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Business Profile

School Supplies

Cengage Learning, Inc.

Headquarters

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in School Supplies.

Reviews

This profile includes reviews for Cengage Learning, Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see

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Cengage Learning, Inc. has 9 locations, listed below.

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    Customer Review Ratings

    1.15

    Average of 54 Customer Reviews

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    Review Details

    • Brooks M

      Date: 01/29/2024

      Horrible company. I pay for my class and then I have to pay an extra $130 to access it? It's a scam

    • Quyen T

      Date: 01/27/2024

      Imagine charging you $118 for a rental book and online homework that accounts for 12% of your grade.

    • Samantha C

      Date: 01/18/2024

      Samantha C

      Date: 01/18/2024

      This company is misleading. Either their online material barely works. You cant access it or they double charge you for product with authorization charges. Majority of the people who purchased from this company are college students so personally i think that it is unacceptable to charge double the amount and tying up peoples funds. **************** is hit or miss. Good luck.

      Cengage Learning, Inc.

      Date: 01/18/2024

      ***********************,

      Your feedback is unusual for us and not in keeping with the high standards we hold for ourselves.  Please contact our Support team at ************ so we may assist with any issues you may be experiencing.

      Best,

      Cengage Support

    • Miranda M

      Date: 01/09/2024

      The $140 authorization charge to verify I could also purchase my $140 textbook ******** my bank account. Now I have to wait for this to resolve.

    • John M

      Date: 01/08/2024

      Reeks of Late Stage Capitalism. We own nothing in today's world, and includes over-priced textbooks now! These bozos offer you the privilege of renting a hardcopy textbook after paying $140 for the licensing of their textbooks for 4 months (You have to pay 9.99+s&h too. They need to pay for their second mega yacht).Nothing's worse than knowing that you're getting ripped off; and, there's nothing you can do about it. You just have to sit there and let greedy corporate overlords decide what's best for our education system (and all other sectors of neoliberal life).God is dead,-************

    • Tim B

      Date: 11/14/2023

      Tim B

      Date: 11/14/2023

      Horrible service I am sad that so many school use. They cannot even get the textbooks right, answers and info are straight up wrong and contradict the text itself. This enables colleges to charge thousands of dollars to make students teach themselves and the instructors do nothing whatsoever, it's a giant scam. You people are ruining western civilization

      Cengage Learning, Inc.

      Date: 11/15/2023

      We'd love an opportunity to discuss what sort of issues you are encountering.  Can you please give us a call at ************ and let us know what product you are using and how we might support you?

      Best,
      Cengage Support

    • William L

      Date: 11/03/2023

      William L

      Date: 11/03/2023

      absolutely awful, many of the problems are not at all related to the coursework. There is no instruction for solving the problems since most of the questions are irrelevant to what we are learning. The problems are terrible and give even worse explanations. Overall my class grade would be better off without this garbage, the most useless classwork ever

      Cengage Learning, Inc.

      Date: 11/05/2023

      Hello William,

      Thank you for your feedback.  Is there anything that Cengage can assist you with in utilizing your product?  Have you provided feedback to your instructor related to the homework and quizzes that are being assigned in contrast to what you are learning in class?

      Best,

      Cengage Support

       

       

    • Silvia M

      Date: 10/11/2023

      Silvia M

      Date: 10/11/2023

      All books from cengages have discrepancies, inconsistencies and so on....it is frustrating for students...

      Cengage Learning, Inc.

      Date: 10/12/2023

      Hello,
      We'd be happy to evaluate your statement to see if there is anything we can do to further support your needs.  Please contact our Customer Support team to report any specific issues you may have encountered with any of our products.

      Thanks,

      Cengage Customer Support.

    • Mack S

      Date: 09/19/2023

      They are not a company with interests in student learning and support. They are unable to extend any service past 1 effing week. Terrible company that had terribly inflated course materials (which are mid imo) but don't hear out anyone who has special circumstances & cannot afford this company. Stay far away from any Prof. or school that used this service selectively.

    • Textbook S

      Date: 09/17/2023

      A little predetory with the way they sell textbooks to students. If you buy an only copy you can only buy it for a year. So i buy the physical copy around $160 and its super poor quality the print is bad, paper thin its not hard cover. I would expect this textbook to go for $80 *** at the quality. I also compared it to the previous edition and minimal changes. I cant see how they can justify that price at all. It's ridiculous. Whatever can make them money i guess.

    Cengage Learning, Inc. is NOT a BBB Accredited Business.

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