Heating and Air Conditioning
LBA Air Conditioning, Heating, & Plumbing, Inc.Reviews
Customer Review Ratings
Average of 132 Customer Reviews
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Review fromCharles G
Date: 11/03/2023
5 starsCharles G
Date: 11/03/2023
I've been an LBA client since 2001. LBA has always done great work. On November 2, 2023, Kyle T. from LBA did recommended maintenance on my tankless water heater and an assessment of my home plumbing. Kyle is an outstanding professional. Kyle was diligent and thorough regarding giving explanations for recommended plumbing improvements and the adequacy of other aspects of my home plumbing. I highly recommend LBA. I give Kyle T. and LBA 10/10 and a 5/5 Star rating.
LBA Air Conditioning, Heating, & Plumbing, Inc.
Date: 11/13/2023
Thank you for taking the time to leave us a five-star review, Charles! We're thrilled to hear that Kyle and our service met your needs and delivered the desired results. Your feedback is invaluable, and LBA is here to assist you whenever you require our service.Review fromRobert M
Date: 10/27/2023
5 starsRobert M
Date: 10/27/2023
We needed to start a new maintenance program. Graham came out and did a thorough check of the system and was very informative explaining some the issues he saw and provided some suggestions. He called another gentleman (Scott) to run over and provide a closer exam of one issue. Both were very professional and very informative.LBA Air Conditioning, Heating, & Plumbing, Inc.
Date: 11/04/2023
We're so grateful for your amazing five-star review, Robert! It's an honor to know that Graham, Scott, and our service left you completely satisfied. We appreciate your support and look forward to providing you with exceptional service in the future.Review fromNelson B
Date: 10/25/2023
5 starsNelson B
Date: 10/25/2023
LBA was responsive and tech knowledgeable. Very happy. Good Co to work withLBA Air Conditioning, Heating, & Plumbing, Inc.
Date: 11/01/2023
We're absolutely thrilled by your generous five-star review, Nelson! Your support and trust mean everything to us. We'll continue to provide exceptional service and be there for you whenever you need us.Review fromNeta P
Date: 10/19/2023
5 starsNeta P
Date: 10/19/2023
Jonathan explained costs, issues, and options before we decided to go ahead with the project. He works efficiently and gets his project completed. We highly recommend him.LBA Air Conditioning, Heating, & Plumbing, Inc.
Date: 11/01/2023
We're grateful for your amazing review, Neta! Knowing that our service left you completely satisfied brings us joy. Thank you for your trust in Jonathan, and we look forward to providing exceptional service whenever you need us.Review fromJennifer S
Date: 10/18/2023
5 starsJennifer S
Date: 10/18/2023
We have used this company extensively. They are always on time, professional, and do the job correctly. We will continue to use them as further needs arise.LBA Air Conditioning, Heating, & Plumbing, Inc.
Date: 10/31/2023
Thank you very much for your generous comment and rating, Jennifer. It’s sincerely a pleasure to serve you, and we’re looking forward to having you back in the future. From our family to yours, thanks again for choosing LBA Air Conditioning, Heating & Plumbing!Review fromAlicia Q
Date: 10/11/2023
5 starsAlicia Q
Date: 10/11/2023
Excellent service. Bret was prompt, gave a great explanation of the issue and how it would be fixed, and was just an all around pleasant person to work with. Awesome job Bret!!LBA Air Conditioning, Heating, & Plumbing, Inc.
Date: 11/01/2023
Thank you so much for your kind words, Alicia! We're thrilled to hear that you had a five-star experience with Bret and our service. Your satisfaction is our ultimate goal, and we appreciate your support.Review fromRonald G
Date: 10/10/2023
3 starsI think as older people we were lead into fixing a issue that needed fixing
However our $47 dollar inspection went to a little over $1000.00 then a supervisor came out and then it became a little over $7000 dollars we needed financing at that point we were told one finance charge but when we got the paperwork it was higher. At that point when we tried to dispute it the had us they had done the work and sent the paperwork later so we either had to pay the full amount ourselves or go by the terms being financed of course we had to go with the financing agreement.
We feel like the paperwork was sent after the work was done on purpose. Then who came out were nice enough and gained our confidence now we're stuck.Review fromTom S
Date: 10/06/2023
5 starsTom S
Date: 10/06/2023
Excellent service excellent advice and Michael was very courteous and friendlyLBA Air Conditioning, Heating, & Plumbing, Inc.
Date: 11/01/2023
Thank you for the amazing five-star review, Tom! We're thrilled that our service technician, Michael, met your expectations and provided a positive, informative experience. Your satisfaction is our priority, and we're excited to serve you again.Review fromAi Y
Date: 10/03/2023
5 starsAi Y
Date: 10/03/2023
Bret was thorough with the annual plumbing inspection. He gave suggestions on what needs done, but there was no pressure.LBA Air Conditioning, Heating, & Plumbing, Inc.
Date: 11/01/2023
We're absolutely thrilled to receive your glowing five-star review! Providing top-notch service is our passion, and we're thrilled that Bret achieved that for you. Thank you again for your kind words!Review fromSandra B
Date: 10/03/2023
5 starsSandra B
Date: 10/03/2023
Excellent service. Friendly courteous knowledgeable. Prompt. Have solution to problem and sent invoiceLBA Air Conditioning, Heating, & Plumbing, Inc.
Date: 11/01/2023
Hi Sandra, our team can’t thank you enough for your generous 5-star rating and comment. It always makes us glad to hear that our valued customers are receiving the exceptional service they deserve. We hope you’ll call on us again, and until then, thanks once again for your feedback!
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