We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Cable TVs

Breezeline

Headquarters

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Cable TVs.

Reviews

This profile includes reviews for Breezeline's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Breezeline has 23 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Please enter a valid location.

    Customer Review Ratings

    1.1

    Average of 365 Customer Reviews

    Want to share your experience?

    Leave a Review

    Review Details

    • Brian K

      Date: 07/30/2022

      Absolute garbage customer service. Tired of having to wait an hour on hold no matter what time of day or day of week just to get a customer service rep. I plan on contacting my congressman to complain because breezeline, like ABB before them has a monopoly on this area and takes advantage of its customers. Spent a total of over 8 hours I hold with customer service for technical support and all I get is some basic operator who had absolutely NO technical knowledge. They all need to rot

    • Jerry B

      Date: 07/29/2022

      Absolute horrible company to deal with. No television fir five days and cannot get through to tech support. Try to cancel my service and cannot get through.

    • John G

      Date: 07/29/2022

      Awful customer support. Can't report a outage via there website.

    • Jay H

      Date: 07/29/2022

      Terrible. Absolutely awful. Waited a really long time to get the email and password for our account. Only for the assistance to not be that great, and when they gave us our email and password. It didn't even work. Waste of time

    • Arlene A

      Date: 07/29/2022

      Terrible customer service! When ********************** switched over the lines from WOW!, we lost internet, as did many of homes in our community. I spent around 4 hours calling customer support to get the problem fixed and got a different wrong answer every time I called. One of the reps got offended when I said we should get a months credit for all the time we were without internet service and the hassle involved. When I responded to her outrage by asking how much of a credit she thought was fair, this rep went on and on about how unreasonable I was. Very unprofessional.Breezeline finally scheduled a technician to come out, but the appointment was a week and a half after the problem started. By that time, we had switched to Spectrum. When I called to have my credit card deleted from their system and to cancel service, **** told me my final ****, $6.06, would come in the mail. When the final **** arrived it was no surprise for a different amount, $11.86. This is a clown car of a company!

    Breezeline is NOT a BBB Accredited Business.

    To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

    Why choose a BBB Accredited Business?

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.