Consumer Finance Companies
OneMain Financial Group, LLCHeadquarters
Reviews
This profile includes reviews for OneMain Financial Group, LLC's headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
Average of 2,730 Customer Reviews
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Review fromDanita K
Date: 07/02/2025
5 starsDanita K
Date: 07/02/2025
I give them 5 stars. The service, the way they go above and beyond to do whatever they can to help. They have had my back twice already when I needed them the most. Thanks OneMain I recommend them to everyone.
OneMain Financial Group, LLC
Date: 07/03/2025
Thank you for your
feedback! We appreciate your support. We're in your corner.Review fromWayne W
Date: 07/02/2025
5 starsWayne W
Date: 07/02/2025
This is my second loan. I couldn’t be more pleased. The process was fast, easy with amazing customer service! Nothing hidden and everything was clear and explained to me. I even got a better loan than I expected!!
Thank you so much!
Wayne A. W*******OneMain Financial Group, LLC
Date: 07/03/2025
We love hearing
about your experience. Thank you for the feedback. We're in your corner.Review fromSandra B
Date: 07/01/2025
5 starsSandra B
Date: 07/01/2025
This has been a pleasant and easy process. All representatives worked hard to assist me in anyway possible… so appreciated!OneMain Financial Group, LLC
Date: 07/03/2025
We love hearing
about your experience. Thank you for the feedback. We're in your corner.Review fromLisa C
Date: 07/01/2025
1 starLisa C
Date: 07/01/2025
I was approved initially for 14K. I submitted all my intimate income info as well as other private documents. I was given two options, an unsecured 14k loan or secured 20k loan. I was at the branch today to sign paperwork and was being strongly encouraged to select the secured loan. I stated I wanted to do the unsecured. "All of the sudden" while sitting there I was denied the 14k loan (,it stopped to 4k at a huge interest rate) so my only option was the secured loan. So let me understand, you'll loan me 16k more secured? I felt like something was done internally at the branch to void the loan I was leaning towards. The manager sits at a desk watching and approving everything entered in the system, I'm certain they can change info. My application has been approved for a week with my checks and income information which was supposed to be verified. It makes zero sense they would suddenly verify my income again (they can see I earn over 6 figures the last several years) and then reduce my unsecured loan. A google search confirms this is a common enough complaint, a bait and switch over amounts and secure vs unsecured . Banks and credit cards don't pull this, the amount approved is the approved amount. Also, I have had a prior loan I paid off. I deserve better consideration than what was given. Nothing short of a "we found a glitch" and the original loan amount reinstated would make me reconsider doing business with them.OneMain Financial Group, LLC
Date: 07/03/2025
We would like to discuss these concerns with you. Please email
**********************@OMF.com with your phone number and best times to reach
you so that we can call you to discuss your concerns. You may also call us
directly at OneMain‘s Executive Office of Customer Care at ************, for
assistance.Review fromTony L
Date: 07/01/2025
5 starsTony L
Date: 07/01/2025
Very professional also very helpfull in explaining everything thank youOneMain Financial Group, LLC
Date: 07/03/2025
We love hearing
about your experience. Thank you for the feedback. We're in your corner.Review fromMaurice S
Date: 07/01/2025
5 starsMaurice S
Date: 07/01/2025
Sabrina did an outstanding job. I would recommend her to my friends and family. Very personable and professionalOneMain Financial Group, LLC
Date: 07/02/2025
Thank you for your
feedback! We appreciate your support. We're in your corner.Review fromMatilda O
Date: 07/01/2025
5 starsMatilda O
Date: 07/01/2025
Excellent services. I will recommend them any any day.
Interest is so amazing compared to others.OneMain Financial Group, LLC
Date: 07/02/2025
Thank you for your
feedback! We appreciate your support. We're in your corner.Review fromLaurence H
Date: 07/01/2025
5 starsLaurence H
Date: 07/01/2025
Just want to say the three ladies in the Moreno Valley office are awesome! Barbara my CSR was stellar. I recommend all to go see them.OneMain Financial Group, LLC
Date: 07/02/2025
We love hearing
about your experience. Thank you for the feedback. We're in your corner.Review fromBetty R
Date: 07/01/2025
5 starsBetty R
Date: 07/01/2025
Your rep was great the loan process went very smooth we did everything right over phone so easyOneMain Financial Group, LLC
Date: 07/02/2025
Thank you for taking
the time to share your experience. We
appreciate your feedback! It's what
helps us do our jobs better. We're in your corner.Review fromBrian D
Date: 07/01/2025
5 starsBrian D
Date: 07/01/2025
Exceptional Service, Knowledge, and care from start to finish. Would recommend to anyone.OneMain Financial Group, LLC
Date: 07/02/2025
Thank you for your
feedback! We appreciate your support. We're in your corner.
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