Reviews

Review Details

• Review fromBrian R

  Date: 08/22/2023

  5 stars
  Great customer service, ***************************** was a rock star in asking my troubles, finding a solution and delivering that to me. Could not not be happier with Yardmax.

• Review fromTony G

  Date: 08/04/2023

  5 stars
  Great customer service. My company rep was fantastic. I told her the problem I had. She immediately discovered the solution to my problem and sent me a video to show me how to fix the problem on my end. After viewing the video, I was able to fix the problem. My Yardmax **** is working like a charm. Thank you so much!!

• Review fromHenry S

  Date: 08/03/2023

  4 stars
  Had issues with my push mower, parts came damaged. First couple of times using the mower it seemed to continuously fall apart. Didn't surprise me too much because it's one of the cheaper mowers out there. I reached out to customer service to request new parts to replace the ones that broke on me. Customer service was one of the better experiences I've had. With thier help we identified all the parts I needed. They shipped within a couple of days. I still can't speak on the longevity or build quality of the mower, but customer service was good so I'm please.

• Review fromBrenda S

  Date: 07/24/2023

  1 star
  terrible customer service has a Don't care attutidue.. product no good and they will not give me a refund after having only 93 days.. Has problems from the start on this gas lawn mower. The ******* store said their 90 day had expired, however Yardmax has factory warranty. Well they refuse to help.. want to repair, have me take to a shop(my gas) pay for the repair!!! then they will send me my money$$ back.. Really a $300.00 purchase and 30 days I didn't even go out side, in ***** where heat here over 1 month over 112 to 115 degrees with heat index!!! Im 68 years old and I bought a (thought) NEW mower so I wouldn't have repairs and trouble to cut my yard/ They need to be OUT OF BUSINESS for Ever!!!! Never never never buy this product in Our ************* of Amercia/Sad

• Review fromRobert S

  Date: 07/14/2023

  1 star
  Bought a cement mixer. Missing major part. Don't even know if the thing is quality. It ** un usable.

• Review fromChristopher H

  Date: 05/25/2023

  1 star
  I bought a new lawnmower that wouldn't start. After trying all the recommendations from their website and instructions I attempted to contact customer service. I called numerous times and was on hold at minimum ***** minutes each time due to "high volume". I had called at various times of the day during business hours. AFter holding for a certain amount of time you are prompted to email their customer service which I did three times without no response. I even attempted to contact their sales department and got someone's voicemail. I would not recommend buying anything from this company and surprised stores even carry their product. Fortunately ********** is going to allow me to return or get store credit and they have been extremely helpful.

• Review fromDallas K

  Date: 05/10/2023

  1 star
  I bought a $900 tiller didn't even get my whole garden tilled up and the transmission shift rod broke inside the housing. I contacted them on a wendsday they answered and wanted this and that for receipts. Once they received all that then I have been unable to get them to return a email or phone call. I have called them every day and left messages to no avail. The tiller isn't even a month old and hasn't done enough work to say so.

• Review fromPhilip P

  Date: 04/30/2023

  1 star
  I bought a self propelled yardmax lawnmower on March 4th it is junk I only used it twice and self propelled went out. I called customer service witch took a long time waiting on phone they said that the parts were on back order and I would just have to wait and they will not replace the mower. Don't buy from yardmax total junk. Now I have to buy a new mower.

• Review fromBernard C

  Date: 04/17/2023

  1 star
  They will have no problem taking your money but as far as getting all the assembly parts your on your own and incase I confused you they will leave out parts that come with the item you bought then call you a liar awful experience just wanted to cut my own grass

• Review fromSamuel P

  Date: 04/04/2023

  1 star
  I have been calling for two weeks early morning and daytime. They NEVER answer phone calls. I chose option#2 #3 #4 and left VM a few times No phone call back. NO ONE ANWERS PHONE CALLS.