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Business Profile

Bank

The Federal Savings Bank

Headquarters

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BBB Accredited BusinessA+Rated by BBB

Reviews

This profile includes reviews for The Federal Savings Bank's headquarters and its corporate-owned locations. To view all corporate locations, see

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The Federal Savings Bank has 27 locations, listed below.

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    Customer Review Ratings

    4.35

    Average of 242 Customer Reviews

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    Review Details

    • Esme T

      Date: 03/05/2024

      ******************* was exceptional from start to finish. Great communication and follow up. Great listener! Hes very understanding, compassionate, and patient. Devoted to helping his clients. I highly recommend him! You will not go wrong!

    • Corrie C

      Date: 03/03/2024

      ***************************** was exceptional in his knowledge and expertise. He was friendly and very professional! He is definitely an A+++ employee!! He answered all my questions (and there were many) in a timely fashion. He made this a positive experience from start to finish! Thank you, ****!! Kudos to *****************************-I highly recommend him!!

    • Laura B

      Date: 02/29/2024

      ******************* was so great to work with. He took the time to get to know my financial situation and he actually cared. He made this refi a pleasant experience and he is much appreciated!

    • James E

      Date: 02/15/2024

      Everything was great working with this company from start to finish. I have no complaints and I will definitely work with them again in the near future.

    • SAMUEL B

      Date: 02/01/2024

      The entire loan process was expertly directed and managed beginning with a starting phone call from my loan processor through funding today. My gaping employment gaps were especially challenging and worrisome for me but I sensed that ******************** believed in me and encouraged my application being ultimately approved by Underwriting. With only two brick and mortar phy The entire loan process was expertly directed and managed beginning with a starting phone call from ******************** through funding today. My gaping employment gaps were especially challenging and worrisome for me but I sensed that my processor ultimately approved by Underwriting. With only two brick and mortar physical branch locations, this Bank is undoubtably far more operationally efficient than other well known competitors.I look forward to making every payment on time and in full. al branch locations, this Bank is undoubtably far more operationally efficient than other well known competitors.I look forward to making every payment on time and in full.

    • Carol P

      Date: 01/27/2024

      Overall, it was a great experience working with the federal savings bank. We were satisfied with the outcome of our transaction and were able to start getting our forever home built. ***** to ********************* for working with us. I would definitely recommend them to my family and friends.Thanks for taking care of us!!****************'s

    • Chad R

      Date: 01/24/2024

      Smooth from start to finish. Always answered any questions and explained everything. A great bank to deal with.

    • William M

      Date: 01/02/2024

      Great customer service. A pleasure from start to finish. ***************

    • Marjory D

      Date: 12/23/2023

      Excellent transaction from start to finish. **************** was perfect, everything was done in a timely manner, and everything was explained perfectly. Thank you for such a seemless refinance!

    • Jacob M

      Date: 12/20/2023

      ****** and his team did an absolutely amazing job! I really appreciate he and his team working with us through the process!

    The Federal Savings Bank is BBB Accredited.

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