Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Mortgage Banker

Rate

Headquarters

Reviews

This profile includes reviews for Rate's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Rate has 83 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Customer Review Ratings

    3.63/5 stars

    Average of 107 Customer Reviews

    Want to share your experience?

    Leave a Review

    Review Details

    • Review fromJesus B

      Date: 10/25/2022

      4 stars
      The staff at Gaurenteed rate were all amazing and helped the process go by so smooth. Definitely felt comfortable at all times during the process. Looking forward to doing business with them again.
    • Review fromcoryell b

      Date: 10/19/2022

      5 stars
      *************************** and ******************* were my Guaranteed Rate mortgage lenders. As a first-time home buyer, I can't express enough how thankful I am to have ***** and *** as my point of contact for all mortgage questions and concerns. They were quick to reply and provided me to numerous mortgage options. Buying a home is stressful and overwhelming by itself, but it is relieving to have helpful and personable lenders guiding me through the process. I highly recommend Guaranteed Rate, specifically *** and ***** to home buyers and especially first-time homeowners!
    • Review fromNoreen D

      Date: 10/18/2022

      5 stars
      ************************* worked hard and he did his best to get our loan approved. After rejected our loan from other lender, I was so frustrated and almost losing hope. But when ****** took over and reviewed our loan applications and supporting documents, he assured me that our loan will be approved and we will get our dream house. He is very positive and confident person which is made me comfortable during this difficult experience. We only have 12 days left before closing of escrow when ****** took over so he work quickly in our application. Even weekend and nights, he calls me and ask additional documents to complete the process of our application in order to submit to underwriter. He is very professional and very knowledgeable in area of expertise. If I have a questions, he always answers my phone calls and immediately answered all my questions. We are so grateful to God he gave us the best and honest mortgage broker. Our loan got approved on time and me and my children bought our dream house.
    • Review fromShneur S

      Date: 10/13/2022

      5 stars
      Amazing! Super fast I mean less then 20 days from 1st phone call fast, and easy. also got me great rates
    • Review fromIsaac M.

      Date: 10/12/2022

      5 stars
      Working with Guaranteed Rate was simple and easy; they help make the process smooth with being thorough with their funding and underwriting. My loan officer ***************************** was a true gem too.Sincerely, ***********************
    • Review fromDennis F

      Date: 10/08/2022

      5 stars
      For a first time homebuyer not using a realtor, the team at Guaranteed Rate, Inc. was incredible! They walked me through each step and provided me guidance even outside of business hours.
    • Review fromDoug B

      Date: 09/29/2022

      5 stars
      Highly recommend Guaranteed Rate amazing customer service and support anyone looking to find a mortgage should definitely check them out
    • Review fromAl G

      Date: 09/28/2022

      5 stars
      *************************** and his team made it happen for us. While our situation presented a challenge to the team, they pulled through and made it happen. We closed two loans at the same time. it was an experience, but they fulfilled it by the committed date. YAY and thanks.
    • Review fromErin F

      Date: 09/26/2022

      5 stars
      Guaranteed Rate staff was great to work with and very communicative. ***** and her team walked me through the mortgage process every step of the way. Will definitely work with them again.
    • Review fromErik T

      Date: 09/23/2022

      5 stars
      Guaranteed Rate was so easy to work with and the staff was great. They walked me through the mortgage process every step of the way. And closing was so easy. Will definitely work with them again.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.