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Business Profile

Pharmacy

Walgreens

Headquarters

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BBB Accredited BusinessA-Rated by BBB

Reviews

This profile includes reviews for Walgreens's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Walgreens has 1796 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    • Walgreens

      200 Wilmot Rd # 2002 Deerfield, IL 60015-4620

      BBB accredited business seal

    • Walgreens

      Bells Ferry Road Marietta, GA 30166

    • Walgreens

      P.O. Box 4024 Danville, IL 61834-4024

    • Duane Reade

      440 Ninth Avenue New York, NY 10001

    • Walgreens

      3822 Paxton Avenue Cincinnati, OH 45209

    Customer Review Ratings

    1.2

    Average of 794 Customer Reviews

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    Review Details

    • Jennifer R

      Date: 06/17/2025

      I wish that I could give the Walgreens Pharmacy a minus 1 review due to the blatant mismanagement of their online prescription "service". I was emailed that two prescriptions would be ready for retrieval on Monday, June 15th at 12:30 pm and arrived (not 24 hours later), 11:10 on Tuesday, June 16th to obtain my medications. I was told by a pharmacy employee that my prescriptions were restocked because I did not pick them up on time. The young lady told me that I would need to wait an hour to get my prescriptions and when I expressed my frustrations about the waste of my time, she replied for me to "have a nice day", which I found patronizing and insulting (what brainiac advised for the staff to say such a ridiculous comment to a frustrated customer). I am going to shop around and change my pharmacy but I write this so that it is on record as a cautionary tale to other customers about the incompetent management and staff at said pharmacy because this has happened to other customers that I know.

    • Susan R

      Date: 06/16/2025

      Waiting for days for refills. Called in on June 12 2025 in the morning to pharmacy at *******************************************************,and system said would be ready June 15, which is already bad service; insurance would have paid June 12. Called system June 16 (today) and Automated system said both refills ready. Went to pharmacy, waited in line, only to be told they weren't filled and to come back! Finally got them later, but date on bottle says June 12 2025 even though they were not filled until today June 16 2025. Seems deceptive. Chronically poor service and getting worse. Almost impossible to reach a live person on phone. Waited on hold once for entire hour!!

    • Petal B

      Date: 06/16/2025

      These poor reviews speak the ultimate truth,the pharmacist seemed utterly lost and the pharmacy tech are none the better. Be careful with these people especially if you are transferring from Rite aid, they will be so quick to say "WE DIDN'T RECEIVE ANY MEDICATION REQUEST" when it overflowing in their queues that HAVE NOT been reviewed. I waited a total of 70 minutes for 1 prescription.

    • Jamaul K

      Date: 06/15/2025

      The pharmacy tech was in a full bonnet, popping gum. When I asked about them having the antibiotic, she mentioned nope, we dont have it; you can check back tomorrow. With the pharmacy being out, she should be contacting me. Very unprofessional in view and demeanor.

    • Lynn A.

      Date: 06/14/2025

      If I could add one star I would. This is the absolute worst pharmacy I have ever encountered. It is taking me three days to fill a prescription. Ive encountered several issues first I was told that there was a problem with the insurance then I was told there was a problem with the doctor. My physician went in on his day off to electronically send over chart notes to get my prescription filled. Once this took place I stopped by 6.5 hours later and it still wasnt filled. It is now going to be taking 8.5 hours. I am being told that it will be ready by then. The pharmacist complained to me that the store was overwhelmed because a neighboring pharmacy had closed. Mind you, the neighboring Pharmacy did three times the volume of this Walgreens without as many staff members. I will never return to this woefully disorganized pharmacy again. I would urge others to stay as far away as possible.

    • Justin M

      Date: 06/12/2025

      I wish I could give zero stars. Walgreens is the most mismanaged store I have ever dealt with. Let me start I am someone who is dying. I rely on pharmacy to get the drugs I need to stay alive with what little time I have left. I go there today to not even get a drug only diabetic test strips. As I can barely walk and live in severe pain due to taking ****** vaccine and it has ruined my heart and caused my legs to have blood clots throughout. Causing my body to swell uncontrollably with fluid. Today I needed test strips so I go to the drive thru. They inform me that they cannot charge my insurance without me coming inside. I can barely walk. I asked for someone to come outside. They inform me they don't have a way to do this. What if I am in a wheelchair which I was for 2 yrs. How do they dispense them then. As usual no one in the store will sign the stupid kiosk but I ask them what if I send my friend or family member to pick them up?? He says then they sign the kiosk. So I said sign it. The Pharmacist informed me it's not the same. I said I'm here I'm telling you go ahead and sign it. He wouldn't so in order to get them I had to hobble inside. This is sickening. F****** test strips. In this day & age why not have a tablet. I'm sure Walgreens can afford it. This is only today's problem. 2 months back I order up *********. It was raining and cold outside the tech informs me I must come inside she can't figure out how to stack the meds on top each other and send them through the secondary container. I tell her ok send it one script at a time she tells me no she can't do this all the while me telling them I can't walk and not suppose to be around germs and other sick people due to having weak immune system. It doesn't stop here. So last month my doctor calls in my meds they do not have them in stock so I call another store and they have it but tell me they won't allow me to send script to that store and pick it up there. Even though they say it could take 7 days

    • Ronald R

      Date: 06/07/2025

      They Cancelled most of my order then overcharged me for the existing order and sent from different locations and said i had to contact each location to get my money back ridiculous

    • Brian H

      Date: 06/04/2025

      THIS IS THE WORST WALGREENS AND STAFF EVER!ID RATHER DIE THAN TO DEAL WITH THERE BS ON A REGULAR BASIS, SLOW, RUDE, AND IGNORANT STAFF AND THE MANAGER ****** A REAL PIECE OF WORK!!!I SHOULDN'T HAVE TO DRIVE TO A DIFFERENT LOCATION JUST CAUSE THEY DECIDE TO HIRE GHETTO TRASH!!

    • Virginia H

      Date: 06/02/2025

      I have been trying to get my money back of 44.37$. For almost a month. I ordered some products on may 3 and walgreens took out 44.37$ on may 6. They told me they never got my order but took money out of my bank. Now they won't give my money back. I have talked to 4 people now and all they do is lie to me. All I want is my money returned to me and quit ignoring me and lying to me. Shame on you walgreens and associates. No stars for you.i have been doing business with you for years

    • Amy S

      Date: 06/01/2025

      ****** that works at the Walgreens in northeast md continues to find reasons to stalk my home. He drives past screaming profanity and so I confronted the pu***. For lack of better words. Now he has started walking past my home carrying gallon tea jugs, flexing. I have home security cameras and protection because of the mf. He has caused nothing but trouble and bc someone of my distant family that married my uncle worked at pharmacy, they all love drama and creating it. Dont go looking for trouble because you found it.

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