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Business Profile

Medical Lab and Testing

Commonwealth Diagnostics International, Inc.

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Medical Lab and Testing.

Reviews

Customer Review Ratings

4.1/5 stars

Average of 97 Customer Reviews

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Review Details

  • Review fromJanie N

    Date: 01/08/2024

    5 stars
    CDI Provided a test for me, packaged so well, with very thorough instructions. They made it so easy to follow every step of the way. They also follow up making sure you received the test kit and were able to follow directions correctly . I highly recommend them.
  • Review fromLinda N

    Date: 12/18/2023

    5 stars

    Linda N

    Date: 12/18/2023

    The restrictive diet was a little challenging, but it was for only one day so it was definitely tolerable. The instructions were straightforward and easy to follow. Overall it was an easy test to perform.

    Commonwealth Diagnostics International, Inc.

    Date: 12/18/2023

    Hello *****, thanks so much for leaving us a great review! We appreciate you taking the time.
  • Review fromCharlotte W

    Date: 12/11/2023

    5 stars

    Charlotte W

    Date: 12/11/2023

    I began the test prep the day after receiving the kit. Instructions were very clear, the video was helpful also. I read through the instruction leaflet and the submission form twice, did exactly as instructed, and there were no issues.

    Commonwealth Diagnostics International, Inc.

    Date: 12/12/2023

    Hello *********, thank you so much for leaving us a review. We're glad we could provide you with a convenient, and clear at-home testing process. Have a great day!
  • Review fromRandal D

    Date: 11/22/2023

    5 stars
    Read the instructions over a few times. Even watched video of the test just so I wouldnt overlook anything. Pretty easy to follow and complete.
  • Review fromKim R

    Date: 11/20/2023

    5 stars

    Kim R

    Date: 11/20/2023

    So convenient, easy-to-follow instructions with pre-paid labels. I would gladly use this company again.

    Commonwealth Diagnostics International, Inc.

    Date: 11/21/2023

    Thank you so much for the wonderful review, ***! We're happy to be able to provide a convenient, at-home testing experience.
  • Review fromCarlton H

    Date: 11/20/2023

    5 stars

    Carlton H

    Date: 11/20/2023

    My experience was great in an out my nurse was assume every time I do blood work.

    Commonwealth Diagnostics International, Inc.

    Date: 11/21/2023

    Thank you for leaving us a great review, though I believe you may have ** mixed up with another laboratory.
  • Review fromGayle V

    Date: 11/06/2023

    5 stars

    Gayle V

    Date: 11/06/2023

    Had to really look over instructions but test was very easy once it got started my first SIBO test was 12 years ago and was done right in doctors office and results immediate.

    Commonwealth Diagnostics International, Inc.

    Date: 11/07/2023

    Thank you so much for the wonderful review, *****!
  • Review fromMatt R

    Date: 10/24/2023

    5 stars

    Matt R

    Date: 10/24/2023

    Received ************. instructions and kit was very easy to use.

    Commonwealth Diagnostics International, Inc.

    Date: 10/25/2023

    Thank you for the wonderful review, ****!
  • Review fromMichael G

    Date: 10/23/2023

    5 stars

    Michael G

    Date: 10/23/2023

    Everything was done in a timely manner. All instructions was clear to understand. All went well.

    Commonwealth Diagnostics International, Inc.

    Date: 10/25/2023

    Hello ****, Thank you for taking the time to leave us a great review!
  • Review fromSadie H

    Date: 10/15/2023

    1 star

    Sadie H

    Date: 10/15/2023

    This company has not run the bill through my insurance and they have not sent results to my provider. I have emailed them multiple times through the portal and have had zero response from them about my bill or results. This is horrible customer service as a provider of medical testing to not respond or communicate in a timely manner.

    Commonwealth Diagnostics International, Inc.

    Date: 10/16/2023

    Hello *****,

    The results for test DX303603 were released to ********************* office on 9/22/2023. We've just refaxed the report over to make sure they have it on file.

    A claim was not sent to your insurance company as we were not provided with your insurance information. Please send images of the front & back of your insurance cards as requested in the reply to your message sent yesterday on InboxHealth. Once received, our billing team will submit a claim if applicable. If you need further assistance, please reach out to our customer service team at ***************************

    Thank you. 

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