Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Credit and Debt Counseling

American Consumer Credit Counseling, Inc.

Headquarters

Reviews

This profile includes reviews for American Consumer Credit Counseling, Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

American Consumer Credit Counseling, Inc. has 22 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Customer Review Ratings

    4.98/5 stars

    Average of 1,574 Customer Reviews

    Want to share your experience?

    Leave a Review

    Review Details

    • Review fromJohnny D

      Date: 08/31/2022

      5 stars

      Johnny D

      Date: 08/31/2022

      We had a great conversation and it was extremely Informative and thanks so much for your assistance it was my honor to have such a wonderful Organization to assist me and hopefully I can get this Accomplish

      American Consumer Credit Counseling, Inc.

      Date: 09/06/2022

      Thank you for sharing your experience with us. We're happy you were provided with such great customer service. We greatly appreciate your feedback.
    • Review fromDavid K

      Date: 08/26/2022

      5 stars

      David K

      Date: 08/26/2022

      Wonderful customer servicegreat information and answers. My representative was very kind and helpful and thorough. I wish I didnt need their services, but they will provide ************.

      American Consumer Credit Counseling, Inc.

      Date: 08/29/2022

      Thank you for much for sharing your experience with us. We love hearing about the amazing customer service our representatives are providing to our clients each day. We greatly appreciate your feedback.
    • Review fromalexandra c

      Date: 08/25/2022

      5 stars

      alexandra c

      Date: 08/25/2022

      ****** at acc is an ****** he was so kind, informative, no -judgmental, and offered me debt solutions that are alleviating years of stress and anxiety. 5 stars! WOULD RECOMMEND!

      American Consumer Credit Counseling, Inc.

      Date: 09/02/2022

      Thank you for sharing this review with us, and for sharing your experience with ******. We're happy he provided you with great customer service. We greatly appreciate your feedback and your recommendation.
    • Review fromMark R

      Date: 08/24/2022

      5 stars

      Mark R

      Date: 08/24/2022

      **** was fabulous to work with. Very insightful and compassionate.

      American Consumer Credit Counseling, Inc.

      Date: 08/29/2022

      Thank you for sharing your experience with ****. We love hearing amazing things like this about our representatives. We greatly appreciate your feedback.
    • Review fromRance Y

      Date: 08/22/2022

      5 stars

      Rance Y

      Date: 08/22/2022

      Amazing staff. Dropped my APR drastically - finally feel like I can breathe again & that my debt is under control.

      American Consumer Credit Counseling, Inc.

      Date: 08/23/2022

      Thank you for sharing your experience with us. We're happy we could be here to assist you in your journey to become debt free. We greatly appreciate your feedback.
    • Review fromRenee E

      Date: 08/20/2022

      5 stars

      Renee E

      Date: 08/20/2022

      Just got signed up today, so cant add much info yet on the process or how well it works. But it sounds like my interest rate and monthly payments have been lowered, allowing me to actually pay them off finally in a shorter time with less total spend. I cant wait to be debt free. *********************** was my representative, so kind and explanatory, very patient and answered all my questions. Glad I went with ACCC and didnt fall for a debt settlement company!

      American Consumer Credit Counseling, Inc.

      Date: 08/22/2022

      Thank you for sharing this review with us and for sharing such kind words about ****. We're happy we could be here to assist you in your journey to become debt free. We greatly appreciate your feedback.
    • Review fromDanielle W

      Date: 08/19/2022

      5 stars

      Danielle W

      Date: 08/19/2022

      Hairon was so nice with helping us get things going!

      American Consumer Credit Counseling, Inc.

      Date: 08/22/2022

      Thank you for sharing this review with and for sharing your experience with Hairon. We're happy he provided you with great customer service. We really appreciate your feedback.
    • Review fromClaire H

      Date: 08/18/2022

      5 stars

      Claire H

      Date: 08/18/2022

      Good service and **** was able to answer all of my questions.

      American Consumer Credit Counseling, Inc.

      Date: 08/22/2022

      Thank you for sharing your experience with ****. We're happy he provided you with great customer service. We really appreciate your feedback.
    • Review fromMary W

      Date: 08/18/2022

      5 stars

      Mary W

      Date: 08/18/2022

      Just had my initial budget consultation and debt management options explained to me.**** was very thorough and patient. Seemed like a really nice human being!ACCC seems to have the most positive online reputation. The information and resources that arrived in my inbox Im sure will help me make the most informed decision, but definitely leaning toward their debt management program.

      American Consumer Credit Counseling, Inc.

      Date: 08/22/2022

      Thank you for sharing your experience with us and for sharing such kind words about ****. We love hearing about the amazing customer service our representatives are providing to our clients each day. We greatly appreciate your feedback.
    • Review fromJudy N

      Date: 08/17/2022

      5 stars

      Judy N

      Date: 08/17/2022

      Very professional and helpful. Gave me a lot to think about

      American Consumer Credit Counseling, Inc.

      Date: 08/22/2022

      Thank you for sharing your experience with us. We're happy you were provided with great customer service. We really appreciate your feedback.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.