Reviews

This profile includes reviews for Harley-Davidson Financial Services, Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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Harley-Davidson Financial Services, Inc. has 15 locations, listed below.

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  Harley-Davidson Financial Services, Inc.

  222 W Adams St Ste 3100 Chicago, IL 60606-5216

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  Harley-Davidson Financial Services, Inc.

  201 Garfield Dr Henderson, NV 89074-1028

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  Harley-Davidson Credit Corp.

  PO Box 21829 Carson City, NV 89721-1829

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  Harley-Davidson Credit Corp.

  3850 Arrowhead Dr Carson City, NV 89706-2016

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  Harley-Davidson Credit Corp.

  3800 Arrowhead Dr Carson City, NV 89706

Review Details

• Review fromsteve C

  Date: 08/17/2023

  1 star
  they have and continue to robocall, threaten, and call me at all hours of the day and night. Call my landlord and had an agent physically threaten my landlord. They also are charging me crazy fees, and fines. Good luck getting anything in writing I have requested statements and for communication from them to be in writing and they refuse to do so. i regret ever doing business with Harley.

• Review fromMelissa B

  Date: 06/24/2023

  1 star
  Incompetence from financing department Wasn't notified of situation. Communication between HD and me was not given. I heard of the situation from another source and should have been notified by HD. I did not receive notification of Harley Davidson intentions of my property. That's not a good way to do business. I hope one day they will learn how to be better with customer service.

• Review fromKevin M

  Date: 06/22/2023

  1 star
  My opinion on Harley Davidson ****** is for such a big corporation is they are still in the 18th century.I paid my bike off through my banking institution on a Monday and on a Thursday at the *** office it still shows a lien on the bike.I called Harley Davidson financial and they told me my bike is definitely paid off.I asked if they would send me a confirmation letter by email to show proof the bike was paid for as I have sold the bike.They tell me they can mail it to me which may take up to 10 days meanwhile the purchaser of the bike wants to pick it up..I have bought 4 new Harleys in my lifetime and was going to order another CVO. No No No Hello Indian here I come.Harley just lost a sale because of an email they cant send. Im not even going to give them a star.Sorry cant leave review without leaving a star I give 1

• Review fromJohn D

  Date: 06/19/2023

  1 star
  Worst customer service ever Ive dealt with ******************** for years and this is my last straw with them

• Review fromAnthony R

  Date: 05/27/2023

  1 star
  Well, I guess I was never intended to really get my trade-in money like you all said I would. When I purchased the bike, I was told I would have it by Monday or Tuesday, now it's Saturday and still nothing. What a great way to have a Memorial Day weekend with no cash and myself being a 100% disabled veteran. I guess I won't be sending anymore of my friends there to buy bikes like I did the day after I bought my bike and my friends bought 2 bikes the next day. What a bad way to start a grand opening by screwing your customers over. I'm sending a copy of this message to corporate as well. Thanks for nothing!

• Review fromFredrick W

  Date: 05/07/2023

  1 star
  Horrible do not get involved with HDFS unless you have no other options. Payment due on a Friday and they start with the calls on Sunday because it is not paid. There is a 10 day grace ****** with no late fee. I also just looked at my past two statements 100% of my payments went to interest. No they were not late! How is Harley calculating interest?

• Review fromThomas F

  Date: 05/01/2023

  1 star
  *** tried to pay off my bike maybe 3 Times now. And they keep telling me theres a charge back for un-known errors. So Ive had to pay 3-4 months of their insane ********************** fees. Worse Lender Ive had the displeasure of working with

• Review fromJames H

  Date: 04/26/2023

  1 star
  Bought a bike. Offered to pay cash. Salesman said it'd be easier if I financed it. Probably got a kickback.First ride - bike starts spewing oil all over itself AND me. It goes back to the shop.First payment notice comes, so I scheduled a payment online for the first of the coming month - 2 weeks after I got the payment reminder.I get a call 3 days later - my payment is past due. I tell them I scheduled it. They say "oh, you're right. Sorry - that's our error."I get a call 4 days later - my payment is past due. I tell them about the scheduled payment & the first call. B**** on the line says "why aren't you paying it now?" I say "because its not due yet." She says "can you not afford this bike?!?!?"OMFG . . . I'mma slap someone. Don't EVER use this company.

• Review fromsuzette K

  Date: 04/19/2023

  1 star
  Eaglemark Savings Bank . We had gotten a loan throught Harley Davidson, Run the ******** if they want to finance you through this Bank. We sent 2 checks for a payoff and they didnt respond or push the checks through. still fighting them everyday. its been 2 weeks. Not sure it was the Bank in Tx or the one in *******. either way they suck!!

• Review fromJennifer D

  Date: 04/08/2023

  3 stars
  In 2018 my Dad **** died. I had 25k an inheritance and put it down on a Harley tri glide ultra. 3 years, and all payments on time, I've had the hardest 2yrs of my life. My husband of 17yrs left me, promising to pay the mortgage 'til ****** was 18. Less than a yr later he forced us to move by selling our home. Now my $841 disability check was all we had to live on. But, child support would start soon I thought. We had food stamps and ********* things have been tough, seems no end in site, living in hotels 5 months, maxing out the cc's. Getting a few $ from the house, my car paid off, HDFS had me in low payments. At 11%, the interest was high, then our car was stolen, recovered, then hit and totaled. ***********. My ex hasn't made 1 child support payment. Recently, I practically begged him to get our son some clothes. He sent him 10 bucks. I had 2.5k saved to get us a place initially, right after the house was sold. My stash, A very trusted family member was given it to put down on a rental we found. Once again we had COVID. He stole the money. Also I had a nasty fall requiring 50 plus stitches, and a triple surgical procedure. It put me down for months. We got stuck in the hotel, never being able to save, I always found a way to pay the room. Somehow I got enough for a tiny apartment. COVID got us again, in Oct., and being so sick, I couldn't deposit my disability check. With late charges it all snowballed and I was 3mos behind on everything (and my Harley). Since then, always in touch with HDFS. Never 1 time did I hide my trike. More happened, alot more, yet I keep fighting, I cleaned a kitchen for a lb of hamburger and 2 Pepsis. I hustled here and there, always calling HDFS updating them. Getting rent and bills caught up, I even managed 2 bike payments plus. Almost lost our place, Then, we had the money. We needed 2 more weeks to present it to the judge to release funds and we had proof of all. HDFS refused to give me any type of an extension. We r crushed