Reviews
This profile includes reviews for Hibu Inc's headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
Average of 314 Customer Reviews
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Review fromJulio F
Date: 03/22/2024
5 starsJulio F
Date: 03/22/2024
It is a pleasure to work with Christopher ******** from Hibu. He and his company are so very easy to work with, and they are committed to seeing us succeed, these guys go the extra mile! If you are trying to grow your business, these are the guys to talk to.
Hibu Inc
Date: 03/26/2024
Thank you so much! So glad to hear that you're happy with our service! We look forward to continuing to meet your business needs. Please have a great day!Review fromjason h
Date: 03/17/2024
5 starsjason h
Date: 03/17/2024
So far so good. I am new to hibu, I have received good customer care with my contact ****************** She is easy to reach and has taken care of our account well. I look forward to evaluating the analytics of our campaign in a month.Hibu Inc
Date: 03/18/2024
Thank you so much for your feedback regarding *******! Well send this to them, were sure theyll be glad to know. Have a great day!Review fromAnthony G
Date: 03/16/2024
1 starAnthony G
Date: 03/16/2024
Hibu is hands down the worst marketing company Ive ever worked with. I would say read the contract carefully but do yourself a service and dont even bother looking at there dirty contract and scumbag terms. Avoid them like the plague they are horrible. Absolute scoundrels. They nickel and dime and what was presented was not what I was charged they kept promising to bring my monthly rate down but repeatedly charged my card more than they said they would.Hibu Inc
Date: 03/19/2024
After a careful review of your concern, we have determined that no adjustment is warranted. The budget for your Search product was temporarily decreased for 90 days as requested. You had decided against pausing the Display ads because it would extend the length of the contract. All of your products were meeting the expected results.Please reach out if you have any other concerns.Review frommark m
Date: 03/14/2024
5 starsmark m
Date: 03/14/2024
I have been using Hibu for 14 years now and every rep I have hade has been more than helpful.*************************** is always available to take care of any problems and answer any questions I might have! Thanks for being great!Hibu Inc
Date: 03/18/2024
Thank you so much for your feedback regarding *******! Well send this on to them, were sure theyll be glad to know. Have a great day!Review fromJalyn M
Date: 03/11/2024
1 starJalyn M
Date: 03/11/2024
Had a terrible experience with Hibu. I needed to cut costs and cancel this service, and had a lengthy phone call with an aggressive salesman where he berated me for cancelling. I wasn't even sure I would be "allowed" to cancel their services. No customer service specialist should ever treat a client like this. I assume it is company policy. The second I said I would need to talk to a supervisor, his tone changed and I was allowed to cancel.Hibu Inc
Date: 03/20/2024
We sincerely apologize about your experience with Hibu. We have made several attempts to contact you to review your advertising concern that was first brought to our attention 3/11/24. Please call Hibu **************** within the next 3 business days. If we don't hear from you, we will assume the concern has been resolved and we will close our investigation.Review fromAllan M
Date: 03/04/2024
5 starsAllan M
Date: 03/04/2024
Very helpful in getting our website up and generating leads and visibility.Hibu Inc
Date: 03/05/2024
Thank you so much! So glad to hear that you're happy with our service! We look forward to continuing to meet your business needs. Please have a great day!Review fromEllie C
Date: 02/27/2024
1 starEllie C
Date: 02/27/2024
Do not trust this company with your money. Their customer service department gives you a different answers to your questions depending on the day. I have been trying to cancel my account with them since November and am still getting charged. They do not care about small businesses and just want your money.Hibu Inc
Date: 03/06/2024
Thank you for your understanding during our recent conversation regarding your advertising concern. We are sorry for any inconvenience you may have experienced and pleased we were able to resolve the matter in a mutually satisfactory manner.Review fromJohn R
Date: 02/26/2024
1 starJohn R
Date: 02/26/2024
Hibu is the worst company that exists. Terrible customer service. My first salesperson quit after about a month after signing up. I was assigned two additional sales people over the course of my **************************************************** about paying a $199/fee upfront. New salespeople were clueless. They were picking terrible keywords for my ****** advertising. I'm a lawn/landscape contractor and I was getting a lot of phone calls for lawnmower repair. Took several phone calls to get that straightened out. BIGGEST WASTE OF MONEY EVER SPENT!Hibu Inc
Date: 03/04/2024
Thank you for bringing this matter to our attention. We take every complaint seriously and a full investigation has taken place. We apologize that you felt the need to contact the Better Business Bureau.Review fromMorgan E
Date: 02/13/2024
5 starsMorgan E
Date: 02/13/2024
We've had a great partnership with *****! HIBU has kept our business modern with our website and targeted ads. I would recommend them!Hibu Inc
Date: 02/15/2024
Thank you so much for the kind message! We appreciate it!Review fromEric L
Date: 02/12/2024
5 starsEric L
Date: 02/12/2024
Great customer service, I shouldn't tell everyone how good Hibu and more than anything how good Rod is because everyone will try to take him! Lol ?? always a pleasure scaling our business with *** and the whole team from Hibu.Hibu Inc
Date: 02/15/2024
Thank you so much for the positive review! When youre happy, were *********** you have a great day!
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