Reviews
This profile includes reviews for Endurance Warranty Services, L.L.C.'s headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
Average of 4,766 Customer Reviews
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Review fromNeil G
Date: 08/04/2022
5 starsBeen a great experience. Conditions are laid out up front.
Endurance Warranty Services, L.L.C.
Date: 09/20/2022
************. Were so happy to hear you had a great experience! If you have any questions, please don't hesitate to contact us. - The Endurance TeamReview fromWillie W
Date: 08/03/2022
5 starsExcellent customer ********************** . What I called for was taken care of very well.Endurance Warranty Services, L.L.C.
Date: 09/20/2022
We're happy to hear that our team provided you with excellent service, ******. Well make sure that they receive your feedback. ********** it will make their day! - The Endurance TeamReview fromAlice S
Date: 08/02/2022
1 starEndurance seem like a good company but after paying my money I find out things like I have to put a !000 miles on my car before repairs and that they use third parties to help when I would need to get my car into a repair shop. I tried calling them with questions and could not get any one. So I decided I did not want this service after only 3 days and asked for my $200 to be refunded and was told it would take 30 days well it has been 40 days and I still have not heard any thing about my refund. Please DO NOT PAY THEM if you are not going to stick with them it takes forever to get refunded!!!Endurance Warranty Services, L.L.C.
Date: 09/20/2022
Hi, *****. We are sorry to hear about your negative experience. We have very high expectations at Endurance and would love the opportunity to improve. Please get in touch with us at ************************************ and we will see what we can do to make this right.Thank you, - The Endurance TeamReview fromAsh Malik
Date: 08/02/2022
1 starMy review is about Endurance car warranty. They are such a liars. They told me I will get my entire refund back, and within 30 days they are giving me so much trouble. They signed me up immediately, and now to cancel the plan I have to even notarize a cancelation form. The wait time over the phone is crazy long. Please please please avoid them if you can. Thank you!Endurance Warranty Services, L.L.C.
Date: 09/20/2022
Thank you for sharing your feedback, ***. If there's anything we can do to improve your experience, please feel free to send us an email at ***************************************** you - The Endurance TeamReview fromVERONICA W
Date: 08/01/2022
1 starCadillac CTS transmission case was not covered because Endurance claim specialist came to the dealer and said because I did not maintain properly. I furnished receipts of last maintenance and still denied stating a few miles over from next maintenance. I decided to email their dispute and a manager emailed me within 24hours stating he will call me back with a response to my dispute resolution. This is about a month ago. No response as of date.Endurance Warranty Services, L.L.C.
Date: 09/20/2022
Thank you for providing your feedback and letting us know about this issue, ********. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. Please get in touch with us at ************************************ and we'd be happy to help you out.Thank you, - The Endurance TeamReview fromShavonne b.
Date: 08/01/2022
1 starIf I could give 0 stars I would. I been on the phone with endurance team since 12:37pm and it is now 3:52 pm this is ridiculous. I bought warranty from them and agent ask me for mileage for car I told them that My son car wasn't by me so the sales representative told me to estimate i told him ***** I told him that it wasn't more than ***** he told me it was ok it would be the same price I had to to a claim and was denied because the mileage wasn't the same with car fax this is horrible how can they just steal people money like thisEndurance Warranty Services, L.L.C.
Date: 09/20/2022
Thank you for providing your feedback and letting us know about this issue, ********. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. Please get in touch with us at ************************************ and we'd to see what we can do to make things right.Thank you, - The Endurance Team
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