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Business Profile

Heating and Air Conditioning

LBA Air Conditioning, Heating, & Plumbing, Inc.

Reviews

Customer Review Ratings

4.59/5 stars

Average of 132 Customer Reviews

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Review Details

  • Review fromGeorgia C

    Date: 06/25/2024

    5 stars

    Georgia C

    Date: 06/25/2024

    Robbie took extra time to try and figure out what was wrong with my mini split. He stayed late and tried different things. I highly recommend him. He will finish the job today.

    LBA Air Conditioning, Heating, & Plumbing, Inc.

    Date: 07/02/2024

    We're delighted to hear that Robbie's dedicated service left a positive impression on you, Georgia. We're grateful for your kind words and pleased that you found his troubleshooting skills beneficial. Our team works hard to deliver top-notch service and it's heartening to know that Robbie's efforts were appreciated. Thanks for recommending us!
  • Review fromRichard M

    Date: 06/24/2024

    5 stars

    Richard M

    Date: 06/24/2024

    The technicians were on time, communicated throughout the process, and extremely professional!

    LBA Air Conditioning, Heating, & Plumbing, Inc.

    Date: 06/29/2024

    Thank you for your positive feedback, Richard! We're delighted that our technicians were punctual and kept you well-informed throughout the process. Your recognition of their professionalism validates the level of service we strive to maintain. We look forward to assisting with your future home service needs!
  • Review fromMary Jo J

    Date: 06/18/2024

    5 stars

    Mary Jo J

    Date: 06/18/2024

    Ren was prompt, knowledgeable and provided detailed information and recommendations for our heat pump.
    We look forward to working with her in the future.

    LBA Air Conditioning, Heating, & Plumbing, Inc.

    Date: 06/25/2024

    Hey there, Mary Jo! We're delighted you had a great service appointment with Ren. Her expertise is indeed a valuable asset to our team. We're excited to continue providing you with top-notch service for your heat pump in the future. Thanks for choosing LBA Air Conditioning, Heating & Plumbing!
  • Review fromMarilyn T

    Date: 06/05/2024

    4 stars

    Marilyn T

    Date: 06/05/2024

    My tech was great. Very courteous and kind. Really knew his profession well.

    LBA Air Conditioning, Heating, & Plumbing, Inc.

    Date: 06/13/2024

    We're glad you had a positive experience with our technician, Marilyn. At LBA Air Conditioning, Heating & Plumbing, we pride ourselves on our knowledgeable and respectful staff. Your praise means the world to us! We'd love to know how we can turn your 4-star experience into a 5-star one next time. Looking forward to serving you again!
  • Review fromMary H

    Date: 06/03/2024

    5 stars

    Mary H

    Date: 06/03/2024

    Tyler was great. We had a seasonal ac check. Found a problem which he explained clearly and thoroughly.
    Very friendly but professional, including his trainee Cornelius

    LBA Air Conditioning, Heating, & Plumbing, Inc.

    Date: 06/08/2024

    We appreciate your kind words, Suzy! We're glad Tyler's expertise shone through during your seasonal AC check. His knack for clear explanations and professionalism are qualities we value. We are pleased to hear that Cornelius, our trainee, also contributed positively to your experience. We're here to help with any future heating or plumbing needs.
  • Review fromJennifer F

    Date: 05/31/2024

    5 stars

    Jennifer F

    Date: 05/31/2024

    LBA gave estimate for steam humidifier. Did a thorough inspection of my system, made recommendations and reviewed available options. Very informative, respectful. Will use them if I decide to move forward with humidifier.

    LBA Air Conditioning, Heating, & Plumbing, Inc.

    Date: 06/08/2024

    Jennifer, it's awesome to hear you found our estimate and inspection process thorough! At LBA Air Conditioning, Heating & Plumbing, we strive to be informative and respectful. When you're ready to proceed with the humidifier, we'll be right here to assist. Thanks for considering us!
  • Review fromAnn C

    Date: 05/30/2024

    5 stars

    Ann C

    Date: 05/30/2024

    Technicians were nice and professional! Careful of property ad gave a complete report.

    LBA Air Conditioning, Heating, & Plumbing, Inc.

    Date: 05/31/2024

    Thank you for the rating!!!

    LBA Air Conditioning, Heating, & Plumbing, Inc.

    Date: 06/01/2024

    We're glad to hear our team at LBA Air Conditioning, Heating & Plumbing delivered high-quality service, Ann. Your feedback about our technicians being mindful of your property is appreciated. It's great that you found their report comprehensive. We look forward to serving your home needs in the future. Thanks for choosing us!
  • Review fromAlice M

    Date: 05/30/2024

    5 stars

    Alice M

    Date: 05/30/2024

    Very professional and considerate of my time Answered my questions and explained what was needed and why. I appreciated the excellent service

    LBA Air Conditioning, Heating, & Plumbing, Inc.

    Date: 05/31/2024

    Thank you for the 5 stars!

    LBA Air Conditioning, Heating, & Plumbing, Inc.

    Date: 06/01/2024

    Hi Alice, it's wonderful to know that our team provided you with top-notch service. We believe in keeping things transparent with our clients and we're glad you appreciated the explanations. Thank you for trusting LBA Air Conditioning, Heating & Plumbing. Looking forward to assisting you in the future!
  • Review fromBruce H

    Date: 05/30/2024

    5 stars

    Bruce H

    Date: 05/30/2024

    Punctual and professional. Donovan did his job in a timely manner and very matter of factly. He was very knowledgeable and skilled.

    LBA Air Conditioning, Heating, & Plumbing, Inc.

    Date: 06/01/2024

    Hey Bruce, we're glad Donovan could impress you with his expertise and efficiency. We always aim to offer outstanding service, and it's great to know we hit the mark with you. We appreciate your 5-star review and look forward to assisting you again with any future home service needs. Thanks for choosing LBA Air Conditioning, Heating & Plumbing!
  • Review fromRussell B

    Date: 05/22/2024

    5 stars

    Russell B

    Date: 05/22/2024

    Advice on the parts that are going bad , great service technician. Gave complete bid on what needs replacing. Very professional service technician. Respectfully of my property. Was a pleasure having LBA work on my air conditioning system.

    LBA Air Conditioning, Heating, & Plumbing, Inc.

    Date: 05/29/2024

    We're delighted to hear that you found our service to be top-notch, Russell. We take pride in our professionalism and respect for your property. Your satisfaction is paramount to us, and we're pleased that we could assist with your air conditioning system. We look forward to serving you in the future.

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