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Business Profile

Auto Warranty Services

Endurance Warranty Services, L.L.C.

This business has applied for BBB accreditation.

Reviews

This profile includes reviews for Endurance Warranty Services, L.L.C.'s headquarters and its corporate-owned locations. To view all corporate locations, see

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Endurance Warranty Services, L.L.C. has 14 locations, listed below.

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    Customer Review Ratings

    3.74

    Average of 4,716 Customer Reviews

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    Review Details

    • Joshua L

      Date: 07/20/2022

      Joshua L

      Date: 07/20/2022

      I signed up for a quote a received a call. They started telling me all the pricing for their highest plan. I asked for an email with all the pricing and they started pressuring me to go ahead and buy it so my down payment would be less. I complained about the pressure sales tactic and they just said they would just end the phone call. Never even emailed me the pricing. I would never do business with someone this shady.

      Endurance Warranty Services, L.L.C.

      Date: 11/08/2022

      Hi, When time allows, please send us an email at *********************************** so we can learn more about how your experience with Endurance could have been better. Thank you, - The Endurance Team

    • Stephanie L

      Date: 07/20/2022

      Stephanie L

      Date: 07/20/2022

      I received a letter telling me my contract was going to increase. I called because I do not have a contract for this company. The person wanted to know the make of the vehicle even though she looked me up under their customer number. I said I do not have a contract with your company, and I want to be removed from the list of unsolicated mails. She insisted they are a provider of all major car companies; however, she could not tell me which vehicle I am under contract for. So in order to get me to the correct person, I would have to tell her what make and year the car is. I again requested to be removed from their mailing list because I have NO contract with this company. She said eventually she would **** the account. I am not sure what she is marking on the account because I don't have an account with them. I ended the call.

      Endurance Warranty Services, L.L.C.

      Date: 11/08/2022

      We appreciate your feedback. If you would like to discuss your experience further, please reach out to us at ************************************ We would love the opportunity to resolve any issues. Thank you, - The Endurance Team

    • Jason M

      Date: 07/18/2022

      Jason M

      Date: 07/18/2022

      Endurance is a scam If I can save one person the headache its a win, they do not cover anything on the list of coverage I bought the deluxe package on a 2007 ***** s40 with ******, the warranty was until ******* I still have ****** on my warranty I've been denied 3 claim already, the warranty was bought in 2018. First one was engine replacement in June of 2021 had an adjuster come out said well because the heater core failed causing the engine to fail we wont warranty it. 2nd time was the motor mount I spoke with a rep prior to taking it to shop she said oh your good its covered I got a call 1 hour later from shop saying they said they were not going to cover wear and tear, 3rd was CV axle in February 2022 got a call from the shop they said they are not covering it due to wear and tear. I paid my part of the warranty ***************************************************************** my warranty people buy these warranty to avoid high cost and when it comes time to use it their excuse is wear and tear correct me if I'm wrong a used car naturally has wear and tear. I am so frustrated I cant even see straight and to get these people on the phone is like pulling teeth . Please please Please before you purchase please read the reviews it will save you time and money and the headache. We as consumers buy these so we don't have to deal with the rip offs from auto shops or car dealers. Please be aware.

      Endurance Warranty Services, L.L.C.

      Date: 11/08/2022

      Hi, At Endurance, we aim to provide positive experiences at all times. Is there anything we could do to make it better? Please send us an email at ***************************************** you, - The Endurance Team

    • Debra W

      Date: 07/18/2022

      Debra W

      Date: 07/18/2022

      This company runs scams..I would give less than 1 star if possible. . I got a letter stating on Endurance letter head stating that I had to contact them in 4 days due to the fact that they will be increasing the price on my extended warranty and a quick response will get a lower price. I contacted them..speaking to ***** who of course wanted more data from me. I specifically and repeatedly asked him if they were the administrator of **** Warranty's. To which he replied yes. I asked where he was located and his title.. He refused to disclose his location(as in at the Endurance headquarters, plant, etc) he stated he was a sales man. Why would a "change" in a current warranty be done by a salesman?? He refused anymore data..offering to transfer me to customer ************************ then contacted ****..who stated emphatically that **** and **** only warranty their autos. This company is not reliable.

      Endurance Warranty Services, L.L.C.

      Date: 11/08/2022

      Hi,We are sorry to hear about your negative experience. We have very high expectations at Endurance and would love the opportunity to improve. Please get in touch with us at ************************************ and we will see what we can do to make this right.Thank you, - The Endurance Team

    • John B

      Date: 07/18/2022

      John B

      Date: 07/18/2022

      Nothing but problems from these people. Hang up the phone on you.

      John B

      Date: 07/24/2022

      They were supposed to to my car to repair shop and after three days the police towed my car. They refused to pay me back for the police towing the car.

      Endurance Warranty Services, L.L.C.

      Date: 11/08/2022

      Hi, At Endurance, we aim to provide positive experiences at all times. Is there anything we could do to make it better? Please send us an email at ***************************************** you, - The Endurance Team

      Endurance Warranty Services, L.L.C.

      Date: 11/08/2022

      Hi, At Endurance, we aim to provide positive experiences at all times. Is there anything we could do to make it better? Please send us an email at ***************************************** you, - The Endurance Team

    • Ivory W

      Date: 07/16/2022

      Ivory W

      Date: 07/16/2022

      IT'S A SCAM! I accidentally fell for this as if it was a legitimate car warranty. But after reading the fine print, I relieved that 'coverage' was minimal and could been taken care of my my regular insurance company. I followed the directions to cancel the service and set it to all THREE required addresses. One included a doing business as called "Sing for Service". After all this they still are calling me saying they're going to have to charge me! I told them I had followed the written instructions and to be placed on the 'Do not call' list. But they said we still have your bank information. DO NOT fall for this scam like i did.

      Endurance Warranty Services, L.L.C.

      Date: 11/08/2022

      Hi,At Endurance, we aim to provide positive experiences at all times. Is there anything we could do to make it better? Please send us an email at ***************************************** you, - The Endurance Team

    This business has applied for BBB accreditation.

    pending BBB accredited business seal

    Endurance Warranty Services, L.L.C. has applied for accreditation with BBB, and our initial review has found it to meet the BBB Accreditation Standards. Accreditation is pending consideration by the BBB Board of Directors, as required by BBB policy.

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