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Business Profile

Farm Supplies

Rural King Supply

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Farm Supplies.

Reviews

This profile includes reviews for Rural King Supply's headquarters and its corporate-owned locations. To view all corporate locations, see

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Rural King Supply has 155 locations, listed below.

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    Customer Review Ratings

    1.24

    Average of 41 Customer Reviews

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    Review Details

    • Christina P

      Date: 07/25/2022

      I ordered a coop that was on sale online last Saturday. ****** store had 1 in stock at the time. I chose pick up in the ****** store. When I checked out on PayPal it said $16.99 plus tax. But then somehow my order was switched to ship to home, which added over $300 to the total. I didnt notice it until after I saw the confirmation email. I contacted customer service to switch my order to pick ** in store. By the time they got back to me the ****** store had already sold the only one they had in stock. The store manager in ****** emailed me and said that my order needed to be cancelled, replaced as ship to store, and then he could secure the inventory for me. I told him I didnt see that option on the website but he assured me it would be there as soon as I cancelled my order. I chatted with customer service and told them what was going on and what the store manager had said for me to do. They cancelled my order but didn't tell me that I wouldnt be able to re-place the order as ship to store or that the price of the item would go **. So I called in and the customer service rep told me there was nothing that could be done. She said the price was an error. even though my friend got it at her local store for the same price on Saturday. She then said ship to store isnt even an option for this item. She said nothing could be done, and it didnt matter if I had been given incorrect information. Basically my order was cancelled and if I wanted to buy it now then I would have to pay almost $800 over double the cost of the order they cancelled.

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