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Business Profile

Window Installation

Window World of Western Massachusetts, Inc.

Reviews

This profile includes reviews for Window World of Western Massachusetts, Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see

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Window World of Western Massachusetts, Inc. has 3 locations, listed below.

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    Customer Review Ratings

    4.88/5 stars

    Average of 81 Customer Reviews

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    Review Details

    • Review fromAnn L

      Date: 09/05/2024

      5 stars

      Ann L

      Date: 09/05/2024

      Just a quick note on how happy I am with the work that was done today . The gutter installation was perfect and the guys were great, Tom and Brandon are a great team, Thank you so much !

      Window World of Western Massachusetts, Inc.

      Date: 09/09/2024

      Thank you so much for sharing your experience! We're thrilled to hear that you're happy with the gutter installation and that Tom and Brandon made a great team. We'll be sure to pass along your compliments to them. If you ever need anything else, don't hesitate to reach out!
    • Review fromCarolyn B

      Date: 09/04/2024

      5 stars

      Carolyn B

      Date: 09/04/2024

      Very friendly installers and work was done efficiently. Gutters look so much better

      Window World of Western Massachusetts, Inc.

      Date: 09/09/2024

      Thank you for your kind words! We're so glad to hear that the installers were friendly and efficient, and that you're happy with the improved look of your gutters. If you need anything else in the future, feel free to reach out. We appreciate your recommendation!
    • Review fromJane L

      Date: 08/30/2024

      5 stars

      Jane L

      Date: 08/30/2024

      Wonderful installation crew to install my new gutters. The guys were quiet and super efficient. The gutters look so good, I just cant believe how from start to finish there is so much professionalism within this company.

      Window World of Western Massachusetts, Inc.

      Date: 09/03/2024

      Thank you for your kind words! We're thrilled to hear that you had such a positive experience with our installation crew. It's great to know that the team was quiet, efficient, and professional from start to finish. We're glad you're happy with your new gutters and appreciate you taking the time to share your feedback.
    • Review fromGene G

      Date: 08/28/2024

      5 stars

      Gene G

      Date: 08/28/2024

      Justin and his crew did a fine job on my roof even when fighting mother nature. They had to quit the first day due to heavy rain and came back on Monday and finished the job. Excellent job and they cleaned up the area very good. I will seek Window World for my next project.**** *******

      Window World of Western Massachusetts, Inc.

      Date: 09/03/2024

      Thank you for sharing your feedback! We're glad to hear that Justin and his crew handled the challenges of mother nature with professionalism and still delivered an excellent roofing job. It's great to know that they ensured everything was cleaned up properly afterward. We appreciate your trust in Window World and look forward to assisting you with your next project!
    • Review fromMary H

      Date: 08/26/2024

      5 stars

      Mary H

      Date: 08/26/2024

      Had windows installed today 08/26/24 by Ryan and his crew. The installation went extremely well and was completed in a timely manner. Ryan even rehung my bllinds. Thank you for a job well, and very professionally done. Would highly recommend Window World of W. MA. and would utilize them again if necessary.

      Window World of Western Massachusetts, Inc.

      Date: 08/28/2024

      Thank you for taking the time to share your experience! Were delighted to hear that **** and his crew provided such excellent service during your window installation. Its wonderful to know the installation went smoothly and that **** went above and beyond by rehanging your blinds.We appreciate your high recommendation and are thrilled that you would choose Window World of Western MA again in the future. If you ever need anything else, please don't hesitate to reach out.
    • Review fromMichael P

      Date: 08/26/2024

      5 stars

      Michael P

      Date: 08/26/2024

      On time and done right. Jeremy was great. I would use Window World again.

      Window World of Western Massachusetts, Inc.

      Date: 09/03/2024

      Thank you for your feedback! We're pleased to hear that everything was completed on time and to your satisfaction. Jeremy will be glad to know you appreciated his work. We look forward to the opportunity to work with you again in the future!
    • Review fromPhyllis M

      Date: 08/24/2024

      5 stars

      Phyllis M

      Date: 08/24/2024

      From setup to clean an amazing crew installed 3 huge windows 2 stories up, two sliders and a storm door with skill and ease. Plus the products were beyond my expectations!Thanks guys!

      Window World of Western Massachusetts, Inc.

      Date: 08/26/2024

      Thank you so much for sharing your wonderful experience with us! We're thrilled to hear that our crew skillfully and efficiently installed your windows, sliders, and storm door, even with the challenge of working two stories up.Its fantastic to know that the products exceeded your expectations. Your kind words mean the world to us, and were grateful for your trust in Window World.
    • Review fromJoe L

      Date: 08/24/2024

      5 stars

      Joe L

      Date: 08/24/2024

      Ryan and the entire crew were fantastic professionals. They were not 9th in time, they took the time to walk me through what they would do; kept me updated with what was going on; addressed the small things that needed attention and left our house and yard in immaculate condition. They had a great attention to the details of installing 10 windows in an old home, while taking great care to make sure the trim and sills were not damaged. We love our new windows and can’t wait to order the next 15 for the rest of the house.

      Window World of Western Massachusetts, Inc.

      Date: 09/03/2024

      Thank you so much for sharing your experience! We're thrilled to hear that Ryan and the entire crew provided such professional and detailed service. It's wonderful to know they took the time to keep you informed, addressed every detail, and left your home in immaculate condition. We're glad you love your new windows and look forward to helping you with the next 15!
    • Review fromKathleen H

      Date: 08/23/2024

      5 stars

      Kathleen H

      Date: 08/23/2024

      We called Window World of Western MA to get an estimate to replace two 25 year old skylights and the roof over our three season porch. Yesterday a team of 8 or more replaced the old roof and installed remote controlled skylights. I noticed how smoothly they worked as a well oiled machine, appearing to really enjoy working together and completed the job in one day. They moved some furniture on the deck and in the porch before starting work. The whole area was cleaned well, including the rain gutters. We highly recommend the team at Window World for your roofing and window replacement. They are professional, skilled and worked very well as a team. Thank you, Justin, for your teams great work at our home.

      Window World of Western Massachusetts, Inc.

      Date: 09/03/2024

      Thank you for sharing such a detailed and positive review! We're thrilled to hear that Justin and the entire team provided excellent service, replacing your skylights and roof efficiently and professionally. Its great to know that they worked seamlessly together, handled your furniture with care, and left the area clean.We truly appreciate your high recommendation and are grateful for the opportunity to serve you.
    • Review fromDebbie M

      Date: 08/21/2024

      5 stars

      Debbie M

      Date: 08/21/2024

      Justin and his crew did a wonderful job on our roof. They came on time, kept debris to a minimum and talked us through every step. We even added a roof vent for our bathroom, removing a side vent that never worked properly. They incorporated it into their work without hesitation. At the end, again walked us through what was done and ensured we were informed and happy with the result. Their focus on us as the customer was refreshing and much appreciated.

      Window World of Western Massachusetts, Inc.

      Date: 08/26/2024

      Thank you for sharing your experience with us! We're delighted to hear that Justin and his crew did a wonderful job on your roof and that you appreciated their professionalism and attention to detail.It's great to know they arrived on time, kept debris to a minimum, and communicated with you every step of the way. Were glad they could incorporate the new roof vent seamlessly into the project, ensuring everything was done to your satisfaction.Your kind words about their customer focus mean a lot to us. If you have any further questions or need assistance, please don't hesitate to reach out. Thank you for choosing Window World.

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