Reviews

This profile includes reviews for LKQ Corp's headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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LKQ Corp has 208 locations, listed below.

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  LKQ Corp

  500 W Madison St Ste 2800 Chicago, IL 60661-2506

  
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  LKQ Corp

  904 S Interstate Highway 45 Rd Hutchins, TX 75141-4195

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  Keystone Automotive Operations

  1435 Triplett Boulevard Akron, OH 44306

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  LKQ Corp

  5001 Dr Martin Luther King Blvd Fort Myers, FL 33905-3705

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  LKQ Corp

  PO Box 97 York Haven, PA 17370-0097

Review Details

• Review fromKt D

  Date: 08/06/2024

  1 star
  I have never been treated so rudely by any business anywhere. They were the one with the mistake and they proceed to hang up on me and act so rude! I am in customer ********************** and have never even thought about talking to people like this, like what are your company values, wow, I'm just shocked.

• Review fromJohn G

  Date: 08/05/2024

  1 star
  Their products are garbage and the warranty is worse. I purchased an engine because the warranty and regret that decision. I had a certified mechanic do the install so the work met the agreement and the company couldn't blame the install, but they eventually did. The first engine was machined improperly and I ended up with metal shavings tearing up the oil pump. They processed that claim and sent me another engine, but they didn't put the snap ring on a wrist pin and it sent a rod through the engine block. My mechanic took pictures and confirmed it, but *** said it was Hydro-lock condition after they "inspected it". They lost the engine for 3 months before it could be inspected and never asked my mechanic for his diagnostic. I was done after 2 engines and got a refund. They retaliated by denying all my warranty claims. I spent 10K on this adventure and they reimbursed me 1200$. I still don't have an engine and they recommended that I go back to the store for compensation because they care about "Customer **********************". They actually said that. I will be going to my military JAG office over this. This company is a Scam and should be prosecuted.

• Review fromStephen M

  Date: 08/04/2024

  1 star
  Quick rundown of why you should spend your money elsewhere. Granted I'm not going to tell you by letter of law that the manager **** was wrong, but hear me out and then you decide where to spend your money. This is really an example , and ******* Imagine a hot sunny 97 degree Nashville humid day, by the time I got to the check out counter I could barely see straight, let alone think of much but paying and getting some water. In my rush to leave I grabbed the wrong colored fender of the 2 I had to compare. Simple mistake? Just swap for the exact same fender, different color. I do understand now their add on warranty, and the practice of selling as is parts. But Coooome On ***** I didn't even leave the premises, nope. Manager ************ wouldn't even do a simple swap for color on a less than 10 minute old purchase. I call that first class customer **********************, and going above and beyond. I get it ****, I really do, been in your shoes more than once on "corporate policy", enough to know that $100 you made by making me purchase a second fender is going to cost you far more in the long run. Enjoy.Won't ever say I didn't accidently grab the wrong colored one, but **** today made a decision , so my decision and I hope now yours will be to take your business elsewhere, there are plenty of other local options to chose from. These aren't the kind of people I want to do business with

• Review fromDARYL S

  Date: 07/19/2024

  1 star
  Today 7/19 after paying $3.00 for admittance to wrecking yard I picked up a space saver spare assy from a car carried it back to front for checkout. Expecting a price of $19.59 + $1.47 sales tax = $21.06 total, declining the optional 90-day Guarantee Fee of $5.88 as stated on LKQ's website, I was surprised & disappointed when cashier #**** demanded $29.29 total. The cashier refused to deduct the optional guarantee fee as I requested & also failed to disclose a $1.78 Environmental Fee. I feel this is a form of deceptive "bait & switch" sales that is practiced routinely by this business that I was overcharged $6.32($5.88+tax) increasing the price paid by 30%!

• Review fromned r

  Date: 07/03/2024

  1 star
  Do not purchase parts here, they destroy good parts in the removal process, and they ship and sell junk parts that have no value. If you complain they retaliate by sending junk for future orders. I have learned my ******* do not buy anything here.

• Review fromAriel U

  Date: 06/27/2024

  1 star
  Sold me 2 defective alternators they do not inspect parts like the website says they just rip them out and ship them off so not buy from these people

• Review fromTim B

  Date: 06/11/2024

  1 star
  Terrible Terrible tell you wrong parts are compatible force you to buy warranty it's like they get commission on up selling you a warranty that they don't follow they own return policy

• Review fromTim B

  Date: 06/11/2024

  1 star
  Terrible place now with a new staff I bought a window that they said was compatible to find out it was not compatible 2 days later I took it back and was told I would've had to pay more to return it at the beginning terrible business I've taking things back in the past if it didn't work

• Review fromJessica R

  Date: 05/31/2024

  1 star
  Their website has misleading information for customers, and you will get wrong **********************, and then end up paying fees for sending the parts back. If I could give it zero stars I would!

• Review fromKevin C

  Date: 05/30/2024

  1 star
  First and foremost there warranty is absolute garbage they only pay 50$ a labor hour when labor hours in my area are 135$ an hour. Secondly their customer ********************** is terrible. This company does not stand behind there products in any way. I had an issue with a motor I bought lost compression in a cylinder took it to a **** dealership to have it diagnosed after agreeing the motor was no good they sent a new engine. Repairs were made and now they are trying to get out of paying there pathetic 50$ an hour by saying there is nothing wrong with the motor that they checked they flat out called me a liar. I will not do business with this company ever again buyer beware