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Business Profile

Collection Attorneys

Blitt and Gaines, P.C.

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Collection Attorneys.

Complaints

Customer Complaints Summary

  • 74 total complaints in the last 3 years.
  • 34 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:05/09/2025

    Type:Billing Issues
    Status:
    Resolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I have a debt that I currently owe that I absolutely have no issue paying. I agreed to a payment that i barely can afford of 150/month that was supposed to be taken out of my bank account drafted.They took the first payment on the 15th of that agreement. I had a situation change and happen to call in three months later to change just one time, and was informed that not only were they not getting payments, but I was not set up for drafts either. Further now forcing me to change my payments to something I CANNOT afford AND telling me that I need to pay the back pay or it might kill the payment arrangement. That is not cool and I am the one who set up everything so this would be a smooth ride. I haven't heard two words from them. I explained I know for a fact that it was set up because I don't have a website, phone or anything to make payments.. we had a conversation how every month it would come out as a "check". I just want my old payments back.

    Business Response

    Date: 05/20/2025

    See attached.

    Customer Answer

    Date: 05/20/2025

     
    Better Business Bureau:

    I will reach out as instructed but will note that not all the story is told as stated in that message.  I was told NO note was sent to me and I got one after I was told nothing was sent to let me know there was a problem.  With that being said they agreed to let me make my payments but it will not be more  than my $150-I am not trying to be difficult just asking fairness as another company got me in this mess to begin with as I explained to them.

    ******* ******

  • Initial Complaint

    Date:04/24/2025

    Type:Billing Issues
    Status:
    Resolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Company filed a lawsuit against me for $2k, when contacted to ask for proof of debt and negotiate with them they were rude and disrespectful, not at all helpful nor understanding. I read online that sending them money would get them to talk since that's all they are looking for, I asked for a copy of the remaining balance and for proof again. No response was ever given back, no way of looking it up online either. After noticing that they still cashed in the checks sent, and no response was ever given I stopped sending payments. Now they are going through my job to get it taken from my income, they yet have NOT reached out nor have they given the documents to prove that a debt from what they claim is due. No dates, no transactions nor is the name on the documents correct. This company is a scam.

    Business Response

    Date: 05/08/2025

    Please see attached response.

  • Initial Complaint

    Date:04/24/2025

    Type:Billing Issues
    Status:
    Resolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Fraudulently trying to collect a debt that the statue of limitations has run out on, also they do not have the original contract.

    Business Response

    Date: 04/30/2025

    See attachment.

  • Initial Complaint

    Date:04/09/2025

    Type:Billing Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Today around in or around the 3 o clock hour a server came to my house looking for someone that hasn't lived here in years and nor are we in contact. The server approach my ELEMENTARY AGED grandchildren making them feel intimidated and scared and asking them question about the person they were looking for, was aggressive and was asking them questions, this is predatory and a violation of their rights. I will be also filing a complaint with the attorney general and filing a police report. He then went on to argue with me about who they were looking for. this is unacceptable and it is illegal for anyone to intimidate me or my grandchildren, they are not to come back to this property, I will file a complaint against this firm with the attorney general and contact legal council if they do not refrain. IT IS DISGUSTING. 

    Business Response

    Date: 04/24/2025

    Please see attached response.

    Customer Answer

    Date: 04/24/2025

     
    Complaint: 23184084

    I am rejecting this response because: PRA AND BLITZ ARE BULLIES AND  HARRASS PEOPLE,ITS NOT LIKE IM JUST MAKING THIS UP THEIR RECORD SPEAKS FOR ITSELF.YEARS AGO,PRA HARRASSED SEVERAL OF MY FAMILY MEMBERS AND AS A RESULT OF THAT SAME BAHAVIOR HAS BEEN SUED ON MULTIPLE OCCASSIONS.INSTEAD OF APOLOGIZING FOR MY EXPERIENCE OR SOMETHINGTO SHOW SOME KIND OF ACCOUNTABILITY BUT INSTEAD MET WITH AGGRESSIONAND A STATEMENT CLAIMING WHAT I SAY IS NOT TRUE EVEN THO THEY WERENT THERE BUT I CAN TELL YOU WHO WAS,3 OF MY GRANDCHILDREN AND MY YOUNGET AND ELDEST BROTHER AND THEY ALL SAW IT.I WILL BE MOVING FORWARD WITH TAKING ACTION AGAINST THESE PEOPLE WHO THINK ITS OK TO HARRASS AND BULLY PEOPLE BECAUSE THEY WANT TO GET SOME MONEY.

     

    Assault becomes aggravated if: a) a serious physical injury to another is caused; b) a deadly weapon or dangerous instrument is used; c) a private home is entered with the intent to assault; d) a child 15 years or younger is victimized by an adult; 

    Process servers must follow strict rules and regulations while serving papers. For example, they cannot use physical force or coercion to make someone accept the documents. YOU COMMITTED BOTH.A process server cannot threaten or intimidate you into accepting legal documents, nor can they use physical force or block access to your property without permission. ALSO COMMITTED THIS ACT.I WILL BE CONTACTING AN ATTORNEY,THESE PEOPLETHINK ITS OK TO HARRASS AND STALK PEOPLE.OH AND OF COURSE EVERYONE ELSE IS LYING.ITS A CRIME.ILLBE CONSULTING WITH AN ATTORNEY.I WILLNOTLIVEMY LIVE WALKINGONEGG SHELLS BECAUSE THESE PEOPLE THINK THEY CAN BULLY CONSUMERS AND THEIR CHILDREN.






    Additionally, they are not allowed to block someone's driveway or enter private property without permission.

    Sincerely,

    ***** *****

    Business Response

    Date: 04/24/2025

    Please see attached follow up response.

    Customer Answer

    Date: 04/24/2025

     
    Complaint: 23184084

    I am rejecting this response because:THATS MIGHTY FUNNY,NOW ALL OF THE SUDDEN WE WERE BEING  EVASIVE BUT THIS WAS NOT MENTIONED ANY OTHER TIME .WELL I GUESS YOU GOTTA HAVE SOME KIND OF EXSCUSE.AND OF COURSE YOUR SERVER SAID HE DID NO SUCH THING,WHO IS ADMITTING THEY INTIMIDATED OR BAITED ANYONE? THATS RIGHT NOBODY INCLUDING YOU AND YOUR SERVER WHO YOU DEFENDED WITHOUTBEING THERE BUT OH YES,USED YOUR M**ICAL POWERS TO SEEWHAT HAPPENED AT MY HOUSE FROM YOUR FIRM IN ANOTHER ******************** ARE **GRESIVE BULLIES AND YOUR ACTIONS SHOW IT.GO AWAY AND STAY AWAY,I DONT NEED NO MORE FOLLOW *** FROM YOU OR PRA YOU BOTH ARE DISQUSTINGAND ARE WILLING TO MANIPULATE CHILDREN TO RESOLVE DEBTS,I WILL GO TO THE ** THE VERY NEXT TIME EITHER OF YOU CONTACT ME OR ANY ATTEMPTED RETALIATION **AINST ME AND MY FAMILY AND I WILL FILE ANOTHER POLICE REPORT.PRA IS NO STRANGER TO VIOLATING CONSUMERS AND EVIDENTLY NIETHER ARE THE FIRMS THAT WORK WITH THEM TO COLLECT THEIR DEBTS.I GUESS VIOLATING CONSUMERS AND INTIMIDATING CONSUMERSIS THE "NEW" WAY IN 2025.GET OUTTA HERE. 

    Sincerely,

    ***** *****

  • Initial Complaint

    Date:03/31/2025

    Type:Billing Issues
    Status:
    Resolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I am trying to reach a settlement with the company. I gave them a fair amount that I can afford to pay on a settlement and went to their website where they quoted one amount. After conversing with them on the phone however, they gave me a completely different amount which was $585 over the amount that they attempted to settle on their OWN WEBSITE. These guys are the absolute scum of the earth.

    Business Response

    Date: 04/15/2025

    Please see attached response.

  • Initial Complaint

    Date:02/18/2025

    Type:Billing Issues
    Status:
    Resolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I'm not liable for this debt with ******** best buy I do not have a contract with Blitt and Gaines, PC they did not provide me with original contract as I requested

    Business Response

    Date: 03/04/2025

    Please see attached response.

  • Initial Complaint

    Date:02/17/2025

    Type:Billing Issues
    Status:
    Resolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I'm not liable for this debt with ******** I don't have a contract with the collection agency Cavalry ********* they did not provide me with original contract requested Cavalry in not a licensed collection in ********

    Business Response

    Date: 02/28/2025

    Please see attached response.

  • Initial Complaint

    Date:02/03/2025

    Type:Billing Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I have made 3 payments on time on my payment plan. I fully intended to complete payment using said payment plan however, one one payment was returned for whatever reason, instead of trying again, they invalidated the whole payment plan, and failed to contact me about about. All payments were scheduled to be done by auto pay which is to allow peace of mind. Now after checking my statements I see that they haven't taken the payments for approximately 3 months and when I reached out to contact them instead of them contacting me, they wanted me to pay off 3 months of miss payments. I would like to continue my payment plan , had they tried again to withdraw it would have gone through!  

    Business Response

    Date: 02/14/2025

    See attached.

    Customer Answer

    Date: 02/27/2025

     
    Complaint: 22892159

    I am rejecting this response because: I disagree with this response. 

    I received no correspondence for 3 months detailing that the payment was not received. Had I not called in, they would have let it go beyond default. Additionally, they required me to make a long sum back payment of $700. This situation would not have happened had they just tried the payment again

    Sincerely,

    ****** ********

    Business Response

    Date: 02/27/2025

    See attached.

    Customer Answer

    Date: 03/04/2025

     
    Complaint: 22892159

    I am rejecting this response because: 
    I reject this response.

    A singular sent letter, with no proof of receipt cannot or should not be the basis, simply because for any number of reasons the intended recipient may never have received such a letter. 



    Sincerely,

    ****** ********

    Business Response

    Date: 03/04/2025

    The Consumer contacted the Firm on February 3, 2025. A new agreement was reached and on February 5, 2025, the Firm sent a letter to the Consumer detailing the arrangement. There do not appear to be any further issues on this account at this time. The letter is also attached to this response.

    Customer Answer

    Date: 03/05/2025

     
    Complaint: 22892159

    I am rejecting this response because: 
    I reject this response. 

    I'm not doubting that a letter was sent. I'm saying like many others before it might have been delivered to the wrong address or lost in the mail
     Your firm should have tried another point of contact and/or tried to withdraw again. 


    Sincerely,

    ****** ********

  • Initial Complaint

    Date:01/24/2025

    Type:Billing Issues
    Status:
    Resolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I called to set up a payment plan and spoke with a representative names *** and he took my bank information and set up a payment plan but never actually followed through and set it up now I'm being sued.

    Business Response

    Date: 02/05/2025

    See attached.

  • Initial Complaint

    Date:01/20/2025

    Type:Billing Issues
    Status:
    Resolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    When I was living in *******, I got financed for a car through ********* at a car dealership in ***************. I moved back to ********, and I fell behind on my car payments. The car was repossessed and I set up payment arrangements with the financial company. I received a letter from the State Attorney informing me that my name was included in a lawsuit involving ********* Consumer regarding Sub Prime Lending.I followed all instructions and submitted my information and claim. Further notice came to me that the loan had been absolved.Years later I get a letter for Blitt and Gaines informing me that they bought my debt from a third party and that I now owe them. I explained the aforementioned outcome regarding The State Attorney Sub Prime Lending lawsuit and all communications stopped.on January 8, ************************************************************* for the same account that qualified for a deficiency balance waiver.

    Business Response

    Date: 01/21/2025

    Please see attached response.

    Customer Answer

    Date: 01/21/2025

     
    Complaint: 22836656

    I am rejecting this response because:

    Sincerely,

    ********* ******

    Customer Answer

    Date: 01/25/2025

    I am rejecting this response because there was a deficiency waiver from ********* in 2019.  I have been working with ************************ since May of 2023. I have been making steady auto payments on the debts that I owe, without fail.

     Blitt and Gaines falsely claim that the debt is collectable, and I contend that it is not. What they are doing is predatory and this is a clear attempt to obtain a fraudulent judgement. 

    I am currently wailing on documents from Santander regarding my old account and I am gathering information from the State Attorney in both ******* and ******** regarding the Class Action Claim against Santander.

     

     

    Business Response

    Date: 01/27/2025

    Please see attached response.

Blitt and Gaines, P.C. is NOT a BBB Accredited Business.

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