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Average of 240 Customer Reviews
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Review fromKyle B
Date: 11/02/2022
5 starsKyle B
Date: 11/02/2022
Good communication and customer service. Competitive pricing given the quality of the products and good craftsmanship on install
Illinois Energy Windows & Siding, Inc.
Date: 11/02/2022
Hi ****! Thank you for taking the time to share your feedback. We are glad that you are satisfied with the project. Thank you for your business!Illinois Energy ManagementReview fromDebby C
Date: 10/29/2022
5 starsDebby C
Date: 10/29/2022
We had a garden window installed in an existing kitchen window we have had garden windows installed in other homes and this was the most perfect installation we have ever experienced. The window is of the highest quality, able to withstand ******* *******. The crew did a PERFECT job, caring for our plants outside as they worked and leaving the area in perfect condition. No mess at all. The price was much higher than we have ever paid in the past but it was well worth it.Illinois Energy Windows & Siding, Inc.
Date: 11/01/2022
Hi *****, we appreciate you sharing your feedback with our company. I am thrilled to hear you are happy with the garden window. I will also make sure to pass along your compliments to our wonderful installers! Thank you for your business, Illinois Energy ManagementReview fromDeta G
Date: 10/26/2022
5 starsDeta G
Date: 10/26/2022
I had both entry doors replaced on my old home. The guys were wonderful being sure all was done to my liking & up to the high standards Illinois Energy stands for. Job was completed in 1 day & was not as easy as it looked. I am in love with the ease of getting groceries into the house, not having bad air leaks & the home brightness of having door windows. I highly recommend Illinois Energy! Their work is excellent! I would definitely call them again!Illinois Energy Windows & Siding, Inc.
Date: 11/01/2022
Hi Deta! We are so happy to have completed the job to your satisfaction and that you are loving your new doors! I will make sure to pass on your compliments to the rest of our team. Thank you for your feedback and your business!Illinois Energy ManagementReview fromBridget T
Date: 10/19/2022
5 starsBridget T
Date: 10/19/2022
Outstanding company, did a great job! Clearly explained what made their windows different from other companys, installed the windows a month early from what they originally thought they were able to do, and even asked us to be a model house and we received a discounted price for the windows, cheaper than our other bids by far! Would certainly recommend and use this company again.Illinois Energy Windows & Siding, Inc.
Date: 10/20/2022
Hi *******! Thank you so much for sharing your feedback, we really appreciate it. I'm happy to hear you are satisfied with your new windows. Enjoy staying cozy this winter! We appreciate your business,Illinois Energy ManagementReview fromEloy A
Date: 10/14/2022
3 starsEloy A
Date: 10/14/2022
****BEWARE YOU ARE BEING SOLD THIRD PARTY PATIO DOORS WHICH ALL WILL DEVELOP DESICCANT ACCUMULATION IN BETWEEN THE ***** PANES AS PER GM *********************** ADMITTANCE**** RUN OF THE **** DOORS, GREAT SERVICE ****************** After sales was done for a replacement front door and patio door because they had the best products, the best installation team and overall the best guarantee in the business (which is what sold me), I put 50% down payment, a long time went by before the doors were installed because you know covid, the installer was very professional and well not very careful on installation, it was done during winter 2021, well, the front door hinges squeaks, the frame around the door leaked like a sieve, and had a seal failure on the sidelite of the door, the patio door had air infiltration on the slider door on top and bottom of the inside corners of the frame causing all kinds of condensation on the lower part of the door I was concerned because this would cause mold to grow, I was told this was normal specially if it was close to the heating register and closed the curtains at night, (funny thing is that after a technician was sent to fix this issue, the condensation magically disappeared!!!) even more important the were some very sizeable particles in between the glass panes, called in and about four months later get a second set of replacement panes with a lesser amount but still present of so called desiccant, here is where the fun begins, ******************* and I start having a conversation about the issues, and tries to convince me that is natural, and I was adamant that I would not be looking at these flakes for the next 20 to 30 years, (black seal with whittish desiccant flakes) and every solution I offered they were all rebuffed as essentially no way, no how, not going to happen, and at the end one of the solutions I offered was adopted for my problem, I firmly believe that my problem was solved quickly because I was still holding half of the remaining balanceIllinois Energy Windows & Siding, Inc.
Date: 10/20/2022
We would like to thank **** for his review. We would also like to address ****'s statement about the desiccant. These are tiny flakes that can be viewed when looking inside the thermal pane and when viewed up close. To note, this will never obstruct any view through the glass, they are tiny flakes that settle at the bottom. This can occur on products with internal grids, not on all products. We replaced his glass on two separate occasions in an effort to make him happy. We are sorry that this does not meet ***** standards. Our glass is produced by the largest manufacturer in the world. We can provide a letter directly from them, stating that this is normal, natural, and cannot be avoided during the manufacturing process. The sliding glass door is under warranty, and we look forward to servicing you if need be. Thank you for your business,Illinois Energy ManagementReview fromAlicia K
Date: 10/11/2022
5 starsAlicia K
Date: 10/11/2022
Very friendly service! From the person who came to quote my door to the installation to the check in after installation to ask about my experience, all staff members of Illinois Energy are very helpful and genuinely show they care about their customers.I got a brand new 3 panel custom size back patio sliding door put in. I was impressed with the work. I am very happy!They completed the job in 4 hours. The workers were very polite and cleaned up well!HIGHLY RECOMMEND!Illinois Energy Windows & Siding, Inc.
Date: 10/20/2022
Hi ******, thank you for sharing! I will be sure to pass along your friendly compliments to the rest of our team. We are so happy to have been able to complete the work to your satisfaction. Thank you for your recommendation, and your business!Take care,Illinois Energy ManagementReview fromDaniela G
Date: 10/07/2022
5 starsDaniela G
Date: 10/07/2022
We are really pleased with the order of our windows. The process was easy and the installation clean and quick. They look amazingIllinois Energy Windows & Siding, Inc.
Date: 10/10/2022
Thank you for your review! I'm happy to hear you had a nice experience and are satisfied with your new windows. We appreciate your business! Illinois Energy Windows & Siding ***Review fromHelen C
Date: 09/21/2022
5 starsHelen C
Date: 09/21/2022
Illinois Energy was a great company to work with to get my family room windows replaced. From sales to installation, everyone was extremely professional and polite. The windows look amazing. HIghly recommend this company.Illinois Energy Windows & Siding, Inc.
Date: 09/22/2022
Thank you *****, for sharing your feedback! We are glad that we were able to provide you with topnotch service and are excited to do business with you in the future. We appreciate your business!Illinois Energy ManagementIllinois Energy Windows & Siding, Inc.
Date: 09/22/2022
Hi *****! Thank you for sharing. We are so happy to hear of your experience with our company. I'll make sure to pass along your feedback with our team! We appreciate your business ??Illinois Energy ManagementReview fromKenya W
Date: 09/20/2022
5 starsKenya W
Date: 09/20/2022
From the moment ******, the sales rep, came out to provide an estimate to the day of installation with Vova and the install team, the service I received from Illinois Energy has been top notch. I love my windows, and will definitely call them back to replace the remaining windows in my home.Illinois Energy Windows & Siding, Inc.
Date: 09/22/2022
Thank you *****, for sharing your feedback! We are glad that we were able to provide you with topnotch service and are excited to do business with you in the future. We appreciate your business!Illinois Energy ManagementReview fromDavid R
Date: 09/16/2022
5 starsMy experience with the Illinois Energy Windows & Siding **** team was excellent! My journey started with my in-home estimate where I received a detailed breakdown of options that I could customize to meet my budget and ended with my new windows and my home looking great!My estimator explained how my current windows differed from what was available and helped me find windows that improved not only my energy efficiency but ease of use as well.My installer arrived promptly and ensured I understood what he would be doing. Once done he showed me how to use the new windows and cleaned up all the installation mess before leaving. Ive had my new windows for about a month and couldnt be happier!
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