Reviews
This profile includes reviews for INOVA Federal Credit Union's headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
Average of 176 Customer Reviews
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Review fromAndrew N
Date: 04/22/2025
5 starsAndrew N
Date: 04/22/2025
***** at Inova Federal Credit Union was extremely professional and knowledgeable. He made applying for another car loan enjoyable by providing good information, and following up regularly.
INOVA Federal Credit Union
Date: 04/28/2025
Thank you so much for your feedback! We're glad that we could help you with your car loan.Review fromAaron K
Date: 04/15/2025
5 starsAaron K
Date: 04/15/2025
A super easy and painless experience to refinance my vehicle. **** was so very responsive and helpful and laid out all what was needed for the loan. I would recommend INOVA to anyone!INOVA Federal Credit Union
Date: 04/23/2025
Thank you so much! We're glad that we were able to provide you with a great experience.Review fromDon M
Date: 04/15/2025
5 starsDon M
Date: 04/15/2025
INOVA has been great for over 40 years. We had our home mortgage with them as well as CDs over the years. Always great service and nice people!INOVA Federal Credit Union
Date: 04/23/2025
Thank you so much for your feedback. We're so happy that we continue to provide you with great experiences. Thanks for being a member!Review fromTommy D
Date: 04/14/2025
5 starsTommy D
Date: 04/14/2025
Good job thanks very much it didnt take long to take care businessINOVA Federal Credit Union
Date: 04/23/2025
We are so happy that we could provide you with a great experience, thank you for your feedback!Review fromJake M
Date: 04/14/2025
5 starsJake M
Date: 04/14/2025
**** **** was super helpful and diligent with putting my car loan together.INOVA Federal Credit Union
Date: 04/23/2025
Thank you so much for your feedback. We are so happy that we could provide you with a great experience!Review fromSharon R
Date: 04/11/2025
5 starsSharon R
Date: 04/11/2025
I called ******** ***** at Inova Federal Credit Union about a charge that I didn't approve which caused my account to overdraft. She was very pleasant and helpful. Inova was kind enough to reverse the overdraft fee for me since I've been a customer for many years and have never had an overdraft. They did not have to do that since the overdraft was not there fault. Thank you Inova for all you do.INOVA Federal Credit Union
Date: 04/16/2025
Thank you so much for sharing your experience. Thank you for being a member!Review fromLee B
Date: 04/05/2025
5 starsLee B
Date: 04/05/2025
******* was fast, efficient, was able to find the information that was needed in order to do my transfer and she did it for me and it took probably less time than it would've taken if I would've been able to talk directly to the Branch. And she called me back, timely. It was a great experience. I really do like I know the bank they do bend over backwards to accommodate their clients when there are special and extenuating circumstances. Thank you so much to *******!!INOVA Federal Credit Union
Date: 04/14/2025
Thank you so much for your feedback. We're so happy that our team provided you with a great experience!Review fromJames F D
Date: 03/31/2025
5 starsJames F D
Date: 03/31/2025
** was very professional & helped me exactly as he said he could. Nothings but a big thumps up for ************************* CU.INOVA Federal Credit Union
Date: 04/14/2025
Thank you for your feedback. We're very happy that our team provided you with a great experience.Review fromchaiporn B
Date: 03/28/2025
5 starschaiporn B
Date: 03/28/2025
I just finished refinancing my car with Inova Credit Union, and the whole process took less than a week. Thank you, ******* and her team, for outstanding customer service and for making the entire process stress-free and without hidden agendas. I'm recommending Inova to anyone looking to refinance.INOVA Federal Credit Union
Date: 04/01/2025
Thank you very much for your feedback, we're so happy that we could take care of your refinance!Review fromMurray K
Date: 03/27/2025
5 starsMurray K
Date: 03/27/2025
Very good place to do banking. Been doing business there for 35 years.INOVA Federal Credit Union
Date: 04/01/2025
Thank you so much for being a member!
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