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Business Profile

New Carpets

National Floors Direct, Inc.

This business is NOT BBB Accredited.

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Reviews

This profile includes reviews for National Floors Direct, Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see

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National Floors Direct, Inc. has 13 locations, listed below.

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    Customer Review Ratings

    3.81

    Average of 1,004 Customer Reviews

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    Review Details

    • Holly M

      Date: 07/21/2025

      Salesperson was punctual and professional When the initial estimate exceeded my budget, the sales person was able to provide a mutually agreeable adjustment to the cost Installers were punctual and reviewed the project prior to beginning Installers work diligently and without break to complete the install Installers did a good job of cleanup and conducted a final review of the project to ensure my satisfaction I received a gift card for my time and posting this honest review

    • Jacqueline T

      Date: 07/18/2025

      GREAT EXPERIENCE and would hire them again in the future for my other rooms without hesitation!!!!!!!This was the smoothest experience I've ever had. First I scheduled an appt with the sales *** to see the variance sample wood flooring options I had. Next, he scheduled, at our convenience, a date for the install. Lastly, the installers came (2) and within two hours I had the floor of my dreams installed. They cleaned up the area so it was spotless, as well as outdoors where they were cutting to measurement. I would highly recommend National Floors Direct.I received a gift card for my time in posting this honest review.

    • Matt P

      Date: 07/17/2025

      *** was a great company to work with to have carpet installed. The sales *** was knowledgeable and offered plenty of options to fit our needs. Scheduling install was quick and easy. The install team was punctual and quick in the install. Not only that, they did a wonderful job of install and we are thrilled with the carpet.

    • Renee K

      Date: 07/17/2025

      Everything about the interaction with National Floors Direct was superb??!!! From the initial meeting with the representative to him adjusting my cost so it was comfortable for me and me receiving the exact color carpet I wanted at no extra cost.Those who came to install the carpet was so professional. They completed the job in less than an hour. That included removing my old carpet, cleaning up the floor, removing my furniture out of the room, installing the carpet, and putting my furniture back.I also received a $25 Amazon gift card.

    • Jennifer S

      Date: 07/16/2025

      I am very happy with my new carpet! I've had gross old carpet in a small bedroom in my house since moving in. I finally got around to replacing and now that I have I wish I had done it sooner. It was reasonably priced and I really like the color and plushness. I am very happy with the install, the edges are all flush and smooth. It was also very quick but they took the time to lay down baking soda on the floor then sweep everything up before putting the new pad and carpet down. Great experience all around!

    • Steven T

      Date: 07/15/2025

      Everything went reasonably well. We are very happy with our new basement LVP flooring. The sales rep *** was great and professional. The contractors that came did an excellent job. It's important to note that the quarter round that is provided only comes it white, but *********** contractor allowed me to paint them before installation which is very appreciated and saved us time later. Thank you! (PO# VA11822).

    • Sunny H

      Date: 07/12/2025

      NJ35757 I had a wonderful experience with national floors, direct from A-Z. I absolutely love my floors they installed on my upstairs and downstairs within a day and a half professional, prompt, polite, clean beautiful floors outstanding pricing I would highly recommend this company. This is the second time Ive use them. First time I used carpeting on my stairs and this time Ive done my floors with luxury vinyl.

    • RITA D

      Date: 07/11/2025

      Our sales person was wonderful and knowledgeable about the floor we were looking for. We got Laminated floor for three bedrooms. The price was way better then other companies that we consultated. It took only half the day, two mans job. Floor looks buautiful. So far no complain.

    • Jessica L

      Date: 07/10/2025

      I cannot say enough about this wonderful experience. From the sales person's initial visit to the installation team, everyone was very helpful and accommodating. ****** (the sales guy) is clearly passionate about the product and is very knowledgeable about the whole process. He was very thorough. He only showed us samples and colors that were kept in stock for quick installs, even calling the warehouses to make sure the product we wanted was in stock for installation the same week. He made sure we had his number and told us to call if anything came up, and when there was confusion about installation, he was quick to call and correct the issue. The installers were very courteous and amendable to my game time requests. They moved transitions to keep doors functional and left steps uncarpeted when I realized they were hardwood the could easily be required. They even vacuumed before they left. It was a truly wonderful experience from start to finish.

    • Audrey C

      Date: 07/10/2025

      He worked with me with finding the best carpet and the most popular color that is highly recommend

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