for me through the Hibu dashboard. Ultimately, they suggested implementing a dynamic phone tracker on my site, which unfortunately disrupted my inquiry form for three weeks, resulting in the loss of all inquiries during that period. I engaged in a two-week struggle with them and eventually had to consult my own IT team to identify the problem. Only after we pinpointed the issue as one caused by Hibu did they resolve it and acknowledge their mistake. As compensation, they offered half a month's service free, which hardly compensated for the potential loss of over $15,000 in services and the negative impact on our reputation due to unaddressed inquiries. I would never use their services again.
Hibu Inc
Date: 04/08/2024
We sincerely apologize about your experience with your digital advertising. We appreciate your feedback. We are sorry we weren’t able to resolve your concerns, but thank you for your time on our attempt to come to a mutual resolution.Review fromMike M
Date: 04/03/2024
5 starsMike M
Date: 04/03/2024
Very happy with the results we have seen since we started using hibu and our rep **********Hibu Inc
Date: 04/04/2024
Were thrilled youve had a positive experience! Thank you so much for sharing! Have a great day!Review fromDenise C
Date: 04/02/2024
5 starsDenise C
Date: 04/02/2024
We Love our Personal **** ******************* She goes above and beyond in helping us maintain and improve our site!Hibu Inc
Date: 04/03/2024
Thank you so much for your feedback regarding *******! Well send this on to them, were sure theyll be glad to know. Have a great day!Review fromHarvey G
Date: 03/29/2024
5 starsHarvey G
Date: 03/29/2024
Working with ***, ****** and and *** (I'm sure there are others behind the scenes that I didn't meet) has been a pleasure! They are very attentive and respond quickly to questions and issues and keep me updated about my campaign activity regularly.Hibu Inc
Date: 04/01/2024
Thank you so much for the positive review! When youre happy, were *********** you have a great day!Review fromSamantha L
Date: 03/28/2024
1 starSamantha L
Date: 03/28/2024
HIBU IS A SCAM !I will be filing a formal dispute with the BBB. We signed up for Hibu in hopes that we could increase our internet presence. We signed a 6 month contract with Hibu before we were verified by ******* Our account manager **** assured us that Hibu could get us verified by ******* After 4 months we were still not verified by ****** after several failed attempts. We finally got verified by ****** in February and due to Hibu handling our ****** account we were unverified TWICE. We were supposed to pay ***** a month and have ****** search and advertising turned on however they were never able to get us verified so we were paying for services that we did not receive. We asked to pause our campaign while they did an internal investigation and only gave us a $500 credit to put towards future charges by HIBU. We fulfilled our 6 month contract and Hibu is saying that they will not release us. Not only did Hibu not do the ****** search portion but we had another company look at our back coding and our website had 10 errors in addition to no adhering to the ******* common practices" to get you noticed online when searched for. This company should be held responsible. If you go to a restaurant and order 3 things and only get one you should not have to pay for all 3. This is essentially the same thing. Hibu wants you to fulfill your end of the contract however they have no problem Breaching on their end. Needless to say we will be hiring legal counsel to go after this company and representative. Our representative said we were essentially "guinea pigs" because they had never signed someone on who was not verified by ****** first.Hibu Inc
Date: 03/29/2024
We are having trouble finding your account, please provide us with a business name, phone number, or account number so we can better assist you with your concern.Hibu Inc
Date: 04/05/2024
Thank you for your understanding during our recent investigation regarding your hibu advertising. We are pleased to be able to resolve the matter in a mutually satisfactory manner.Review fromBilly D
Date: 03/28/2024
5 starsBilly D
Date: 03/28/2024
Great to work with thanks so much I highly recommendHibu Inc
Date: 04/03/2024
Thank you so much for the kind message! We appreciate it!Review fromSteve H
Date: 03/27/2024
4 starsSteve H
Date: 03/27/2024
Very happy overall with our digital marketing. Our webiste looks great and any necessary changes or updates are easy to make.Our account executive, *****, is great. He's very responsive and offers advice that would benefit us and help us reach our business goals.Hibu Inc
Date: 03/28/2024
Thank you so much! So glad to hear that you're happy with our service! We look forward to continuing to meet your business needs. Please have a great day!Review fromMitchell S
Date: 03/27/2024
5 starsMitchell S
Date: 03/27/2024
Working with ***** @ Hibu has a pleasure to work with. Highly knowledgeable and flexible. ***** quickly learned our business and produced results. The 1on1 service that Hibu provides is a gamechanger for any business looking to ramp up its' sales.Hibu Inc
Date: 03/28/2024
Thank you so much for the **************! It really does mean a lot. Don't hesitate to let us know if you need anything from us in the future.Review fromTony P
Date: 03/26/2024
5 starsTony P
Date: 03/26/2024
Ky is awesome. She's very personable and energetic. She pays attention to what we want our companies image to be and makes it happen! She's extremely fast to any issues or concerns we have had. If we could give her 10 stars we would! Thanks Ky!Hibu Inc
Date: 03/27/2024
Thank you so much for your feedback regarding *****************! Well send this on to them, were sure theyll be glad to know. Have a great day!Review fromCYNTHIA K
Date: 03/26/2024
1 starCYNTHIA K
Date: 03/26/2024
I would not recommend this company to anyone. They tell you they won't change things on your website without approval and they do. We own a trailer dealership and they went in and put all kinds of false advertising on our website. The biggest one being locations that we don't exist in and that we have a *************** of dump trucks! I got a 5989$ bill and when I asked what on earth was going on they said thats two months worth. I asked what I was getting for all that cost and my rep never did get back to me....said he was researching it and would let me know. They changed my phone number on my website not once but twice after I very clearly told them not to. My next course of action is an attorney because they tell me they can't cancel my contract. Do not go anywhere near this business. They are scammers from the word go.Hibu Inc
Date: 03/28/2024
Thank you for taking the time to speak with me today. After a careful review of your concern, we have determined that no adjustment was warranted, and your contract can not be canceled at this time.
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