Reviews
This profile includes reviews for CarGurus, Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
Average of 1,277 Customer Reviews
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Review fromDWAYNE D
Date: 07/07/2024
5 starsDWAYNE D
Date: 07/07/2024
awesome customer service ..greatly appreciated. Prompt response and very knowledgeable and informative response
CarGurus, Inc.
Date: 07/09/2024
We truly appreciate your feedback and rating!Review fromLuis H
Date: 07/07/2024
3 starsLuis H
Date: 07/07/2024
Very kind attendant, but they dont have the information I asked for more than one car, something basic, that is about the title of the car.CarGurus, Inc.
Date: 07/10/2024
Thank you for your feedback and we hope we can use this feedback to improve our process.Review fromJoseph M
Date: 07/07/2024
5 starsJoseph M
Date: 07/07/2024
So far so good every time I had a question theay got right back to me and the app is really easy to use and very informativeCarGurus, Inc.
Date: 07/09/2024
Thank you for your feedback and rating.Review fromMary F
Date: 07/07/2024
5 starsMary F
Date: 07/07/2024
Honestly its kinda tricky how to do the process they should make it easier in some wayCarGurus, Inc.
Date: 07/09/2024
Thank you for your 5 star rating!Review fromJavier A
Date: 07/06/2024
5 starsJavier A
Date: 07/06/2024
Was all good, thanks. In the feature I will use the chat bot againCarGurus, Inc.
Date: 07/09/2024
Thank you for your review and feedback!Review fromChris C
Date: 07/06/2024
5 starsChris C
Date: 07/06/2024
Awesome ?? customer service!!! Thanks ?? they took the time to help and all my questions. They offered solutions to my request for additional information.CarGurus, Inc.
Date: 07/09/2024
Thank you for your 5 star review.Review fromRommel V
Date: 07/06/2024
5 starsRommel V
Date: 07/06/2024
Very helpful and professional. Answered all my questions. Definitely using this app again.CarGurus, Inc.
Date: 07/09/2024
Thank you so much for your 5 star rating.Review fromBrad C
Date: 07/05/2024
5 starsI was quite impressed at the sudden response about my query on a ****** tundra located on *******. Hoping to get validation concerning the price which I believe *** br suspect. Nonetheless...thank you cargurus for being there. I appreciate the professionalism. Respectfully, ******************* OhioReview fromDan M
Date: 07/05/2024
5 starsI found the exact truck I wanted. CarGurus is Awesome!Quick and easy to sort out the vehicles I was not interested in.Review fromSabrina G
Date: 07/05/2024
5 starsI had a great chat conversation with *******. He was courteous and helpful. I appreciate the extra effort he made in order to answer my detailed questions.
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