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Review fromAngela J
Date: 04/13/2024
2 starsAngela J
Date: 04/13/2024
Prices are higher and product given is reduced from last year. You also have to pay high prices for shipping as well. The school only receives half of the proceeds from the sales and 4 days to do so. This is a headstart for toddlers and parents are struggling to make ends meet yet do not have a problem doing fundraisers. However, this company needs to do better business by lowering their prices and giving longer time frames to for customers to make their sales. As a customer who made purchases for this fundraiser that ended on Friday I am highly disappointed and feel like I got ripped off paying a lot of money for so little 8n return and paying high pricedshipping on top of that. Smaller bags of popcorn for higher prices is not good business.
Double Good, LP
Date: 04/16/2024
Hi ****** -Thank you for being a returning fundraiser. We love our repeat organizers. And, what a fantastic fundraiser you had this year. You raised $1,888. Incredible! We did not change the size of the bag; we did do new designs. Each bag contains approximately 5 cups of popcorn. However, our flavors do vary in weight depending on the ingredients used. For example, Caramel-Diem weighs more than Butter Believe It because it is enrobed in caramel. Additionally, we have not done a price increase in many years. With the cost of materials we made the decision to increased the price. Good news is this equates to more money for the fundraiser, as 50% goes back to the fundraiser. As you know, the more people who purchase, the bigger return. With our delicious flavors and new ones coming out, there are many options which is why teams, non-profits, and schools of all kinds have had tremendous success selling our popcorn.Review fromWilliam v
Date: 04/12/2024
1 starWilliam v
Date: 04/12/2024
All I keep seeing is that each bag has approximately 5 cups of popcorn. THAT IS A COMPLETE ****!! Stop telling your customers this and tell the truth. I purchased a 6-pack of "The All-Stars" package and it cost me $87.05 for the popcorn, tax and shipping. only $34 was going to the fundraiser. That is not half. This company is a complete rip off. I am looking at each bag that I got and even on the servings info on the back of the bag it says "2 cups" how is that approx. 5 cups? STOP GASLIGHTING CUSTOMERS AND TELL THE ****** Be better "Double Good".Double Good, LP
Date: 04/16/2024
******* -Thank you for reaching out. I see you also spoke to our customer service team about this issue and received a replacement order. It looks like it will arrive on the 19th of April. The quality of our popcorn is something we do not take lightly, which is why teams, non-profits, and schools of all kinds have had tremendous success selling our popcorn. Our flavors do vary in weight depending on the ingredients used. For example, Caramel-Diem weighs more than Butter Believe It because it is enrobed in caramel. However, each bag contains approximately 5 cups of popcorn by weight. Serving size is the recommended size to consume. Congratulations on a great fundraiser. It looks like you exceeded your goal. You raised $696! Well done! Enjoy your popcorn this weekend.Review fromDesiree L
Date: 04/12/2024
1 starDesiree L
Date: 04/12/2024
The easy peasy caramel cheese was fresh but the ******* was stale unfortunately and the peanut butter had a wet like taste to it. I recently bought over $100 worth and they can confirm with my name. The popcorn is really way too expensive for the amount you get. Plus expensive shipping. I know the company has to make a profit but with each negative review it may change. And the response is all the same. Some of the popcorn is good but not $14 a bag good. Fund raising is not fun for the consumer. I rather just give the money to the charity insteadDouble Good, LP
Date: 04/16/2024
*******:Than you for reaching out. I apologize we did not meet your expectations. The quality of our popcorn is something we do not take lightly, which is why teams, non-profits, and schools of all kinds have had tremendous success selling our popcorn. We pride ourselves on making fundraising fun and easy.I see you placed three orders with us since March. We have not heard from you on any of these orders previously. It looks like ****'s store did well - raising $473 for the *** season. Nice work. I will go ahead and send you some popcorn for your troubles. We want you to experience the popcorn as intended.Review fromAndrea G
Date: 04/10/2024
3 starsAndrea G
Date: 04/10/2024
I ordered something by a mistake that cost me a hundred thirty six dollars and change. I canceled my order within 10 to 15 minutes. It was do hard to find how to cancel my order, so I did the chat and they send me a link. I'm looking at these reviews and it's heart breaking, as I sold so much of this popcorn through my school fund raising. I ordered just before 12pm on, 4/9/2024. I pray I don't have a problem with getting a refund, my money back. It definitely was before 24 hrs, I canceled right away.Double Good, LP
Date: 08/19/2024
Hi Andrea - Thanks for sending this through to us. I see you were able to get this cancelled and refunded to you quickly. I see our agent explained that a refund would be forthcoming within 10 days. I am glad you are a returning organizer. We value our partnerships.Review fromC. Elaine P
Date: 04/08/2024
2 starsC. Elaine P
Date: 04/08/2024
Although the popcorn is good they've increased their prices and went down in the size of their bagsDouble Good, LP
Date: 04/10/2024
Thank you for your feedback, We always like to hear from our customers. While our prices did go up slightly this year, our bag size did not change. The pricing enables our organizers to get more dollars for their fundraising event. Additionally, we did redesigned the bag to be brighter and more joyous. Each bag contains approximately 5 cups of our delicious popcorn. Obviously it depends on the flavor of popcorn as they differ depending on the ingredients, which has them weigh differently. Because of our delicious flavors and ease to raise funds, we have many schools, organizations, and clubs who have successful fundraising events. Hope you have a joyous day.Review fromTrayce M
Date: 04/05/2024
1 starTrayce M
Date: 04/05/2024
Not worth it! Easy to set up but they take 50 percent of your friends and families donations and sales for no popcorn or little bags that are really not that good. Its just dressed up to be gourmet. I now see why only a few of our group even bothered to do it. Never again. There are too many other ways to raise funds and the money goes where it is supposed to. Sad really, they should be ashamed.Double Good, LP
Date: 04/10/2024
Hi ******! Thank you for reaching out regarding Double Good. I could not find a recent order under your name or your email address provided. Perhaps someone else in your household ordered or under a different email address. In any case, I wanted to address your comment. The quality of our popcorn is something we do not take lightly, which is why teams, non-profits, and schools of all kinds have had tremendous success selling our popcorn.We maintain our premium quality by making our popcorn to order using the finest ingredients and seeds grown on a family farm in *******. Our popcorn is made to order and shipped within 48 hours of being made, so it does not sit on shelves for days, weeks or months, which is how we ensure that you receive the freshest flavor with that perfect crunch. Each bag contains approximately 5 cups of popcorn. I hope you were part of a successful fundraiser!Review fromMary G
Date: 04/04/2024
5 starsMary G
Date: 04/04/2024
I received popcorn and charged for the popcorn I did not order and knew nothing about the fundraiser. The popcorn was pricey for what was received.Double Good, LP
Date: 08/19/2024
Hi Mary - Thank you for reaching out to us. I see our customer support agent helped you out in March. She was able to response to your unknown charge. I hope you found that interaction helpful and were able to get this resolved. WE appreciate you reaching out to usReview fromEmily M
Date: 03/30/2024
1 starEmily M
Date: 03/30/2024
I bought this popcorn to support my student's team, but I cannot believe the poor quality and tiny quantity. I paid $40 for three snack size bags of popcorn that was nothing special. One bag was stale and none of them could be called gourmet. An absolute scam.Double Good, LP
Date: 04/02/2024
Hi *****!Thank you for your feedback on our product. I am sorry we did not meet your expectations. We pop our popcorn within 48 hour prior to shipping. Each bag contains approximately 5 cups of popcorn. However, sometimes during transit, the popcorn is exposed to different conditions. I will send you a fresh order of some of our fan favorites so you can experience our popcorn as intended. Thank you for supporting *****'s pop-up store. He did great in his fundraising, exceeding his goal. This is thanks to you and his supporters. Have a great day.Review fromCindy T
Date: 03/14/2024
2 starsCindy T
Date: 03/14/2024
I paid $31 for 1 bag that is 2.55 oz and 1 bag for 6.12 oz. I do not need a response from the company. I want the public to know what they will be getting.Double Good, LP
Date: 04/01/2024
***** -Thank you for your feedback on Double Good. Our bags hold approximately 5 cups of popcorn. However, as you know, each flavor of popcorn weighs differently as some popcorn is enrobed in caramel and other popcorn has only salt and pepper. I see you ordered ******* Diem and ****** That Could. Both delicious. I will process a replacement order for you. I will include our newest flavor - Home on the Ranch. Feel free to enjoy them yourself or share with friends.Review fromDorothy R
Date: 03/04/2024
1 starDorothy R
Date: 03/04/2024
I want to alert consumers about this school fundraising company that makes wonderful claims about their small batches of flavorful popcorn and how 50% of the fundraiser goes back to the schools.Buyer beware! The company intentionally does not list the amount of popcorn per bag on their website which is misleading as well as false advertisement.I, as well as others, have placed their order, unknowingly duped into thinking one would receive 3 large bags for $31.What I received were 3 small bags containing 2.3 ozs. each which roughly amounts to $4 an oz. which is highway robbery! Why schools do business with this type of company is beyond me. They claim 50% of the fundraiser goes to the school, but the company is making a killing at the consumers expense!To top it off, I was charging an additional $7 for shipping. Shipping should be factored into the high cost of popcorn, as they are only shipping a box that weighs-less than 7 ounces!Double good popcorn is not worth the price and I for one will never order from this company again.Double Good, LP
Date: 03/13/2024
HI ******* - Thanks for your feedback on your recent order. Please accept our apologies for not meeting your expectations. The quality of our popcorn is something we do not take lightly, which is why teams, non-profits, and schools of all kinds have had tremendous success selling our popcorn.Each bag contains approximately 5 cups of popcorn. Obviously the weight of the product varies depending on the flavor you order. We maintain our premium quality by making our popcorn to order using the finest ingredients and seeds grown on a family farm in *******. Our popcorn is made to order and shipped within 48 hours of being made, so it does not sit on shelves for days, weeks or months, which is how we ensure that you receive the freshest flavor with that perfect crunch.We always want to make it right when a customer does not have the ultra-premium experience they expected. I would like to send you a complimentary order. I can resend you one of your previous orders, or I can send you a variety of our most popular flavors to try. Please reach out to us at help.doublegood.com and reference this BBB Review. We look forward to hearing from you.
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