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Business Profile

Ecommerce

Groupon, Inc.

Headquarters

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Ecommerce.

Reviews

This profile includes reviews for Groupon, Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Groupon, Inc. has 8 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    • Groupon, Inc.

      600 W Chicago Ave Ste 400 Chicago, IL 60654-2067

    • Groupon, Inc.

      600 W Chicago Ave Ste 400 Chicago, IL 60654-2801

    • Groupon, Inc.

      600 W Chicago Ave Ste 620 Chicago, IL 60654-2822

    • Groupon, Inc.

      Ave. Ponce De Leon #653 Suite 3-B San Juan, PR 00908

    • Ideel

      620 8th Ave 45th Floor New York, NY 10018-1741

    Customer Review Ratings

    1.05

    Average of 574 Customer Reviews

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    Review Details

    • Janet M

      Date: 05/16/2025

      Dont buy groupon bad CS asked on website to update password now cannot find any of purchases new expired & unused, no phone number& texts keep saying their working on it & to go to my stuff says I have none!!!! I want bucks fir all unused groupons they give a runaway for weeks now, & online chat is a joke texted is the same

    • Anastasia M

      Date: 05/14/2025

      TOTAL SCAM!! They partner with vendors who never answer the phone to schedule appointments, then they tell you they can't refund because the vendor is taking appointments while ignoring that you have said several times they are NOT calling you back for the appointment. They then wait out the time until it expires and claim of can't give you a refund now because it is expired. Total scam and I see I am not the only one!

    • Robert B

      Date: 05/08/2025

      Bought tickets to a show that was not being offered by the actual vendor. Groupon refused to refund the original purchase and instead offered me Groupon bucks to but something else on their website. I contacted my credit card company who refunded the money. I will not use this company ever again. Scam central.

    • Farrah Z

      Date: 05/07/2025

      I purchased a perfume with this "company " which shows up as delivery, I check on the tracking number and shows up as delivery, I went to the mail box and guess what? It was empty, I never received the package, now the company don't wanna respond or take any responsibility about it, this is a serious scamming trick!

    • Mete V

      Date: 05/06/2025

      I bought a Groupon valued at $60, I paid $26.99 for it. After few weeks it turned into a $10 Groupon on the app. They lost my Groupon. I contacted customer service. I don't think they understand what happened or how it happened. Likely a bug in their software. They have not yet refunded my money. They clearly see I paid $26.99 and they clearly see the value now shows $10. I have attached screenshot of what I bought when it was $60 with the $26.99 price tag on it. They still don't refund. What a joke.

    • Tshering P

      Date: 05/06/2025

      Horrible! And they find ways to scam people. Absolutely ridiculous

    • Kevin M

      Date: 05/05/2025

      Made an incorrect purchase and then immediately reached out to Groupon to cancel as it still showed pending. Groupon stated it wouldnt cancel my order and only offered a voucher, which is not a refund. When I called for my issue to be escalated, I was offered an email back in 24 hrs. **************** that does not look out for its customers.

    • Cassidy E

      Date: 05/05/2025

      I purchased an offer, checked the florist website and noticed the product was $20+ cheaper when not using the Groupon link. I went and attempted to refund my purchase after I noticed, the app only offered me a credit and now it won't allow me to use the credit for any other offers stating "Select a new payment method, could not verify payment" when my credits are more than enough to pay for the new offer I was going to purchase to use up my credits.Customer service advised to use another payment option instead of redeeming my credits. So I paid them $60 for absolutely nothing. Literally just a scam site now.

    • Elaine S

      Date: 05/01/2025

      I have been trying to reach customer support via the information given for the last 4 days and all it says is that they are extremely busy, It won't allow my complaint to go through for a refund. I had issues with a product, the vendor did try to correct the issue but was unsuccessful so they refunded my money paid to them but couldn't refund the groupon amount. I have no way of contacting them but to continue to click the link over and over and over and over... This is so FRUSTRATING that you can not reach a customer support person. I even tried email and it says 24 hour response but it's been 72 hours and NOTHING!!!!

    • Kay P

      Date: 04/30/2025

      This is a scam. They redeeen groupon and stop repsodninng back and when the coupon expires, thats it . Dont spend a ***** at this business . They should be banned. Ill filing a police complaint

    Groupon, Inc. is NOT a BBB Accredited Business.

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