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Business Profile

Bank

BMO Bank N.A.
BBB accredited business seal
BBB Accredited BusinessA+Rated by BBB

Reviews

This profile includes reviews for BMO Bank N.A.'s headquarters and its corporate-owned locations. To view all corporate locations, see

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BMO Bank N.A. has 969 locations, listed below.

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    Customer Review Ratings

    1.03

    Average of 437 Customer Reviews

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    Review Details

    • Buddy M

      Date: 04/11/2025

      I have the same complaint as others .. they closed my credit card account with no warning..... Is this because it's a ************** I called and everyone is just playing dumb..... nice .. I'm glad I don't like ************* ..lol

    • David E

      Date: 04/11/2025

      I opened my account on March 7, 2025 and every check I deposited was subjected to an overly long hold. I was told that this was their usual practice for the first month. In April, I deposited a number of checks at 1 time (I'm an independent contractor and receive the vast majority at the beginning of the month) These check were placed on a ***** business day hold. I went to the branch the following day and showed hard copies and explained the origin of each check. *** then made my account credit only meaning I have no access to those funds. I also get a yearly annuity payment sent by a major insurance company by direct deposit that is also frozen and inaccessible. I am still access money. 

    • Claudeya W

      Date: 04/09/2025

      I had a credit card. I was an original customer of **********************. *** acquired this bank. I found out that *** didn't pay a bill I had on this account. I contacted *** and was told that my contract stated that they could close my account at any time. that I would get a letter in the mail explaining for which I did not. The part that I find confusing is I was never late with any payment. In fact I usually paid them any where from $100.-$300./month extra. this didn't mean I didn't have a balance left over. I felt like this might have been a retaliation do to the tariffs implemented against Canada. Because it happened right the next day. All I can say is shame on them.

    • Tammie J S

      Date: 04/08/2025

      Had this credit card for 15 years. Credit rating is excellent, never late with payments, always paid card in full month to month. Went to order on ****** last week and get a reply from ****** that card was denied. Called *** an they couldn't tell me why only that when I took card out I signed a paper giving them the right to cancel at any time. Guess they want customers who carry a **** balance month to month!!

    • Rustin P

      Date: 04/08/2025

      Y'all **** d*** Shouldn't have to wait 2 weeks to get my payroll check that I needed 5 days ago. Said I gotta wait another week. That some BS. Gonna be transferring to a new bank as soon as I get my money.

    • cadeau j

      Date: 04/07/2025

      One of the worst banks I have ever had the displeasure of working with. Requested financial statements on a loan to pay it off, took two weeks and people constantly transferring me to other departments. Do not work with this bank!

    • Craig M

      Date: 04/05/2025

      ******** is the worst bank I've ever dealt with. They gave me a $12,000 credit line on my credit card. After only 10 days of use - they abruptly cancelled my account without notice. I found out, as I was embarrassed by trying to pay for my cleaners bill, ($8.00). I called and spoke with a supervisor - they wouldn't even give me a reason. I have excellent credit, never late on any bills. I even paid them $500 payment which wasn't due for another 10 days. That was more than 10 times their minimum payment. If I could give them a rating of ******** I would. They give A+ TV commercials - don't believe them. They are not trustworthy.    

    • Kim F

      Date: 04/04/2025

      Regarding *** cash back credit card. I was recently denied service after 5 years of outstanding service with them (initially Bank of the West which is now BMO). Since *** took over they will no longer allow me to transfer my rewards money into my personal bank account. In order to do this I would have to open an account with them. However when I recently was asked by *** to fill out a survey for them and indicated my dissatisfaction with this they declined my card without notifying me before they did this. I was shocked they could do this! I was told they can for no reason at all and that I'd be getting a letter in the mail about this. How rude and unprofessional. I use this card for purchasing gas all the time so I was very embarrassed when my card was not working and had to call in to find out why!  

    • Rocky T

      Date: 04/03/2025

      Jerks! I have an 826 credit score, never missed a payment in 26 years, and pay in full every month. They closed my credit card account for no freaking explanation. I'll be getting a letter I guess. Thanks *** for the total disruption of my life. 

    • Kent C

      Date: 04/02/2025

      I had an $18,000 credit line through a credit card. I paid it off every month until it was 0. Today, they canceled my credit card because of the *** embargo on Canada. SHAME ON YOU !

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