Reviews
This profile includes reviews for CarGurus, Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
Average of 1,277 Customer Reviews
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Review fromRose W
Date: 06/28/2024
1 starHorrible service terrible service bad service terrible wouldn't recommend they are just taking money or trying to
CarGurus, Inc.
Date: 07/01/2024
Hi we are sorry to hear this, what is that we can improve on to earn a higher rating?Review fromRobert G
Date: 06/28/2024
5 starsI think CarGurus is a great way to search for the vehicle you are looking for. Near your location or nation wide.Researching a potential purchase is paramount in finding a vehicle that the buyer can rely on to serve them with reliability.Review fromTeresa R
Date: 06/28/2024
5 starsVery professional , you know what I'm looking for and working hard. U have sent me several messages to check out on a **** you have been right on it for me **** 500 sunroof or a convertible. Screen for backing up. And just a two door. Color no red please I thank you for all your great time and helping me.Review fromAnthony S
Date: 06/27/2024
5 starsUnderstood what I wanted, Very helpful and communication was clearCarGurus, Inc.
Date: 06/28/2024
We appreciate your feedback and 5 star rating.Review fromJessica B
Date: 06/27/2024
5 starsVery attentive customer service and friendly staff I would recommend this companyCarGurus, Inc.
Date: 07/01/2024
Thank you for your 5 star rating and review.Review fromKareem B
Date: 06/27/2024
5 starsQuick responses an info thanks a lot will always go to ur site when Im trying to purchase a carCarGurus, Inc.
Date: 06/28/2024
Thank you for your 5 star rating!Review fromTimia G
Date: 06/26/2024
5 starsAwesome job!! Hopefully I get the vehicle I want!! Thanks for all of your help!!CarGurus, Inc.
Date: 06/27/2024
Thank you so much for your 5 star feedback and review!Review fromPl W
Date: 06/25/2024
1 starService rep was excellent, dealership was not worth the time of day. No response from them after inquires. I guess if your not from there area your not worth there time.CarGurus, Inc.
Date: 06/26/2024
Thank you for your feedback in regards to this. We're sorry to hear that you haven't connected with this dealer yet! Some dealerships respond more quickly than others and unfortunately we can't do much to hurry the process along.Review fromJAMES P
Date: 06/25/2024
5 starsGreat website Great people Great customer service 100% Completely satisfiedCarGurus, Inc.
Date: 06/26/2024
Thank you for your 5 star rating!Review fromZodAria
Date: 06/25/2024
1 starThe most expensive and least sell performance platform ever I signed up with them on December 16th 2023 and got the rest of the december for free, our contract was starting by January 1st 2024, during the trial; realized they only send trash leads and not even a single quality leads.We had 40 cars, didn't sell a single car with 10 days in cargurus, so I decided to cancel and not going forwards I called, emailed and made every effort to cancel the contract and they said I have to stay in it, even the contract hasn't been started yet !!!!They kept me accountable and I didn't pay them since I didn't want their service.Funny thing is, even they keept my inventory live for the qhole month of January we still didn't sell a single car, BTW My prices are so good and I sold more than 13 cars with Cars.com, ******************** during those days but not a single one with cargurus They still keep sending email for the payment and threatening of collecting Be careful with cargurus as the number 1 and leader of trahs leads in the car marketing LmaoCarGurus, Inc.
Date: 06/26/2024
Hi thank you for your feedback. If you would like further assistance with your dealer account please contact **********************************.ZodAria
Date: 07/12/2024
Well, I can't see the email or phone number you've posted as it's censored as you can see But you can contact me through zodaria at hotmail com
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