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Business Profile

Major Appliance Dealers

Abt Electronics & Appliances

Reviews

Customer Review Ratings

4.38/5 stars

Average of 147 Customer Reviews

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Review Details

  • Review fromglenn s

    Date: 10/30/2024

    5 stars

    glenn s

    Date: 10/30/2024

    Service men were great. Came on time and did outstanding work.

    Abt Electronics & Appliances

    Date: 10/31/2024

    Thanks *****, we appreciate your business.
  • Review fromBrian B

    Date: 10/30/2024

    5 stars

    Brian B

    Date: 10/30/2024

    Delivery was right on time, the staff was friendly, and they got right to work and got it done... thank you. 

    Abt Electronics & Appliances

    Date: 10/31/2024

    Thanks for your nice review. I will pass this along to the delivery team.
  • Review fromCarol S

    Date: 10/30/2024

    5 stars

    Carol S

    Date: 10/30/2024

    I was notified about the time arrival, and the truck pulled up right on time. The main installation man was knowledgeable and efficient. After installing the dishwasher, he gave me a tour through the settings, loading process, Home Connect info. I am so impressed with the whole experience from purchase through installation.

    Abt Electronics & Appliances

    Date: 10/31/2024

    Thanks *****. Glad everything went so well.
  • Review fromFran W

    Date: 10/30/2024

    5 stars

    Fran W

    Date: 10/30/2024

    ***, our salesperson was very professional and kind. ****** and ********, our installers were skilled and very professional. Great service! Thank you!

    Abt Electronics & Appliances

    Date: 10/31/2024

    **** - Thanks for the kind words. I will pass this along to ***, ****** and ********.
  • Review fromBonnie V

    Date: 10/29/2024

    5 stars

    Bonnie V

    Date: 10/29/2024

    Always fantastic service. ABT just never ever disappoints! Wouldn't go anywhere else for appliances or TVS they are the best! 

    Abt Electronics & Appliances

    Date: 10/30/2024

    Thanks ******, we appreciate your business.
  • Review fromAJ R

    Date: 10/29/2024

    1 star

    AJ R

    Date: 10/29/2024

    *** going bad to worst they will sell you warranty for the half the price of washing machine and Kitchen appliances and when it will come to do the service they will make you run for the money after weeks waiting for someone to visit for new one year old dryer which is stopped working they changed my service call timing on the day of service call last minute and customer service person are like doing me favor sending service team to fix faulty dryer when I called them. They become big and now need to look for other service providers my 11 years old relationship ended after bad customer service. Don't buy there warranty its like scam from ***.  

    Abt Electronics & Appliances

    Date: 10/30/2024

    I am sorry the customer's service call was not at the time he expected. That said, his warranty pricing was roughly 15% the cost of the unit, not half as he asserts. He called in on 10/21 and his call was set up for 10/29, not weeks later as he asserts. When he spoke to our store manager, he called him an f'ing idiot and asked if he was ********* a gross overreaction that matches his gross overstatement of the facts in his complaint.
  • Review fromJames H

    Date: 10/29/2024

    5 stars

    James H

    Date: 10/29/2024

    GREAT!!! The driver took the time to conceal the box behind our shrubs. GENIUS!! Way to slow down the porch pirates. You could teach a thing or two to ***********.  

    Abt Electronics & Appliances

    Date: 10/30/2024

    ***** - gotta keep the pirates at bay! Thanks for the kind words.
  • Review fromElizabeth M

    Date: 10/29/2024

    5 stars
    My initial visit to check on products was great-TJ was very helpful and advised me with tons of info. As for Delivery it was also awesome- punctual and very efficient. Both men had given me additional info and advise on my products. Also very helpful in cleaning the area once the old appliances were removed. I've always had excellent service from ABT-highly recommended! 
  • Review fromNicole H

    Date: 10/29/2024

    5 stars
    Very professional. Called to let me know when they were coming and they were on time. We had an issue with the dishwasher install (due to an issue on our end). Appreciated they tried what they could, but also knew when to back off so as it to cause a further issue. Once we got that problem resolved, they came back and installed the dishwasher. That was also a positive experience. 
  • Review fromRobert R

    Date: 10/28/2024

    5 stars

    Robert R

    Date: 10/28/2024

    Timely service with updates on the delivery. *** is an excellent retailer and our go to store.

    Abt Electronics & Appliances

    Date: 10/30/2024

    Thanks ******, truly appreciate you taking the time to share your review.

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