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Business Profile

Lawn and Garden

YardMax

This business is NOT BBB Accredited.

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Reviews

Customer Review Ratings

3.81

Average of 67 Customer Reviews

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Review Details

  • Austin F

    Date: 06/19/2024

    I purchased a log splitter and had a small issue. **************** rep was quick to respond and very helpful in resolving the problem.

  • Nick J

    Date: 05/23/2024

    I purchased a one-hand operation electric log splitter, but I received a two-handed operation splitter that was shipped out to me from *********** I sent an email, and within 48 hours, they responded and shipped a replacement switch out to install and make it a one-hand operation splitter. Very prompt and helpful.

  • Anthony R

    Date: 05/08/2024

    My first Yard max product. I'm pleased to mention I'm very satisfied. After assembly and adding the included oil, it started on the second pull, I played with the different levels of speed I couldn't go pass 3 because it took me for a ride and my grass was tall. I needed a replacement part, customer service responded expeditiously. So far so good ??.

  • Thomas P

    Date: 05/06/2024

    Mower had an issue with the pull starter. **************** was very responsive and sent new part which resolved the issue. Thanks

  • Jim G

    Date: 04/25/2024

    Purchased the Yardmax a couple weeks ago, fairly easy assembly out of the box. Had a slight issue with one of the parts so I had to contact customer service. They were very responsive and the part is on its way. I like the easy height adjustment feature and mower is very easy to operate overall so far.

  • Abdalelah R

    Date: 04/08/2024

    I am honored to mention just how much I appreciate your service. I am a proud customer . Thank you all for your kindness and service. Thanks again

  • Thomas K

    Date: 03/16/2024

    Exceptional customer service. My customer service rep from ******************** was wonderfully efficient and got the replacement parts I needed ordered and out to me very quickly A+ experience.

  • Thomas H

    Date: 03/08/2024

    Auto return quit working on my Full Boar Log splitter. After making small video and running through all system checks a new control valve was sent out. I installed it and works like new. Thank you for standing behind your products.

  • Mark J

    Date: 02/26/2024

    I am honored to mention just how much I appreciate your service. I am a proud customer . Thank you all for your kindness and service. Thanks again , *******************!

  • Rick W

    Date: 02/20/2024

    Yard max YM0115 concrete mixer has a warped drum. It makes a terrible noise, I called factory they wanted pictures i sent them then they wanted videos, i sent them. The representative said they call me next day. They did not call. Will be tacking mixer back to *********** Yard max doesnt stand behind there products. **** in ************ **.

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