Reviews
Customer Review Ratings
Average of 94 Customer Reviews
Want to share your experience?
Leave a ReviewReview Details
Review fromTam M
Date: 06/12/2024
1 starTam M
Date: 06/12/2024
This fundraising method makes absolutely no sense. These little bags cost waaaay too much ($11.33+tax) and on top of that the kids only get half of that amount. Then on top of that is the shipping of $8 for 3 bags. Spending $45 to donate only $17 is NOT fundraising. The kids would be better off packaging their own gift snacks and selling/shipping it themselves.
Double Good, LP
Date: 06/18/2024
HI ***. Thanks for your comments. I apologize we did not meet your expectations. The quality of our popcorn is something we do not take lightly, which is why teams, non-profits, and schools of all kinds have had tremendous success selling our popcorn.We maintain our premium quality by making our popcorn to order using the finest ingredients and seeds grown on a family farm in *******. Our popcorn is made to order and shipped within 48 hours of being made, so it does not sit on shelves for days, weeks or months, which is how we ensure that you receive the freshest flavor with that perfect crunch.Congratulations on a wonderful fundraiser. I see ****** exceed his goal of $500. Well done to you and the other supporters. In the future, you *** opt to do a virtual donation for the fundraiser and could skip receiving popcorn. There are *** choices available to you. We hope you come back to fundraise with us again.Review fromMonica B
Date: 06/11/2024
1 starMonica B
Date: 06/11/2024
The price of this popcorn is ridiculous! Id rather donate money directly to an organization than purchase this again! I spent $60 for (4) 2 oz bags!!!Double Good, LP
Date: 08/19/2024
Hi Monica! Thanks for your comment. I see you supported Willow's pop-up store - surpassing her goal! Fantastic!
However, I am sorry to hear we did not meet your expectations. We always like to exceed our supporter's expectations. Each bag of our award-winning popcorn contains approximately 5 cups of popcorn. Our bag size and variety of flavors makes it successful for fundraising. Which is why teams, non-profits, and schools of all kinds have had tremendous success selling our popcorn. Just like Willow did.
I will go ahead and process a replacement order for you. Feel free to share with friends and family. It is also a great snack to take to football games.Review fromErik R
Date: 05/20/2024
1 starErik R
Date: 05/20/2024
Bought 3 bags through a friends son for his little league and what a mistake how stale popcorn with hard kernels are worth 12 dollars for 3oz plus shipping is beyond me. This is a huge scam of a company raking in record profits it seems under the guise of fundraising. Absolutly deploraple. To hav spend 40 dollars on popcorn the size of a 1.00 bag of chips is so upsetting couple with the chewy stale unedible nature of the product. I feel lied to. Never againDouble Good, LP
Date: 08/19/2024
Hi Erik. Thanks for your feedback. I tried to find you in our system but could not find an order for you. Perhaps someone else ordered it on your behalf. Either way, please accept our apologies for not meeting your expectations. We would like the opportunity to make this right, but are not able to identify you in the system. Please reach out to us at [email protected] and mention this review so we can put together a priority replacement order for you.
We maintain our premium quality by making our popcorn to order using the finest ingredients and seeds grown on a family farm in Indiana. Our popcorn is made to order and shipped within 48 hours of being made, so it does not sit on shelves for days, weeks or months, which is how we ensure that you receive the freshest flavor with that perfect crunch. The quality of our popcorn is something we do not take lightly, which is why teams, non-profits, and schools of all kinds have had tremendous success selling our popcorn. We look forward to hearing from you.Review fromAshley T
Date: 05/03/2024
1 starAshley T
Date: 05/03/2024
Not worth the money. I ordered to support a neighbors fundraisernever again. I spent $44 for popcorn!! I figured its for a good cause and at $44 Im sure it will be a lot of popcorn. WRONG! The bags are so small. Terrible waste of money, fundraiser or not! I will never order from them again and if my 3 kids (7,8,and 13) schools decide to do this fundraiser I will advise them not to. They will have a lot of angry customers that will never do fundraisers with these schools again. What a shame. Dont waste your money.Double Good, LP
Date: 08/19/2024
Ashley -
Thank you for your feedback. I apologize for the delay in replying to your review. I am sorry we did not meet your expectations. Our award-winning popcorn has helped raise funds and has had a positive impact on many communities across the nation. I can see Regan's popup store you supported almost made their goal. I am sure the next one will be a success. We do a lot of fundraising in the cheer and youth athletic. Your individual order gave $17 to this fundraiser and you got to have some delicious popcorn. To make tings right, I will be sending you a replacement order for your troubles. I will include some fan favorites. Feel free to try them yourself or share with friends and family.Review fromMichelle D
Date: 05/02/2024
1 starMichelle D
Date: 05/02/2024
I don't think I've ever felt more ripped off in my life! Sure the popcorn is good, but not "$12 for a small bag good". Even when you consider half of that is going to the fundraiser, that still means you are taking $6 for a small bag of popcorn... essentially you are robbing people by taking that $6 as it is. Then you charged $10 to ship the SIX SMALL BAGS of popcorn.... Which is so light in shipping. I will never purchase, nor recommended this scamming tactic of a fundraiser. And no, your bags are not 5 cups of popcorn in each. Same reviews across the board, and the same responses to all of your critics, but yet the morally correct thing to do would be to treat your product like any other company and at least give people a little more of what they expect and quit using the fundraiser excuse to pull the wool over the eyes of the consumer over and over.Double Good, LP
Date: 06/18/2024
Hi ********! Thank you for your comments. We appreciate your feedback. The 5 cups contained in each bag is based on weight of the popcorn. If you chose to do fundraising again with us, I would recommend you share the information with as many people as you can. There are many Double Good fans who would gladly buy popcorn from your fundraiser. Best of luck with your fundraising!Review fromLacey G
Date: 04/29/2024
1 starLacey G
Date: 04/29/2024
Ridiculously priced. $34 for two very SMALL individual sized bags- not even enough for 2 kids to share. One bag was 80% kernels and seeds. Very expensive and very disappointing. Website says 5 cups- bag states 2 cups. Moneys tight for everyone- so to use churches and kids to rip people off .. well that is a new low. Tried looking for place to complain about one bag all kernels but gave up. Was considering using them for a company fundraiser- but after purchasing I would never do that I would be embarrassed and have to deal with everyone feeling ripped offDouble Good, LP
Date: 04/30/2024
Hi *****! Thanks for your feedback. In the future, you can always get in touch with **************** through ******************************* or you can respond to one of the emails we sent you about your order. Regarding your order, I apologize we did not meet your expectations. I will process a replacement, no-charge order for you. Sometimes popcorn can be impacted during handling or in transit. Additionally, each bag contains approximately 5 cups of popcorn by weight; so, there are differences between flavors. We want you to experience popcorn as it was intended. I will get the replacement processed for you right away. Have a joyous day!Review fromTrish P
Date: 04/25/2024
1 starTrish P
Date: 04/25/2024
I took a survey and I had order 4 bags and two of them was stale I haven't received an respons back IDouble Good, LP
Date: 04/30/2024
Hi *****:Thank you for reaching out. I am sorry to hear we did not meet your expectations. Our popcorn is popped within 48 hour of shipping so I am sorry to learn 2 of the 4 bags were stale. I will be happy to process a replacement order for 2 bags. I will send you an email through our Double Good site so we can figure out what two flavors were stale. Do you happen to have the bags? It would be helpful if we could have the lot codes printed on the back of the bag. And the survey responses are collected for customer satisfaction. Not necessarily for issues for orders. If you ever need help with an order or other customer service related issues, reach out to ******************************** Please watch for the email so we can get a replacement to you.Review fromJeremiah P
Date: 04/23/2024
1 starJeremiah P
Date: 04/23/2024
Just spent 40 dollars on popcorn for a fundraiser and got 3 bags of popcorn that ended up being less actual popcorn than a small at a movie theater. Absolutely a terrible scam I have never been more ****** off to support a fundraiser in my life.Double Good, LP
Date: 04/25/2024
Hi ********! We appreciate your feedback. Your $31 order provided $15.50 to Burnt ************************ Remember the funds help the school and you get popcorn. This is why so many schools, youth athletics, and teams do their fundraising with us. Instead of ordering popcorn, you can also support by making a donation order which goes directly to the organization.Review fromChantell S
Date: 04/17/2024
1 starChantell S
Date: 04/17/2024
I'm not buying from this company anymore. I was not expecting those very small bags of popcorn. I would have never spent 11 to 13 dollars per bag if I knew they were that small. They are cheating people. The last time I ordered their popcorn the bags were much bigger. Three snack bags of popcorn for $48 is ridiculous. I'm done.Double Good, LP
Date: 04/22/2024
Hi ********:Thank you for reaching out regarding your experience with Double Good. In 2021, we moved to our signature bag size. Our 5-cup offerings are a crowd favorite priced to mix, match, and sample a variety of flavors. These new Signature Bags allow our buyers more flexibility to try multiple flavors, and the packaging creates less environmental waste than the jars and larger bags. Additionally, stores selling our new signature bags are capturing 25% more buyers because its easier to try multiple flavors. 50% of the proceeds from your purchase helped Team Jericho participate in a basketball tournament in **************. We make fundraising so easy which is why teams, non-profits, and schools of all kinds have had tremendous success selling our popcorn.Review fromTolu A
Date: 04/15/2024
1 starTolu A
Date: 04/15/2024
Had it delivered today. I feel so sick after eating it. Like laying in bed kinda sick. Took some *********** pray I feel better by tomorrow. ***************** cheese. Had to trash most of the cheese after figuring out the rest pop corn was the only different thing I ate. I dont like to write reviews like this but here I am. I came to search food r reviews to see if anyone has had similar issue. Maybe Im allergic to something Ive never been aware of.Double Good, LP
Date: 04/30/2024
Hi Tolu:Thank you for your feedback. I am sorry we did not meet your expectations. I know you said you discarded the bag; however, if you have the lot code on the back of bag, that would help us. We have not had any other complaints so I need some more information. I will send you an email with some follow up questions. Please look for that email. We look forward to hearing back from you.
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.