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Business Profile

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Sonic Electronix

This business is NOT BBB Accredited.

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Reviews

This profile includes reviews for Sonic Electronix's headquarters and its corporate-owned locations. To view all corporate locations, see

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Sonic Electronix has 2 locations, listed below.

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    Customer Review Ratings

    4.8/5 stars

    Average of 285 Customer Reviews

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    Review Details

    • Review fromDavid R.

      Date: 03/21/2024

      5 stars
      My experience with a return was easy-going and I bought 2 speakers and only got credited for one, then called back and JP (John Paul) corrected it and is sending it back to the returns dept., the equipment was awesome but I bought the wrong size speakers but will purchase the 8" instead of the 12" which was a mistake.
    • Review fromJakarr T

      Date: 03/20/2024

      5 stars
      JP the associate was very helpful. He listened to my concerns and provide meaningful feedback. Thanks JP for great customer service ????
    • Review fromRichard C

      Date: 03/20/2024

      5 stars
      Jp was absolutely awesome! His customer service is top notch!
    • Review fromLuis R

      Date: 03/20/2024

      5 stars
      Person helping "Johanna "was awesome, solved my problem super fast
      Thank you.
    • Review fromAndrew F

      Date: 03/19/2024

      5 stars
      Joanna was very helpful. Overall amazing experience with sonic electronix. Very rarely do business go above and beyond in customer service and they were able to make it happen! I highly recommend doing business through them! I will definitely be buying here again.
      More specifically Joanna - Joanna was very polite and kind when discussing our situation. Joanna has skills and talents like no other. As an individual who managers several facilities in sales/ customer service I strong believe Joanna is amazing at her job and as a manager I believe she can achieve great potential with the right motivation and guidance. I hope Sonic Electronix invests in their assets and attempt to train Joanna in achieving greater things beyond her imagination. If SE invest in their human capital as well as their customer service experience I have experienced recently I am sure they will recognize true potential and pursue further investment with Joanna. Otherwise, another business (like my own) will recognize true potential and seek Joanna’s expertise for themselves. I genuinely hope Joanna’s managers see this review and further consider expanding Joanna’s role within the organization by investing in her knowledge and skills. Best of luck Joanna, thank you for your assistance!
    • Review fromJorge P

      Date: 03/18/2024

      5 stars
      JP was very helpful and made it very easy for me
    • Review fromJoe W

      Date: 03/16/2024

      5 stars
      Awesome place to work with, also in my home state!! Will be buying from them again in near future
    • Review fromBrandon R

      Date: 03/15/2024

      5 stars
      JP was a huge help in locating my package and letting me know the arrival date!!!
    • Review fromMichael S

      Date: 03/14/2024

      5 stars
      Had a problem, called JP answered and was able to assist me right then and there. No hassle, just pure service. Would definitely recommend Sonic Electronix to any one.
      Finally a company that shows respect for the customer. Nice job and great employees. Again Thanks to JP for his assistance with my problem.
    • Review fromMichael M

      Date: 03/13/2024

      5 stars
      Great customer service. Joanna took care of my order in a timely manner. Would definitely recommend Sonic Electronix.

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