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Business Profile

Wholesale Shoes

Boston Boot Company , LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Wholesale Shoes.

Reviews

Customer Review Ratings

1.03/5 stars

Average of 29 Customer Reviews

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Review Details

  • Review fromRachel F

    Date: 03/19/2024

    1 star
    Quite possibly the single most worst shopping experience. Attempted to cancel my order within 24 hours per their website, they responded the following WEEK saying they were already shipped. This was 9 weeks ago. I immediately filed dispute with ****** who contacted them and of course they responded quickly saying the boots were shipped and provided a tracking number. Last week I received an email from the company asking me to please cancel my dispute because the boots were shipped and on the way, which I responded absolutely not. Today the boots finally arrived, and are the wrong item! Fake phone number on website, address listed is fake, company based in *****. Don't give them a *****.
  • Review fromLisa P

    Date: 03/18/2024

    1 star
    These mini boots are very poor quality and took at least 3 months to receive. Size is smaller by at least a half size. Will not order again from this company. Wish I had read the reviews first.
  • Review fromMyra S

    Date: 03/14/2024

    1 star
    Terrible company if you can even call it that. Still waiting after 2 months. Automated responses. Fortunately went through Paypal and notified them. I never order through a website unknown to me but my daughter wanted the boots. Do not . repeat Do not have anything to do with this sham. No stars ( maybe negative ones)
  • Review fromAmanda S

    Date: 03/08/2024

    1 star
    DO NOT ORDER. I would give 0 stars. They stole my credit card info the day I placed my order. Its been 2 months and I have no boots, fake tracking info in emails. Avoid!
  • Review fromkaren g

    Date: 03/07/2024

    1 star
    Horrible!!!!!!!!!!!!!!!!! Ordered on 1/29 and still have not seen the boots, just automated emails. I wish I checked here first. I will never get my money back now I'm sure!!!!!!!
  • Review fromJenny F

    Date: 03/05/2024

    1 star
    I wish I would have read these reviews before ordering. DO NOT ORDER FROM THIS COMPANY!!!! I ordered the mini boots, it took 8 weeks to receive. I took them out of the bag to try on and the tag on the back to help slip on broke immediately! I tried to return them with no success. I sent pictures upon their request and received no response. I requested a address to return, also no response. Needless to say I am out my $$ and they are going in the trash. DO NOT BUY!!!
  • Review fromAlison B

    Date: 02/29/2024

    1 star
    Horrible product.Horrible customer service.Will not accept returns so I lost a credit card dispute because I didnt have an address to return the product. Infuriating.
  • Review fromDanielle P

    Date: 02/28/2024

    1 star
    I really want to give NO stars! Do not buy from them!!!!! They took my money and never sent me the boots!! The emails are automated and they havent responded once to my concerns or inquiries!
  • Review fromsonia m

    Date: 02/27/2024

    1 star
    Please do not order from Boston Boots- they advertise they are located in ******* ********** but that is a PO BOX ****** space. The company is located in *************** in ***** . they advertise free shipping to entice you, however, if you want to return the item - you can't. You are offered a discount towards another purchase. I bought ****** slippers for my niece - they are not what she wanted. I asked for a full refund - I was told by ******, ******, etc. - that I need to return the slippers to ***** and I would be responsible for shipping fee - the shoes were $40 ( yes arrived late same comment as below ) and to ship back to ***** - ****** confirmed it would cost me $92.00 . I will be following up with Atty ******* ****** .....spread the word please. *********************************************************************************
  • Review fromJeff L

    Date: 02/22/2024

    1 star
    DO NOT purchase from this company located in ***** with a name that makes it look like it is in *****************. My daughter purchased a pair of shoes and tried to return them because they were the wrong size. They offered her a very low return value PLUS they are trying to make her pay for return shipping to ***** (which is a fortune). After weeks of back and forth e-mails, the *** representative in ***** is now telling us that we are outside the return window and cannot get any of our money back. THIS COMPANY IS A SCAM!!!!!!

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