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Soothe RelieveThis business is NOT BBB Accredited.
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Reviews
Customer Review Ratings
Average of 67 Customer Reviews
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Review fromSydney K
Date: 01/07/2024
1 starSydney K
Date: 01/07/2024
I bought over Instagram an ad regarding compression socks. I ordered 2 pair Large pairs and got 10. Plus they are a large and cannot fit over my heal so I have 10 pair I cant wear. I just want to return them but had no receipt in the bag or how to return items.Dont see their advertisement anymore which helps others not to get in the scam.Soothe Relieve
Date: 03/21/2024
Hello ******,
We deeply regret the negative experience you've had with our company.
We apologize for any inconvenience this may have caused you and appreciate your constructive feedback and your proactive approach to resolving the issue, as it provides valuable insights for us to enhance our services. Your dedication to ensuring a resolution is a testament to your commitment, and we are here to assist you further if needed contact us at **********************************
Thank you for sharing your feedback, and we are continuously working to improve our customer experience.
Review fromDavid W
Date: 01/06/2024
1 starDavid W
Date: 01/06/2024
Ripoff socks dont fit and they upsell your order and send you MORE socks than you order Stay aesybSoothe Relieve
Date: 01/09/2024
Hello *****
We regret the inconvenience you've faced with our company and extend our apologies. Your feedback is highly appreciated, as it aids ** in striving for better service. We are pleased to inform you that we already successfully processed a refund to your payment method. We commend your proactive approach to seeking a resolution, and we stand ready to assist you further if required. If you could, we would greatly appreciate it if you could update your review to reflect this positive resolution.
Your insights are invaluable, and we are committed to improving our customer experience.
Review fromCarol S
Date: 01/04/2024
1 starCarol S
Date: 01/04/2024
Do not order from this company! I returned the socks December 12, 2023, within the thirty days! I payed for the return as well as emailed the tracking number! I had emails sent back and forth and they acknowledged and thanked me for sending them the tracking number. They promised I would get a refund once they inspected the returned packages and determined the packages were not opened! I have yet to hear back from this company and have not received my refund of $56.00!!Soothe Relieve
Date: 01/05/2024
Hello *****
We regret the inconvenience you've faced with our company and extend our apologies. Your feedback is highly appreciated, as it aids ** in striving for better service. We are pleased to inform you that we already successfully processed a refund to your payment method. Please allow 5-7 business days for the refunded amount to reflect in your account, as processing times may vary depending on your financial institution.
We commend your proactive approach to seeking a resolution, and we stand ready to assist you further if required. If you could, we would greatly appreciate it if you could update your review to reflect this positive resolution
Your insights are invaluable, and we are committed to improving our customer experience.
Review fromEve M
Date: 01/03/2024
1 starEve M
Date: 01/03/2024
This is a no star review. DO NOT ORDER FROM THIS COMPANY!!they are thieves and will not refund my money. I ordered one pair of socks as I went to check my back account I was immediately charged another $60.91, on a separate order of a 3 pack of socks as well as the 1 pair I ordered. Horrible customer service I got a generic email. I will continue to give this company bad reviews on every platform I can. Rip offSoothe Relieve
Date: 01/04/2024
Hello ***
We deeply regret the negative experience you've had with our company. We apologize for any inconvenience this may have caused you and appreciate your constructive feedback and your proactive approach to resolving the issue, as it provides valuable insights for us to enhance our services. We already investigated this issue and I'm pleased to inform you that we already successfully processed a full refund for your order and has been credited back to your original payment method.Your dedication to ensuring a resolution is a testament to your commitment, and we are here to assist you further if needed. If you could, we would greatly appreciate it if you could update your review to reflect this positive resolution.
Thank you for sharing your feedback, and we are continuously working to improve our customer experience.
Review fromDavid W
Date: 12/26/2023
1 starDavid W
Date: 12/26/2023
I cant put in words what i think Ordered Sooth Relieve Compression socks andthey were shipped by above compamy I must have written 20 emails Starting with when i ordered 3 pairs of socks they automatically UPEDthe number by4 more Charging me for7 pairs of socks I immediately toldthe I DONT WANT YOUR SOCKS AS SOON AS I RECEIVED NOTICE OF ORDER DISCREPACY ythey said they remove the4 pairs and credit back my card NEVER DID They never acknowledge my request TO CANCEL ORDER and proceeded to send me 3 pairs of socks I ordered large have size 8 2 e Foot They dont fit cant get thenm on !!!!!!I I continually e mail them in regards to this and They NEVER ACKNOWLEDGE MY REQUEST of my e mail THey go on about issues not even relating to my e mail request BUYER BEWARE this is a scam As i CANCELLED RIGHT AWAY they didnt acknowledge my reqest and sent me the 3 pars of socks It unbelievable there repies I WANT MY ENTRIRE CHARgE CREDItED BACK I have kept ALL E MAILS TRUST you can help ne and caution others of this companySoothe Relieve
Date: 03/21/2024
Hello *****,
We regret the inconvenience you've faced with our company and extend our apologies.
Your feedback is highly appreciated, as it aids ** in striving for better service. We are pleased to inform you that we already successfully processed a refund to your payment method. We commend your proactive approach to seeking a resolution, and we stand ready to assist you further if required.
Your insights are invaluable, and we are committed to improving our customer experience.
Review fromCindy M
Date: 12/16/2023
1 starCindy M
Date: 12/16/2023
Do not ever order from this company. If you need to ask for a refund, they will not refund your money. They have stolen $60.91 from me.Soothe Relieve
Date: 12/28/2023
Hello *****
We regret the inconvenience you've faced with our company and extend our apologies. Your feedback is highly appreciated, as it aids ** in striving for better service. We are pleased to inform you that we already successfully credited a refund to your payment method. If you could, we would greatly appreciate it if you could update your review to reflect this positive resolution. We commend your proactive approach to seeking a resolution, and we stand ready to assist you further if required.
Your insights are invaluable, and we are committed to improving our customer experience.
Review fromDean R
Date: 12/12/2023
1 starDean R
Date: 12/12/2023
Their sizing information is inadequate. Socks don't fit and return policy stinksSoothe Relieve
Date: 12/28/2023
Hello ****
We sincerely apologize for the less-than-ideal experience you've had with our company. Your feedback is important, and we value your input as it helps us make improvements. We're grateful for your proactive approach to finding a solution, and we're here to assist you further if necessary. We are pleased to inform you that we already successfully processed a refund to your payment method. If you could, we would greatly appreciate it if you could update your review to reflect this positive resolution.
Thank you for sharing your thoughts, and rest assured that we are dedicated to enhancing our customer experience.
Review fromGraham B
Date: 11/13/2023
5 starsGraham B
Date: 11/13/2023
Before I bought these socks my feet would keep me up through the night with a stinging sensation that sometimes was very uncomfortable Now I sleep through the night with the odd sensation but overall these socks have improved my sleeping habits immensely Thank you Sooth Relive ??????Soothe Relieve
Date: 12/28/2023
Hello ******
Thank you so much for taking the time to leave such positive review with us. We're thrilled to hear about your positive experience with us. Your feedback is incredibly valuable to us, and we're delighted to have met your expectations. We strive to provide excellent product, and it's customers like you that motivate us to continue delivering the best. We truly appreciate your support and look forward to serving you again in the future!
Review fromKay L
Date: 11/13/2023
1 starKay L
Date: 11/13/2023
I'm not leaving a positive review on this product at all. I have a pair from another company but these, although they are the same size, I can't even get on my feet. I did struggle with them to get one pair on but literally had to cut them off my feet. Then when I emailed the company yo return the remaining product, they didn't even respond.Very unhappy with the product and the company.*****************************Soothe Relieve
Date: 12/28/2023
Hello ***
We deeply regret the negative experience you've had with our company. We apologize for any inconvenience this may have caused you and appreciate your constructive feedback and your proactive approach to resolving the issue, as it provides valuable insights for us to enhance our services. We already investigated this issue and I'm pleased to inform you that we already successfully processed a full refund for your order and has been credited back to your original payment method.
Your dedication to ensuring a resolution is a testament to your commitment, and we are here to assist you further if needed. If you could, we would greatly appreciate it if you could update your review to reflect this positive resolution.
Thank you for sharing your feedback, and we are continuously working to improve our customer experience.
Review fromAnnie S
Date: 11/07/2023
1 starAnnie S
Date: 11/07/2023
Please don't buy from them. They do not have **************** and their products are not good qualitySoothe Relieve
Date: 12/28/2023
*********************
We apologize for the inconvenience this may have caused you. We understand your concern and value your business with us. In order to assist you promptly, could you please provide the order details such as name, email address and order number. This will help us investigate the matter thoroughly and ensure a swift resolution to meet your needs.
Thank you for your cooperation, and we look forward to resolving this for you.
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