Reviews

This profile includes reviews for National Floors Direct, Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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National Floors Direct, Inc. has 13 locations, listed below.

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  National Floors Direct, Inc.

  100 Messina Dr Braintree, MA 02184-6707

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  National Floors Direct

  262 Quarry Rd Milford, CT 06460-8504

  
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  National Floors Direct

  1922 45th St Ste A Astoria, NY 11105-1136

  
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  National Floors Direct, Inc.

  4749 Distribution Dr Tampa, FL 33605-5921

  
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  National Floors Direct

  1501 Green Rd Deerfield Beach, FL 33064-1077

  

Review Details

• Review fromLea D

  Date: 07/09/2025

  5 stars
  We just purchased a new home and I thought I would like carpet in the living room. Ha who was I fooling. My husband reached out to National floor on Friday and we had an appointment for Sunday. The representative was promp and not pushy trying to make a sale.I told him what I was wanting and he went to work on measurements and then brought in samples.We talked about pricing and payment options. We went with the interest free financing.He set up for the floor to be installed Tuesday.Tuesday came and our floor tech had a bit of a hiccup getting to us but he communicated this. He still got there in the time frame we were told and got to work. He did a great job. I LOVE MY FLOOR ALL AND ALL I WOULD RECOMMEND NATIONAL FLOORS DIRECT. They are on poimt with their job and they make you feel good with what ever direction you want to go.Sorry, I dont have a photo with out my sofas and cats.

• Review fromKimberly N

  Date: 07/08/2025

  5 stars
  We had a great experience with National Floors Direct from the very beginning. We have been in our house for 13 years and finally had the opportunity to change the flooring. Only looking for a quote, ******** ****** came to our home and diligently went from room to room explaining everything in detail. We discussed our vision and he helped us pick out the perfect solutions. After giving us an incredible price we decided to move forward and booked 4 weeks out for a 2 day job (we needed to move 13yrs worth of STUFF from our 2 floors). The business day before we received a call to go over necessary preparations again. I also asked for it to be notated that I wanted specific rooms to be done first (ie the upstairs bathroom so we could mount a toilet back on for use). The workers arrived on time, showed me the plank, asked me the orientation, and where to start. The three men immediately got started finishing 2.5 baths, three bedrooms, 2 walk in closets, 3 regular closets, 1 hallway, a playroom, and a living room all on day one. Day 2 they arrived and completed the dining room, kitchen, bathroom, pantry, laundry closet, and linen closet. I was amazed. The speedy installation did not reflect the quality of work that was done. These men were absolute artists. They were also clean, respectful, and just overall pleasant. I would recomend National Floors direct over and over again.

• Review fromKimberly D

  Date: 07/08/2025

  5 stars
  *** ***** here, and National Floors Direct was wonderful! The gentleman that came to do the original estimate was Great! He was efficient and thorough and helped us plan an install date best for us. We heard from the company several times leading up to the install, just verifying expectations. The install date came and as promised we received an early morning email nailing down the precise arrival time of the crew, who did arrive right on time. They got right to work on our two floors, never slowing down, asking our opinion a time or two, and they were in and out of here within three hours. They removed the old rugs, had us review their work for our satisfaction before leaving, with no trace that they had been here, except for our two beautiful, new floors.

• Review fromWilliam S

  Date: 07/07/2025

  5 stars
  The crew showed up on time and started working right away. The were polite and professional. They paid attention to detail and did an excellent job installing the floor. They even asked me how I wanted the transition piece to go in the doorway. I would definitely use them again. They even gave me a gift card for posting an honest and positive review.

• Review fromMatthew G

  Date: 07/04/2025

  5 stars
  **************** from the start was terrific, very helpful and patient. The salesman who came to the house was very patient with all our questions and helpful. He also brought in a ton of different floor samples. The two crews that came to the house were very knowledgeable and respectful. They did a great job with the floors. Were very happy with how they came out.

• Review fromDana C

  Date: 07/03/2025

  5 stars
  Order RI13035: The national floors direct experience was very efficient and smooth. The initial sales *** listened to my needs, style, color, quality, and price. He worked with me to show me the best options and went above and beyond to match my need. The installation went exactly as scheduled, the exact day, the exact style, and installed the exact right way- full removal and ***lacement, no shortcuts. It was completed perfectly with full quality.

• Review fromDeborah M

  Date: 07/03/2025

  1 star
  I gave them a $1,600 deposit, and all of a sudden they tell me I paid only $400. ZERO stars but I am forced to select.

• Review fromMARION R

  Date: 07/02/2025

  5 stars
  The carpet is beautiful and the crew did a great job. Once they started, did not stop until the job was finished. Everything cleaned up.

• Review fromVicki S

  Date: 07/01/2025

  5 stars
  After experience with another floor service brand, I am so glad I chose National Floors Direct for my multiple bedroom carpet project. I am highly satisfied with the pricing and quality of materials. From scheduling and the convenience of in-home purchasing to delivery and installation, every contact was personable and professional. I will definitely have them back again in the near future for my other flooring projects.Thank you National Floors Direct!

• Review fromBarbara B

  Date: 06/29/2025

  5 stars
  We had an excellent experience with National Floors Direct from start to finish. Scheduling was easy, and the salespeople were super-efficient and helpful. They offered a great selection of flooring choices, with both modern and traditional options. We appreciated how they took the time to explain the different materials and helped us choose what would work best for our home. The installers were knowledgeable, walked us through every step, worked seamlessly, cleaned up thoroughly, and were friendly throughout the process. Most importantly, the final result looks fantastic we are very pleased and highly recommend them!