Reviews
This profile includes reviews for INOVA Federal Credit Union's headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
Average of 176 Customer Reviews
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Review frombrian m
Date: 05/16/2025
5 starsbrian m
Date: 05/16/2025
**** was very helpful and willing to work. Definitely a 5 star .??
INOVA Federal Credit Union
Date: 05/20/2025
Thank you so much for your feedback, we're glad that we provided you with a positive experience.Review fromDelcena L
Date: 05/14/2025
5 starsDelcena L
Date: 05/14/2025
Very helpful and informative. What I appreciate the most it was simple and not confusing. Wonderful personality.INOVA Federal Credit Union
Date: 05/19/2025
Thank you so much for your feedback!Review fromJoy T
Date: 05/12/2025
4 starsJoy T
Date: 05/12/2025
While it is usually frustrating doing everything via email and text, ******* Parcel was always on top of everything....she was in constant communication with us and guided us through the process....Thank you *******!INOVA Federal Credit Union
Date: 05/19/2025
Thank you so much for your feedback. We're so glad that we could provide you with a great experience!Review fromJoey C
Date: 05/06/2025
5 starsJoey C
Date: 05/06/2025
******* ***** was pleasant, knowledgeable and professional in setting up my grandchildrens acctsINOVA Federal Credit Union
Date: 05/13/2025
Thank you so much for your feedback. We're so happy that we could provide you with a great banking experience!Review fromTracy B
Date: 05/02/2025
5 starsTracy B
Date: 05/02/2025
Absolutely wonderful experience. She took the time to fully explain my options and to make sure that I understood everything correctly. She even repeated the important dates when renewal had to be performed (CDs). Would highly recommend using INOVA for all banking needs!INOVA Federal Credit Union
Date: 05/08/2025
Thank you so much for the feedback. We're glad that we were able to provide you with a great experience!Review fromChristine F
Date: 04/30/2025
5 starsChristine F
Date: 04/30/2025
I contacted INOVA to refinance a vehicle. The whole process took 3 days to complete! ***** was efficient and informative the whole way through the process. This transaction has been seamless.INOVA Federal Credit Union
Date: 05/05/2025
We're so happy that we could provide you with a great experience!Review fromMorgan C
Date: 04/28/2025
5 starsMorgan C
Date: 04/28/2025
Working with **** to refinance my auto loan was super smooth! She was very knowledgeable, patient, and kind from beginning to end!INOVA Federal Credit Union
Date: 05/05/2025
Thank you so much for your feedback. We're so happy that we could help with your refinance.Review fromPierre B
Date: 04/26/2025
5 starsPierre B
Date: 04/26/2025
****** was excellent at facilitating my opening an account with the ********************************************* for the purpose of purchasing a certificate of deposit. He was always courteous and precise in answering my questions. I look forward to working with ****** in the future.INOVA Federal Credit Union
Date: 05/01/2025
Thank you so much for your review. We're so glad that we could provide you with a great banking experience.Review fromRobert R
Date: 04/25/2025
5 starsRobert R
Date: 04/25/2025
Excellent service, very helpful customer service. Very good rates for CDsINOVA Federal Credit Union
Date: 05/01/2025
Thank you so much for your review. We're so glad that we could provide you with a great banking experience.Review fromDavid S
Date: 04/23/2025
5 starsDavid S
Date: 04/23/2025
Quick and painless refinance. Within a week Tiffany saved my family $150/mo on my truck payment. Highly recommend.INOVA Federal Credit Union
Date: 04/24/2025
Thank you so much for your feedback. We're so happy that we were able to save you money!
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