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Republic Finance, LLCThis business is NOT BBB Accredited.
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Reviews
This profile includes reviews for Republic Finance, LLC's headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
1.25/5 stars
Average of 99 Customer Reviews
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Review fromRose K
Date: 01/02/2024
1 starRose K
Date: 01/02/2024
Do not get a loan from this company they are a predatory lender who preys upon people with bad credit..phone calls 4 times a day ..took me to legal 2 times!!! Didn’t tell me they were turning me over to legal!! Then when I paid them off they gave me the wrong amount then insisted I go argue with the manager to get the $30.45 taken off of my bill!!! Couldn’t tell me what attorney fees were charged to my account and none of the numbers made sense..stay away!!Republic Finance, LLC
Date: 01/04/2024
“Hi ********, I am so sorry to hear about your negative experience. We at Republic Finance strive to provide the best customer service possible. We would like the chance to speak with you and try to make this right. Please feel free to contact us at ************** or **********************************. Thanks!”Review fromLinda R
Date: 12/19/2023
1 starLinda R
Date: 12/19/2023
I have recently opened an account with my local branch. I made my payment on the app, and it was not applied correctly. The local branch called me and said it was past due because it wasn't applied correctly. They advised they cannot do anything about it because they don't have access to the app or have any knowledge about the app. The employee even told me she doesn't know what the app looks like and apparently there are a lot of issues with it. They even advised me not to sign up for auto pay through the app because they cannot remove it or change it at the point. I owed the money, and I paid it, but my complaint is, WHY have an app your employees know nothing about. No one told me paying on the app would cause any problems either. I have been a customer for 2 months and I already see that there is NO communication between cooperate and local branches. Unfortunately, I will not do business with them in the future or recommend them. There are far too many other similar companies to go through.Republic Finance, LLC
Date: 12/21/2023
“Hi *****, thank you for giving us a heads up! At Republic Finance, we are always looking for ways to improve our customer service. We would love to hear about your experience so we can correct any problems. Please feel free to contact us at ************** or **********************************. Thanks!”Review fromrichard l
Date: 12/10/2023
1 starrichard l
Date: 12/10/2023
i got 4000 dollar check in mail always paid on time borrowed again a tear lower was paying on time then uaw had strike could not pay 2 months they told me they would lower interest rate and payment when inquire about they changed there mind so i made 150.00 deal paid 1st hundred and fifty getting ready for 2nd they sued me any way now they trashed my credit with collections and im still paying republic plus attorney fees and ive always worked to keep things like that off they are out to feed the the attorney s wages this cant be legal alls i wanted to do what was right every body else worked with me so do they really care about us paying customers stay away this will hammer me for 7 years go mariner finRepublic Finance, LLC
Date: 12/13/2023
“Hi *******, Republic Finance is always grateful for your feedback. It sounds like you may have had a negative experience with us, and we would like the opportunity to speak with you to gather additional information. Please feel free to contact us at ************** or **********************************. Thanks!”Review fromLisa C
Date: 11/29/2023
1 starLisa C
Date: 11/29/2023
Not the company it used to be! Don't use this company for a personal loan. I have had four loans with Republic Finance since January 2016, and I've never had an issue with them until this year. I have always paid my payments on time and never asked them for help with payments until late last year when my father became ill and eventually passed away this June. They knew that I was dealing with family issues as my Mother had to move in with me due to my father's passing, and my husband was diagnosed with cancer earlier this year. They told me they would work with me through my financial hardship but turned my account over to their attorney, who filed a lawsuit against me. They have continued to call me daily and harass me about the past due amount after their attorney told me not to discuss a settlement with them. This situation has been a debacle because they don't know what they're doing. Seven years of working with them just to be treated like worthless garbage. Their staff has no idea what they are doing, and due to their lack of communication, I am being sued! I owe the money, but some respect would make a difference. The economy has affected most people over the past few years, but eventually, things will improve as they always have. This company is ruining its reputation right now, and eventually, it will affect its business. I can't wait to wash my hands of this company. I am sharing my experience with everyone in Louisville because their attitude has nearly pushed me to give up on myself when I've done nothing wrong. I pray for anyone else dealing with Republic Finances shenanigans.Republic Finance, LLC
Date: 12/01/2023
“Hi ****, thank you for doing business with Republic Finance! We apologize for your experience, and we would greatly appreciate some time to talk to you about how we can do better. Please feel free to contact us at ************** or **********************************. Thanks!”Review fromChristopher S
Date: 11/29/2023
1 starChristopher S
Date: 11/29/2023
This company harasses me with call every day, even after i have paid my bill for the month. They call 5 times a day even when my bill is current and when i answer the phone they hang up. Then call again and hang up when i answer the phone. I was late 3 months and they said i could add the $400 payment to the end of the term of the loan and could pay the missed months there. But they did not do this and I found out that i was paying 100% interest for 9 months and not paying my principal down. Now they say I owe $2500 more after my loan is paid off. and not $1200 that was told to me from differing 3 payments. This company is a harasser and they mess up paper work to work at there advantage. And harries you with 7 calls a day. I just paid my balance 30 minutes ago for this month and am now current and they have already called my 2 times since I paid my bill and are current. And when i answer the phone they hang up.Republic Finance, LLC
Date: 12/01/2023
“Hi ***********, thank you for doing business with Republic Finance! We apologize for your experience, and we would greatly appreciate some time to talk to you about how we can do better. Please feel free to contact us at ************** or **********************************. Thanks!”Review fromMom1994
Date: 11/29/2023
1 starMom1994
Date: 11/29/2023
I’ve been so frustrated with this company and wish I’d shredded their check the day it came. My spouse lost his job the month before the check came in the mail. With a family of four and a special needs child I thought this would lessen my burden until he got a new job. My payments were $145. I made my initial payment in November 2022 and decided to use my tax money to pay it up. My next payment was 1k and the gentleman in the beach said that I was caught up from December 2022 and paid up to May 2023. Great right? I get a call about my upcoming payment letting me know that I didnt owe as much for June so it was a $42.60 payment that needed to be made. I did that. I then let them know that I was going through a hardship and some with someone about a loan modification offer. I signed it but mentioned that I don’t think I could make the payment within the next 5 days (signed on 09/07 and payment expected on 09/12). She pretty much told me to try my best but emphasized termination of the agreement. Unfortunately, I didn’t get paid yet and my spouse was still unemployed through all of this then life started hitting harder. Now it’s in connections saying that I owe $2150 and there’s no way it’s that much anymore because I was paying y’all. I understand interest but how are y’all doing this math? I’m aggravated because I just needed time to get back on track and I always communicated with my local branch or the call center ppl that blew up my phone 10 times a day.Republic Finance, LLC
Date: 12/01/2023
“Hi *******, thank you for making us aware of your experience. Republic Finance is committed to providing excellent customer service and we would like the opportunity to speak with you to better address your concerns. Please feel free to contact us at ************** or **********************************. Thanks!”Review fromKelly T
Date: 11/27/2023
1 starKelly T
Date: 11/27/2023
This is by far the worst company to get a Loan from. DO NOT GET A LOAN THROUGH THIS COMPANY!!
They will screw you and they do NOT about it!
Got behind on payments, they sued me, and then they started to garnish my paycheck. They do nit care to work with you or your ability to make a living. Look for a loan elsewhere or sell a kidney before using this crooked company.Republic Finance, LLC
Date: 12/01/2023
“Hi *****, thank you for taking the time to tell us about your problem. We would like to speak with you so that we can figure out the best way to address any issues that affect our customer service. Please feel free to contact us at ************** or **********************************. Thanks!”Review fromKasie B
Date: 11/26/2023
1 starKasie B
Date: 11/26/2023
DO NOT GET A LOAN WITH REPUBLIC FINANCE!! I’m learning this the hard way. These people are horrible. I wish I would have read reviews before now. It seems like everyone has the same complaint. If I could give zero stars, I would.Republic Finance, LLC
Date: 12/01/2023
“Hi *****, Republic Finance is always grateful for your feedback. It sounds like you may have had a negative experience with us, and we would like the opportunity to speak with you to gather additional information. Please feel free to contact us at ************** or **********************************. Thanks!”Review fromPeggy B
Date: 11/17/2023
1 starPeggy B
Date: 11/17/2023
This has been a nightmare with this company. They took my $32,000 truck for a $2000 loan. I had alot of things happen to me including someone stealing $10,000 from me. I explained my situation to these people but they still took my 2021 chevy colorado. Then I owe $1,700 to get my truck back and because my credit score dropped 300 points because of this re-po. I cannot get a loan anywhere. My truck is now in the yard to be sold. It could go anyway. I am 63year old women who is on social security disability. That is my only income. This company is wrong for this!Republic Finance, LLC
Date: 11/21/2023
“Hi ****** thank you for taking the time to tell us about your problem. We would like to speak with you so that we can figure out the best way to address any issues that affect our customer service. Please feel free to contact us at ************** or **********************************. Thanks!”Review fromAshlea B
Date: 11/15/2023
1 starAshlea B
Date: 11/15/2023
DO NOT GET A LOAN THROUGH THIS COMPANY!!! I’m a single mom of 3 kids and I just received a wage garnishment because I missed 2 payments when all my other payments for the past year was on time. They didn’t even give me a chance to try to make up the missed payments. The cost of living is ridiculous and life happens. They are not considerate or understanding and just want your money. I regret ever doing business with them. Now right before Christmas they are taking have my paycheck so I won’t be able to get my kid’s Christmas and when you try to call them and their attorney they never call you back!!!!Republic Finance, LLC
Date: 11/21/2023
“Hi ******, thank you for taking the time to tell us about your problem. We would like to speak with you so that we can figure out the best way to address any issues that affect our customer service. Please feel free to contact us at ************** or **********************************. Thanks!”
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