Reviews
This profile includes reviews for INOVA Federal Credit Union's headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
Average of 176 Customer Reviews
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Review fromMichael P
Date: 05/18/2023
5 starsMichael P
Date: 05/18/2023
*********************** is the man. He went above and beyond.very professional and polite, upright kind of guy.very attentive to detail, in a world that isn't. If you need a car loan or house to refinance this is the guy to see.
INOVA Federal Credit Union
Date: 05/19/2023
Thank you, *******, for your feedback and for your business! **** takes a lot of pride in helping our members and we are glad he made your experience a good one. Well continue making sure that our members financial goals are Always Within Reach!Review fromVeronica W
Date: 05/03/2023
5 starsVeronica W
Date: 05/03/2023
I received a pre approval for refinancing my vehicle in the mail and reached out to them . I ended up with ****** Treat . She made my experience the best ever simple and fast process. Not only did she get my approval done same day I also got my rate lower than the pre offer letter stated as **** as approve for a credit card. I already love this credit union and the ****** was the most I cant speak highly enough of her or the credit union . I cant wait til I continue to built relationship and see whats all to come along the way. I recommend if youre trying to refinance or get credit to go with them no questions about it. Thanks you ****** and everyone else that was involved in my approvals!INOVA Federal Credit Union
Date: 05/04/2023
Thank you, ********, for your feedback and for your business! We are happy to hear that ****** made your refinance experience a good one and was able to get you a lower rate. Well continue making sure that our members financial goals are Always Within Reach.Review fromJames L
Date: 05/02/2023
5 starsJames L
Date: 05/02/2023
Very courteous and professional. No issues whatsoever. Very helpful. Would recommend to friends.INOVA Federal Credit Union
Date: 05/03/2023
Thank you, *****, for your feedback and for your business! Well continue making sure that our members financial goals are Always Within Reach.Review fromFaith F
Date: 04/28/2023
5 starsFaith F
Date: 04/28/2023
*****, as usual, was awesome! She is so friendly and caring. I feel like a valued member. I love this credit union and the people who work here make it even better!INOVA Federal Credit Union
Date: 05/01/2023
Thank you, Faith, for your feedback and for your business! ***** takes a lot of pride in helping our members and we are glad she has made your experiences good ones. Well continue making sure that our members financial goals are Always Within Reach!Review fromMr A
Date: 04/26/2023
5 starsMr A
Date: 04/26/2023
The auto loan I received was really a good deal. Also there are plenty of options that are available, and theyre all pretty good. I would definitely recommend this to anyone that is interested in trying to finance/refinance their vehicle. The representative that I talked too, ******* I believe, was great through the entire process, which was definitely a plus.INOVA Federal Credit Union
Date: 04/28/2023
Thank you for your feedback and business! We are happy to hear that ******* made your experience a good one. Well continue making sure that our members financial goals are Always Within Reach!Review fromRoy D
Date: 04/25/2023
5 starsRoy D
Date: 04/25/2023
The teller that helped me was very friendly and courteous and took care of my business very well. I have been a member for 20 years and all of my business dealings have been handled very well. Everyone has been very good to work with. I highly recommend Inova.INOVA Federal Credit Union
Date: 04/28/2023
Thank you, ***, for your feedback and for your business! We are happy to hear that your experiences have been good ones. Well continue making sure that our members financial goals are Always Within Reach.Review fromMichael R
Date: 04/20/2023
5 starsMichael R
Date: 04/20/2023
Great service! *********************** went above and beyond to help put together!INOVA Federal Credit Union
Date: 04/28/2023
Thank you, *******, for your feedback and for your business! We are happy to hear that **** made your experience a good one. Well continue making sure that our members financial goals are Always Within Reach.Review fromHeather R
Date: 04/08/2023
5 starsHeather R
Date: 04/08/2023
**** from Inova Federal credit union was extremely helpful, knowledgeable and friendly through our entire process of purchasing a new/used vehicle. He was with us every step of the way, from questions to our best financing options. It is always a pleasure. to work with Inova Federal credit union.INOVA Federal Credit Union
Date: 04/10/2023
Thank you, *******, for your feedback and for your business! **** takes a lot of pride in helping our members and we are glad he made your experience a good one. Well continue making sure that our members financial goals are Always Within Reach!Review fromKarrissa M
Date: 04/06/2023
5 starsKarrissa M
Date: 04/06/2023
********************* was such an ************ to me today. My credit is not the best, and he explained things to me in such a nice, and patient way. He wasnt judgmental and truly gave me helpful information. He stayed after work to explain things. I havent had someone that nice or helpful in customer service in years.INOVA Federal Credit Union
Date: 04/10/2023
Thank you, ********, for your feedback and for your business! **** takes a lot of pride in helping our members and we are glad he made your experience a good one. Well continue making sure that our members financial goals are Always Within Reach!Review fromBrenda Y
Date: 04/06/2023
5 starsBrenda Y
Date: 04/06/2023
The auto loan I just got was pretty seamless. I never had to even go into the credit union which was a plus for me. Thank you for valuing my time in this manner as well as the few phone calls that we hadINOVA Federal Credit Union
Date: 04/10/2023
Thank you, ******, for your feedback and for your business! We are happy to hear that the process was seamless, and you had a good experience. Well continue making sure that our members financial goals are Always Within Reach.
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