Reviews
This profile includes reviews for Len The Plumber, Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
Average of 1,404 Customer Reviews
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Review fromAlex S
Date: 06/12/2025
5 starsAlex S
Date: 06/12/2025
Service was provided very promptly and cordially. Both the technicians installing were very friendly and thorough, providing a summary of the work completed and informing of previous issues with the setup and how they corrected it and even cleaned the area before installing furnace/ ac unit. They were very considerate of dirt, noise and interruptions, and provided various status updates to keep us informed of progress. The entire project was completed ahead of the expected and communicated estimated completion time.
Len The Plumber, Inc.
Date: 06/13/2025
Thank you so much for the review!Review fromNikki M
Date: 06/12/2025
5 starsNikki M
Date: 06/12/2025
Had a smart toilet installed that was initially done incorrect and creating serious problems. Other plumbing companies came, looked at it and said they had no experience with smart toilets and would not take the job. From the first time ******* came out, he properly diagnosed the issue and explained that there was two solutions and he was willing to to start with the least expensive option. While waiting for new parts he continued researching the manufacture who was in another country and adjust started selling toilets in America so that he deepened his knowledge on their specific unit. After 2 additional visits the toilet is properly installed & our smart toilet works without leaking. I highly recommend them for their upfront pricing, deep knowledge and willingness to go above and beyond.Len The Plumber, Inc.
Date: 06/13/2025
Thank you for the wonderful review!Review frommarilyn m
Date: 06/11/2025
5 starsmarilyn m
Date: 06/11/2025
The gentleman that came to put in the air conditioner, I believe were very experienced and they did a good job.
I think a customer can feel assured that they are getting good people to do the jobLen The Plumber, Inc.
Date: 06/13/2025
Thank you for the kind review!Review fromMatt C
Date: 06/11/2025
5 starsMatt C
Date: 06/11/2025
Helpful and polite! Got right on the problem and even found a bigger one. Came right away right on time and everything fixed the same day!
Will use you for all our plumbing needs.
Thanks!!!Len The Plumber, Inc.
Date: 06/12/2025
Thank you for the 5-star review!Review fromDenise M
Date: 06/10/2025
5 starsDenise M
Date: 06/10/2025
Len out technician was very thorough and kept me informed though out the repair of our pipe. They came out on a Saturday afternoon when we discover the leak . A bit pricy but dependableLen The Plumber, Inc.
Date: 06/11/2025
Thank you for sharing!Review fromChris M
Date: 06/10/2025
5 starsChris M
Date: 06/10/2025
Len the Plumber has been a reliable service that our family has used for 19 years and counting. The projects that we have used them for have been larger issues like outdoor sewer pipe replacement due to tree roots and more recently replacing an up-flushing toilet with valve in our basement. Houston Frey was the plumber completing the work this time. He offered several solutions and helped us select the one that best fit our needs given time, scope and cost. The option selected was not necessarily the cheapest, but it was the quickest and the best solution that would yield the greatest outcome. That said, after about 1/2 day, our bathroom is back in service - fully functional and spotless.Len The Plumber, Inc.
Date: 06/11/2025
Thank you for the wonderful review!Review fromSteve A
Date: 06/10/2025
5 starsSteve A
Date: 06/10/2025
I have used LTP since 2006 and they are amazingly efficient, skilled and professional. Most recently **** ******* fully represented these traits with excellent service. He is very knowledgeable regarding Baltimore City townhouses and their unique plumbing needs.Len The Plumber, Inc.
Date: 06/11/2025
Thank you for the 5-star review!Review fromKecia M
Date: 06/09/2025
5 starsKecia M
Date: 06/09/2025
He was able to get us a senior citizen discount which helped a lot.Len The Plumber, Inc.
Date: 06/10/2025
We are so happy to hear about your experience!Review fromJustin R
Date: 06/09/2025
5 starsJustin R
Date: 06/09/2025
Our AC unit was not functioning at its peak. Antonio was very thorough in accessing and explaining what needed to be done. Went over costs and options. Able to get actionable items completed quickly. Would recommend for future problems.Len The Plumber, Inc.
Date: 06/10/2025
Thank you for the wonderful review!Review fromCharles J
Date: 06/09/2025
5 starsCharles J
Date: 06/09/2025
***** did a terrific job.
He was very courteous, knowledgeable and professional, he also offered me timely advice I did not previously know.Len The Plumber, Inc.
Date: 06/10/2025
We are happy to hear about the great job done!
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